44 of 45 people found the following review helpful
4.0 out of 5 stars Extremely good value on sale :)
Published on October 31, 2011 by Ryan
13 of 14 people found the following review helpful
3.0 out of 5 stars Tech Support Great, a good choice but there may be better
So my issues is distance and I was set out to find a router that would lets say go the distance. I tested the Netgear N900 & N600, the Zyxel NBG5715 and the Cisco E4200 V2. I read alot of reviews and talk to sales people at stores and could not get a real sell on any of them so I bought them all, if you don't to read any further then buy the Netgear N900. I owned the...
Published 23 months ago by theclient
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44 of 45 people found the following review helpful
4.0 out of 5 stars Extremely good value on sale :),
This review is from: ZyXEL Wireless N 450 Mbps Concurrent Dual-Band Gigabit Router (NBG5715) (Personal Computers)
A Comparison of Routers (*Go to end of Review for Issues I've encountered):
Routers in general are some of the most finicky pieces of hardware on any network...or rather wireless routers. Wireless tends to be really straight forward and yet many of the wireless routers on the Market are hit or miss and plagued with weak wireless output or intermittent connectivity issues. I've tried (owned) all the major brands for extended periods of time: Linksys (Cisco), D-Link, Netgear, Belkin, Asus, Buffalo and every brand has some amazing offerings. Even within a certain model there are hardware revisions almost annually, which can resolve or create issues for that given Router Model. Most recently my favorite has been the Netgear N600 Wireless Dual Band Gigabit Router WNDR3700, not because it's a Netgear, but because it has been extremely reliable and it looks great.
Most routers don't offer some of the features that the NBG5715 has by default, which made me want to try it out. I've been told that the NBG5715 has two separate CPUs, but I can't remember where I heard this or if it's actually true, so I'm guessing it's not true. I've used some of Zyxel's Firewalls in the past like the ZyXEL ZyWALL USG100 Unified Security Gateway Firewall w/50 VPN Tunnels, SSL VPN, 7 Gigabit Ports, and High Availability and have been very pleased with them. So I thought, why not...lets give Zyxel another shot. I'm pleased with the outcome.
1. Stable Wireless with no Connectivity issues (yet, hopefully never). I've been using it for a little over a week now with no disconnects or any issues. The Firmware seems stable, but can only get better with new releases in the coming months.
2. Sale Price $149. I wouldn't have paid $250 for this thing, not because it's not worth it, but because I didn't want to put out $250. The normal price on Amazon has fluctuated between $167-$186 over the past few weeks.
3. 450 Mbps per wireless channel when using 40Mhz on 2.4Ghz and 5Ghz channels. Because not all devices support 40 MHz channels, I've selected the Auto 20/40MHz to allow the NBG5715 to adjust the channel bandwidth automatically. Getting 450 Mbps is going to depend on if your client is capable of those speeds. You'll also want to use WPA2 with AES encryption to maximize speeds.
4. Non Standard features some of which are: **Wireless output power management, **5 IPSec VPN Tunnels for Site to Site VPN only (but you can get client to site working, but it's not currently supported and a hassle), **Advanced Firewall Management/Rule Creation (can create individual rules for clients on your network), **NetUSB for Printer, Scanner and Hard/Flash Drive (nothing new, but most routers don't have this), **Wall Mountable (lots of routers are nowadays).
5. Physical buttons to turn on\off: Power, LEDs, and Wireless Output.
6. External Antenna are upgradable. External Antenna don't necessarily mean that you'll get better wireless coverage, but if you want to improve your coverage you can put on some higher Gain Antenna. The three default Antenna are 2dBi rated.
7. It has an Integrated check for firmware upgrades. So you don't have to go to their website or ftp server every time there is a firmware update.
1. The LED Management Lights are all the same color and are nothing close to the traditional way of interpreting connection status. It's almost counter intuitive at first until you get used to it, or if you every get used to it. From the LED lights themselves, how do I know when my devices are connected at Gigabit or 100Mbit Connections?
