Customer Reviews

Zuo Lider White Leatherette Office Chair

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Lider Chairs from Zuo Modern or rather Zuo Disaster !
I got 2 of this chair that I purchased from July of Last year (2007), one of the chair broke last September (2007) and the other one got the same problem, broken Piston last January (2008)......the company send me 2 new pistons and an instruction how to replace them.... after hours of hitting the broken piston out of the chair base, it ruined my chairmat and my carpet as well, so I called them again for assistance, their customer support told me that these chairs were designed in such a way that you can't really take them apart for safety reason. So at this point I gave up, instruction to replace the piston is a JOKE ! after less than a year, I lost $400 and I got 2 useless chairs.
I did get a free replacement chair from them, but by the rate how these chairs are breaking, I'll need to buy one every 3 months.
The sad part is I got these 2 chairs to replace two temporary chairs that I got from IKEA, thank God! the IKEA chairs are still working amazingly well.
Oh Ya, regarding the free chair....Today is March 16, 2008, my third Lider Chair is broken too, same problem, the broken piston, way to go Zuo Disaster.
Please try another chair or another company! Be safe !