It appears they haven't updated their product information yet, seeing as there is no info about the newly-announced collector's edition. I assume the beta access codes will be sent when Amazon gets around to updating this.
Amazon is listed as an authorized retailer and according to Tera Support (http://tera-support.enmasse.com/app/answers/detail/a_id/232/session/L3RpbWUvMTMyODIzMTI0OC9zaWQvRF8xbFFKUGs%3D) will provide the beta key but how and when is the question?
The other question is according to the bonus in per-ordering the game you can play starting April 28th days ahead of the launch date, but amazon don't ship till April 30th so what good is this?
Unsure about the USA version, but for the europe version, I had to ask Amazon.co.uk customer support yesterday about the pre-order bonuses in terms of the beta access. They responded today saying it's not on their pre-order details page and those beta access bonuses aren't going to happen. That's why it's £29.99 for the standard, physical edtion on Amazon.co.uk and not £35.99 everwhere else. Upon looking at Tera-europe website pre-order retailers for the UK, I've sent an email to Ubisoft's store asking the same question about the beta access because they're just as retarded by not putting whether or not we get the pre-order beta access bonuses upon placing a pre-order. Only order from Amazon UK if you don't care about beta access. Again, I'm unsure of the bonus items, but for beta access, it's a 'no'.
I'm just getting sick of crappy marketer's not putting the full details up on their websites, just to make a deal seem better than what it is, without all of the details. Useless, the lot of them lol.
For those who haven't gotten a beta code yet this website, http://massively.joystiq.com/2012/02/09/tera-trying-to-get-pre-order-customers-into-the-beta-process/ says to contact customer service to get your code. In one of the comments the person said they got their code by contacting customer service so you can try that.
Can't find the link not Tera game on Gamestop (UK) website. I've asked Ubisoft and they said that I'll get a pre-order beta access code, hopefully thats access to all of them. Apparently, they also reckon its detailed on their website but I cannot find where it specifically says beta access.