2. Slow Interface. The Basic Interface is annoying and always comes up first (it's called "Easy Mode" and I can't yet find a way to disable it and just default to "Expert Mode"). The Expert Mode is Functional, but not speedy by any means.
3. The entire thing is a fingerprint magnet. I foresee it getting scratched easily if it's in an area where it will get bumped or nudged. If you never come near your router than this won't be a problem.
4. Fairly Big. It's definitely not a small Router, this could be a problem for some people. Just make sure you look at all the physical dimension before you buy and find it doesn't fit where you need it to go.
5. It must be used in a vertical position. I don't really care either way, but some people won't buy it because of this. The WNDR3700 by Netgear can be used vertically or horizontally because of the cable connections. I like using the NBG5715 vertically more than I do the WNDR3700 because the cables connect near the bottom of the NBG5715 so they are out of the way (not jutting out the side) when used vertically. On the flip side, I have always liked the streamline look of a Router that's cables are low to the base, but connected on the outer back side so the router can be placed flat wherever it's located.
6. Wall mounting will be kinda strange with the positioning of cables on the NBG5715. The base is not removable.
7. When Remote Administration is enabled you can only access the router via 192.168.1.1:8080 (or whatever port you picked that isn't the deafualt port 80) whether it be internally or externally. This is done by design in the release firmware. Other routers I've used don't do this; normally remote Administration is done via 192.168.1.1:8080 and local administration is done via 192.168.1.1 (using port 80) which is preferred in my opinion.
*Note: I have all these devices in various places in my home and have wired various rooms with Cat6 cabling. I've turned [off] my 2 additional Wireless Access Points, but continue to use them as wired switches. All Internet traffic is run through the NBG5715 as my router and all wireless is routed through the NBG5715 as well. My Windows Home Server, where all my Local Bluray Rips and other Content is stored, is connected to the NBG5715 directly. I had no problems playing anything at all. I average around 35Mbps DOWN and 8Mbps UP on my Broadband Internet. This isn't a very scientific test, I just wanted to show that with almost everything in my house taking up bandwidth I still could have done more. The NBG5715 handled it all without issues.
I ran the following simultaneously:
(3) Bluray rips in .mt2s format [Local Network - WHS NFS Shares]: Avatar--->Popcorn Hour C-200 [wireless N 5Ghz], The Bourne Supremacy---->27" iMac [wired], and FF7 Adevent Children----->Popcorn hour A-110 [wired]
(3) 1080p HD Streams of Youtube [Internet]: 1st HP Touchpad [wireless N 2.4Ghz], 2nd HP Touchpad [wireless N 2.4Ghz], PC Desktop [wireless N 2.4Ghz]
(1) Spotify Streaming Music [Internet]: MacBook [wireless G 2.4Ghz]
(1) Sonos Player [Internet]: HD Radio Stations [wireless N 2.4Ghz]
(4) Mobile Devices Streaming [Internet]: 1st iPhone 4-->Pandora [wireless N 2.4Ghz], 2nd iPhone 4-->HQ Youtube Video [wireless N 2.4Ghz], iPhone 4S-->Streaming Live TV [wireless N 2.4Ghz], iPad-->HQ Youtube Video [wireless N 2.4Ghz]
(1) Vudu Full 1080p HD Movie [Internet]: PlayStation 3 [wired]
(2) Two users in a Minecraft Game Hosted on a small server connected to the NBG5715 [Internet]
I have had no issues with setup, performance, wireless range, connectivity, or reliability/stability. Our family is big into Streaming and sharing multimedia over our network among multiple NAS devices and Networked Players. It is placed in the center of my home on the second of three levels (stories). I've been able to provide coverage to all my home this way. On the Extreme ends of the home 1-2 bars are lost, but our home is large and this hasn't hampered performance much at all. It's form factor is different, but I've already gotten used to it. If the price stays this low and you need a new Router I highly recommend it for it's advanced feature set and reliability. Time will tell if things will continue to work well. I'll update my review if I experience issue with the NBG5715.
