cant connect to roku code 011 just got me roku 2 xds in today and hooked it up. it see's my router and fully connects through to the internet. says i need to update my software before continuing with setup. it makes it to 97% everytime then tells me it cant connect to roku, try again later code 011. called up tech support which is in india somewhere like normal and got to talk with "donald". Nice guy but didnt know a thing. he took me through all his paperwork he had in front of him and none of it worked. He wanted to conference in amazon and return the product but i told him i was willing to wait a day to see if trying again later would actually work. Anyone else have this problem?
I have a Cisco router and was getting the same error. I opened Cisco Connect and went to the user preferences. I did two things at once, but the easiest was I had it set to only allow 2 guests. Back when I got the Roku I only had a few devices that needed wireless but now I've got a Kindle, and LG tv, etc. and the Roku was last. I bumped it up. Then instead of trying to use the guest password like I had been, I went into the Add a Connection section, and it gave me the info for the security key. I entered the security key (using WPA), and now had plenty of guest spots open on my router for the Roku and it started downloading updates in seconds.