I purchased a different Keurig than the one you apparently purchased. I researched before purchasing that the new 2.0 only accepts keurig kcups and did not buy that version. I am sorry, I don't know how to get around this problem. This hot chocolate is delicious. I hope you can make it work.
By S. Sides on December 28, 2014
I have not found one yet that didn't have the artificial sweetener in it which is disappointing since the machines are so expensive.So I stick to the packets for tea and hot cocoa.
By melissa williams on November 22, 2013