***My Wishlist of features and/or additions (i know this is a consumer product and there is only enough memory for certain features, but it's one of if not the most expensive consumer router on the market so i think it should have some sweet features):
1. Loopback/hairpin NAT support
2. True Client to Site VPN over IPSec or even just PPTP so I can use a computer or iPhone to connect to my local network when away from home.
3. A software restart from within the web interface.
4. Better port forwarding and port triggering management like in the NBG-415N, maybe it's not exactly better in the NBG-415n, but at least it's a little more robust. Currently you need to create a Port forward rule with a single port and then only after that can you set up a range of ports within that rule when you edit it again.
5. More DDNS provider options or perhaps even a custom setting to add not very well known providers.
6. VLAN support for setting up multiple sub-nets on device.
7. Wireless Guest Network, other routers easily do this. (**They have implemented this, in a new firmware**)
8. Radius Server Support
9. Proper DMZ Support, perhaps this could be done with the Firewall. I haven't even touched it.
10. Proper IPv6 support (**They have implemented IPv6 Tunneling in a new firmware**)
11. Being able to change the MTU values would be nice
12. Setup as an Access Point (AP) or WDS Repeater (i know most companies dedicate this feature to a single device.
13. use a connected USB drive as a syslog server for other devices on your network.
14. An iPhone app for easily managing basic and/or advanced features.
15. A way to default to Expert Mode. An example: an option to turn off easy mode.
***Added 11-11-11*** I've had a few issues with the router, but nothing that cripples it. I've not had to reboot it at all yet and it's been very stable overall while under heavy load.
Current Issues I've encountered:
1. It doesn't currently support 'Loopback/hairpin NAT' this means I can't resolve to DDNS domain names from inside my network unless I adjust the host file on each of my computers. You can't adjust the host file on a mobile device. So it's been a hassle. I've informed their tech support and they have put in a request to include this in the next firmware build, so hopefully it will get included. It's a very basic feature that most consumer routers have that support DDNS. I use DDNS for a Minecraft server and for my WHS 2011.
2. (**Issue Resolved by turning on UPnP on the router. I still have the ports forwarded, but WHS 2011 no longer reports the issue any longer**) My Windows Home Server doesn't like this router much, when it comes to Remote Web Access, everything else works great. I've forwarded the necessary ports (80, 4125, 443) but WHS 2011 keeps reporting that my "router is not configured properly". This could be because the WHS is trying to use UPnP, but with the ports forwarded it works just fine even with the error message.
3. Adding Port Triggering rules doesn't seem to work at all. I've tried adding rules a number of times with no success. Even after a re-flash of the current firmware they just never get saved.
4. Random log outs from the web interface in the middle of doing something happen sometimes and at times you need to login at least twice for it to actually log you in. I've set the admin timeout for 15 min, but it should only time out after 15 min of no activity, not whenever it wants.
5. Remote administration works intermittently. At times it times out when trying to login when done through remote administration; 192.168.1.1:8080
13 of 14 people found the following review helpful
3.0 out of 5 stars Tech Support Great, a good choice but there may be better,
This review is from: ZyXEL Wireless N 450 Mbps Concurrent Dual-Band Gigabit Router (NBG5715) (Personal Computers)So my issues is distance and I was set out to find a router that would lets say go the distance. I tested the Netgear N900 & N600, the Zyxel NBG5715 and the Cisco E4200 V2. I read alot of reviews and talk to sales people at stores and could not get a real sell on any of them so I bought them all, if you don't to read any further then buy the Netgear N900. I owned the standard Netgear N600 model and I was not getting the signal I needed, so I purchased the Cisco E4200 V2, it is a nice router, easy to set up looks nice but can't push the signal, while it was better then my Netgear N600 it was not what I was looking for. So I went to the Zyxel NBG5715 because of the 3 external ants figured it would push the signal better then those internal. It was just a bit better then the Cisco but not as far as I wanted to go, also the router can be a bit harder to set up and does not alow you to go out your LAN to the WAN and back into you LAN to a server, while inside your LAN you have to use the local address. Now for the Netgear N900, it has a few more options then then the next model down N600 but to my surprise it did give me the added signal I needed and would supply 54mbps where the other routers jumped down to 36mbps. Hope this helps.
4 of 4 people found the following review helpful
4.0 out of 5 stars Solid performer once initial issues were resolved,
This review is from: ZyXEL Wireless N 450 Mbps Concurrent Dual-Band Gigabit Router (NBG5715) (Personal Computers)I bought this router off of DailySteals for about half the price it normally retails for and it's been rock solid for me after some major initial issues were resolved. (more on that later) Even at its regular pricing you are getting some pretty serious hardware compared to the competition (look up full specs on WikiDevi) and the router offers good performance and features.
Interestingly I found that when playing League of Legends, the in game ping indicator goes up by exactly 1ms when using this router over 5Ghz wireless vs directly connecting to the cable modem. The ping is also nearly 100% stable with only small fluctuations (1 or 2 ms range) so I've been more than happy with this router as far as gaming goes. Note that this test was performed on Cox cable internet in Chandler, AZ.
Personally the firmware is my largest gripe about this router - the interface is just incredibly sluggish to respond to user input which I find a bit odd considering how much CPU power and RAM this thing has. I really wish some third party firmwares were supported for additional features, but unfortunately this router just doesn't seem to have enough of a user base for that to happen. At least the router is pretty stable and I haven't seen to need to reboot it much during regular usage.
So when my friend and I first got this router from DailySteals, we were both having the same odd issue where the 5Ghz band would simply drop out. The more annoying part to this is that once you restarted the unit to restore the 5Ghz band the router would no longer be able to connect to the modem, and would refuse to do so until you did a full factory reset. Even if you used the router in only 2.4Ghz mode it would seem to eventually get really sluggish after a while and you'd have to reboot it and get the same can't connect to modem issue. I received an RMA unit but it exhibited the exact same set of issues so you can imagine I got rather frustrated.
At some point I was starting to get no responses from Zyxel support regarding my issues and I finally filed a BBB complaint against them, shortly after which I was contacted by a new person who offered me a preliminary patch firmware. (AAAG.4) Upon flashing this firmware all of my issues magically disappeared and after over a month since my initial email to Zyxel tech support I finally had a properly working wireless router in my home. Zyxel support checked in with me afterwards to see if I had any further issues and I reported that I had seen absolutely nothing unusual since the AAAG.4 firmware update.
3 of 3 people found the following review helpful
5.0 out of 5 stars works fine,
I will be hooking up a Sony BD w/Google TV player soon.
It seems to be very well constructed. Better than some I've had and seen. I wanted a wireless router with a physical power switch for the wireless radio. I like to be able to turn off the wireless radio without having to go into the webpage configuration menu. Very stable with all the cables plugged into it, and you can easily mount it to a wall if desired. Removable antennae, and the 3 included seem to be of good quality.
I haven't tried the network USB, but plan on hooking up our printer to it, as soon as I can lay my hands on a long USB cable. I'm also going to hook up a hard drive in a USB encloser I have. I'll try and report back on how those two things go.
3 of 3 people found the following review helpful
4.0 out of 5 stars Recommend with slight reservations,
It only supports site to site VPN. It was designed that way. Does not seem like a home product where most would need VPN to your office from home (possibly site to site but most likely Client to Network or a a minimum pass through) and VPN to home (client to network) when traveling.
The router is fast on the wireless and seems well built.
I have sent complaining emails back and will update if I get any help from Zyxel.
Zyxel comes through in the end.
I only marked it down because of the design of the VPN. Not really what one would expect from a router base for home use. As with any product, meeting a price point involves compromise. At the price point this seems like a strong product. I can find no other that offers any VPN capabilities with usb printer and storage options.
The nice folks at Tech support are forwarding my recommendations to the design people for possible new products that better fit this market niche. In the End, the folks at Zyxel have taken care of me and I can now recommend the company. They are very responsive to the customer. This is a very new product and even tech support had not encountered this issue previously. Learning experience for all. I would by Zyxel again.
2 of 2 people found the following review helpful
2.0 out of 5 stars Worked OK for a time - Now a Paper Weight,
For almost 2 years, I operated the ZyXEL with limited problems (some annoying, but none to stop me using it). About 2 to 3 weeks ago, my Internet started operating very slowly using the ZyXEL. I have a very fast line to my home/home office site (a building with very fast lines at 100 Mbps or so - since the building was originally wired to use the Internet for an experimental HDTV / cable system using the Internet. We have some of the fastest Internet service in the United States here when operating wired.
When the router stopped working well, I measured the speed online, and I got less than 2 Mbps going through the router, whether I connected using an Ethernet line or via Wireless (at the same time if I connected directly without the router, my speed registered above 90 Mbps download. I reconnected my older Linksys moden, and it registered 20 Mbps wireless / 90 Mbps+ download wired. This was on 2 separate computers (wired/wireless) and 2 iPad devices (wireless).
I contacted ZyXEL support, and they immediately sent a RMA. I sent back the router (no replacement offered), and I received it back in less than a week. However, the problem is still the same as it was when I sent it out.
While owning the router, I tried to use the USB ports to connect a backup hard disk and a printer. They worked, but intermittently. The USB when backing up would time out, making it impossible to rely on them for backup. This was with 2 separate backup disks, so I think this was router-dependent. I did not need to rely on these disks (I had already upgraded to a online backup solution), so I did not spend a lot of time troubleshooting this - since it was not a primary reason for me to use the router. I also have a really old HP Laserjet printer that I tried the USB ports with, and they actually worked fine for that.
I am not going to invest any more time in fixing the ZyXEL, since I already sent it in for support.
2 of 2 people found the following review helpful
1.0 out of 5 stars Fair performance for high price,
Tech Support, while responsive, is quite slow... and there are no "service request numbers" to ensure any seamless or coordinated support effort.
While it took a bit of time to determine that and RMA would be issued, the RMA process clearly states that if the device is found to be in working order, they'll simply send it back. It's a tough go with an intermittent problem that may not show itself for quite a while, and lacking any method to diagnose and document the issue makes it more difficult.
In my mind, any company convinced they've got a great product, and are willing to stand by their warranty, would be willing to cross-ship a unit... Unfortunately, with consumer products like this, we're expected to do without, and risk getting a problematic unit sent back.
Changed to 1 star.
All communication I've initiated to Zyxel is being ignored... unfortunately. The wireless has failed.
1 of 1 people found the following review helpful
2.0 out of 5 stars Zyxel NBG5715,
While I wait I may as well cover what I have. I'll try to keep it brief as others have done a good job describing it.
-Two raidos, 2.4 and 5 Ghz
-Picked up my ip after resetting the modem without any configuration
-Default wireless access have keys so they come secured but you will have to tweak them to your linking of course.
-I like the larger more accessible individual buttons to turn the router, wifi and lights on and off. There is also a big WPS button on the front of it. Yes it has a switch for all three which is nice.
-You have to love the all gigabit ports. This is a no brainer. Both my old and new routers have then.
-I can't update the firmware on mine for whatever reason, but it's still working so I'm using it as is to test it out.
-It's big and it only sits one way and the base is not removable which I don't like. I like the flat profile on my old one as I could put it in the small space behind my keyboard. This one also has the tabs to wall mount it, but that seems to be unlikely with the base built into it.
-The included manual on my old cheaper router is really nice because they also had some other useful information on it. This one didn't come with a printed manual, just the one on the cd. I was expecting a printed manual with some more info, but I guess I'll have to open that file up. I still prefer hard copies. I already stare at monitors long enough.
-This router uses the same admin GUI that the older router uses, they just added a couple more items related to this router.
-Unfortunately this one also uses the same two usb 2.0 ports, instead of 3.0 usb ports, but I guess the hardware needs to be updated to support that speed too. That would be nice because then you can really use them a bit more from outside your lan.
-Which brings me to my next point. They still use the same program you have to install in order to find the drives or whatever is connected on each computer. It would be nice if you could just use a plug and play to find things that are networked through it without the program, but it is what it is.
-Still only 4 ports not 5 or 6 as it's bigger too. I like to wire my stuff as much as I can, so this is why I still bring this up.
-I almost forgot, the power plug is a tab bigger than the old one. Now I have to turn it sideways in order to plug it on my ups. It's also a two piece plug which I just found to be really odd. Please keep the plugs small on these things. Anything that can't plug right into the space I have, I've had to return. It's just a pain sometimes.
Here's the message I get when I try to do the firmware update from link in the router...I decided reset the router and now at least it shows the modem and router link green. It was showing them red.
/usr/lib/lua/luci/controller/expert/maintenance.lua:304: attempt to index local 'online_file' (a nil value)
/usr/lib/lua/luci/controller/expert/maintenance.lua:304: in function </usr/lib/lua/luci/controller/expert/maintenance.lua:152>
(tail call): ?
/usr/lib/lua/luci/dispatcher.lua:454: in function 'dispatch'
/usr/lib/lua/luci/dispatcher.lua:155: in function </usr/lib/lua/luci/dispatcher.lua:154>
Just had to lower my rating. The router defaults back to the default password and upgrading firmware still doesn't work.
I finally called this in and we managed to upgrade the firmware. You need to use the ftp site to download the firmware. Unfortunately it looks like the firmware is still a bit buggy, for example when you type in the password and hit enter, it won't log me in. Sometimes when I click on something it will just log me back out. And the site downloads don't seem to be working correctly, at least not for me. Use the local to update it if you are having similar issues.
Oh I have been using Firefox on my old one and this one, but they suggested I use ie which worked but I got the same errors before on both browsers, so I think it's still a firmware issue more than the browser. Either way the guys are always helpful there.
So after updating the router it's still up, but I'm still having a few problems with the current firmware. Youtube videos tend to start and stop, then continue. Every video no matter what I play. Going into the admin page, I still can't hit the enter button to log in. I have to hit the login button now. The cpu stays at the low point, but it use to be up more, so there is something still funky going on with it. It sort of still works, but I thought I make the update on this.
Update December 5, 2012
This router just crapped out on me today. I tried to get online and the internet is out. It looked like it may be the cable company, but I decided to check things a bit before calling. So far it looks like the router firmware is still not working. I rebooted the modem and still the same thing. I rebooted the router and things came back on. So I thought I might as well do the firmware update from the website again. The one we did before was from the ftp site and it had a v in front of the numbers. The website firmware does not have v. Although I was told they are both the same. I got the error at first but then I did the local and that went through, so I'm back up for now which is why I'm updating this. They really need to fix whatever is going on, or if it's my router I need to know.
Does anyone know where to add a screenshot on here? I want to post two shots of this router and my other zyxel showing that this one still displays the wrong time vs the other one I'm using as my access point on the same network.
2.0 out of 5 stars Well, I had high hopes,
This thing is an overpriced paperweight. The main problem is the range on this router which might cover one floor of your home at best. My main floor is about 1000 sq. ft. On a good day, I get 3-4 bars of coverage on the main floor and maybe 1-2 bars on the the second. It takes an eternity for wireless devices to connect and there are routine conflicts with wired devices. Before my experience with this router, I was a devout Zyxel fan. What I have learned from this experience is that just because a company produces one good product, they do not always perform consistently.
2.0 out of 5 stars Range no better, conflicts with Motorola SB6141 modem, config UI slow & buggy,
Conflicted with Motorola SB6141 modem at home (would not pull an IP from the modem). So, I installed it at my businesses instead. Tested WiFi range to be no better than the old Linksys.
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