The $5 credit, China Rising and battlepack. Read this.


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Showing 1-25 of 53 posts in this discussion
Initial post: Oct 27, 2013 8:48:24 AM PDT
Cylon says:
I see a lot of posts asking when everyone will receive the bonuses. First off, if you ordered from Amazon go to "your games and software library". Here you will find your key for Origin. After you have entered your key on Origin, right click on Battlefield 4 to show game information. You will see your Battlefield 4 and China Rising DLC there as confirmation.

The battlepack code will be emailed within 2 business days after the game was first available to download. No need to worry, they are always good at emailing these bonuses out. The $5 credit is a video game credit, they will most likely email the details out soon with full details on what you can use it on and how to use it.

I highly recommend pre-loading early, as the game is over 23GB. Hope this was helpful, see you on the battlefield!

In reply to an earlier post on Oct 27, 2013 8:00:55 PM PDT
T. Smith says:
Thanks!

In reply to an earlier post on Oct 28, 2013 6:45:05 PM PDT
A. Hovde says:
DrThunder your the boss. I wasn't really worried about Amazon coming through, but it is easy to be doubtful of Origins. Thanks.

Posted on Oct 28, 2013 7:10:00 PM PDT
Cylon says:
Just spoke to a rep on Amazon, they are now saying the Battlepack code will be sent out within 24 hours of the actual release date. He also said lots of people are calling in to ask about it. Even if you call, they do not have access to the bonus code. With only 2 hours until release it is a real bummer not to have it.

Posted on Oct 29, 2013 7:37:43 AM PDT
Last edited by the author on Oct 29, 2013 7:38:48 AM PDT
got the email for the $5 credit, apparently it was credited to my account for "qualifying video game purchases" If that includes BF4 premium than I am good :) Now just waiting for the battlepack! :)

Posted on Oct 29, 2013 10:55:15 AM PDT
Roe says:
Same here .. I am waiting on the battlepack ..
Overall I am enjoying the game so far ..

Posted on Oct 29, 2013 4:39:57 PM PDT
OutLast says:
still waiting on my battlepack code, hoping I don't have to contact customer support about it but they have 2 days

Posted on Oct 30, 2013 12:15:03 PM PDT
Yep. still waiting, my buddies all have there code and preorder 10/26. I preorder before them and still no code...

Posted on Oct 30, 2013 3:21:14 PM PDT
Ruben P. says:
Same here, still waiting for my battlepack code.

Posted on Oct 30, 2013 3:27:22 PM PDT
No code yet here either. I just want my code. Give me my code. I would like to have my code now. Outstanding.

Posted on Oct 30, 2013 4:36:56 PM PDT
Kinda thinking it isn't coming, Can anyone contact customer service? And post an update, I might have to try here in a minute myself...

Posted on Oct 30, 2013 5:44:06 PM PDT
Nothing yet... ordered Friday night while it was still considered pre-order.

Posted on Oct 30, 2013 8:54:36 PM PDT
Joe Truzman says:
I called Amazon earlier today and they were pretty clueless about the battlepack promo. She gave me some information but didn't answer my question. Still have not received the bonus packs yet and I will call tomorrow if I still have not received the code.

Posted on Oct 30, 2013 11:43:38 PM PDT
Cylon says:
I have contacted them about 4 times. My latest email says to wait until the end of the 31st, which is actually 72 hours since the release. They are so clueless and it is really annoying that we can't get something we paid for. Their solution is always "wait until the end of the day".... day after day i keep hearing this.

In reply to an earlier post on Oct 30, 2013 11:55:41 PM PDT
Joe Truzman says:
Funny because that's pretty much what I got. These guys have no idea what to do.

Posted on Oct 31, 2013 3:22:09 AM PDT
L. Clemens says:
The guy I talked to tried giving me a code, didn't work.

He escalated it to amazon developers to get me a code sent. Should know back with in 24-48 hours. I'll let you guys know.

In reply to an earlier post on Oct 31, 2013 7:31:01 AM PDT
B. Mjor says:
Still waiting on my code too. Curious to hear if they get back to you with a working code.

In reply to an earlier post on Oct 31, 2013 9:03:50 AM PDT
Ben says:
Ya I'm still waiting as well. It's a shame when companies do not follow through on promises.

Posted on Oct 31, 2013 11:34:18 AM PDT
man, I pre-ordered before the BETA was out and I still didn't get my bonus code. Is it true that some people already got their's and just forgot about the rest?

Posted on Oct 31, 2013 11:55:15 AM PDT
I too am still waiting on the Battlepack code. I've reached out to customer service and will see what happens. My "Battle Buddy" who I play with did the same thing, and is also still waiting on his Battlepack code. The $5 code came in correctly.

Posted on Oct 31, 2013 1:14:01 PM PDT
I called amazon last night, and was told that they will generate a code for me and send it to my email, it took them a few hours, but at 12:30AM I was emailed a code. I redeemed it no problem, and unlocked my battle pack. It did take a bit to show up inside of battle log, its probably faster if you redeem the code in the Origin client, and then log out and back into Battlelog, no real testing was done though.

Posted on Oct 31, 2013 3:11:15 PM PDT
Ruben P. says:
I just got off the phone with Amazon customer support. I was told that they would generate a code and that it could take a few business days to have the code emailed to me. I hope I get it soon, this is the first time I have had a problem with an Amazon promotion of any kind.

Posted on Oct 31, 2013 4:28:16 PM PDT
L. Clemens says:
Odd that Justin was able to get a code generated for him yet the rest of us are told something else. Really was no set plan in place for rolling this out it seems. Should of wen't through Origin and bought.

Will see how it goes, if I don't get a response back by at least tomorrow evening I'll call back and see if I can get something generated like Justin did.

Posted on Oct 31, 2013 4:32:37 PM PDT
AGamer says:
My Battlepack code hasn't arrived, but I'm sure Amazon will send it. To everyone: just chill. It was a Bonus offer, not something you paid for.

Is not like you're gonna get overpowered weapons or something inside the pack. Actually, the content of the Battlepack is determined by the items and weapons you use the most. So if you keep playing you'll keep giving feedback to the game and your unlocks will be related to the weapons you use the most.

Posted on Oct 31, 2013 5:44:38 PM PDT
Last edited by the author on Nov 4, 2013 11:47:07 PM PST
Cylon says:
The battlepack is something you paid for. You have a choice of vendors to buy the game from, each with a different bonus. You chose Amazon for their specific bonus and they promise the bonus within 48 hours. In this case they did not deliver and that is absolutely unacceptable, especially when they make no official statement on the matter. If they simply made a post on the store page about this issue i could understand, but we are left in the dark. When every customer service rep you talk to gives you a different answer... wait 1 day... wait 2 days... etc etc. It becomes apparent that no one has any idea what they are doing on customer support. The last contact i had with them, they stated it would definitely be in my email by the end of yesterday, that never happened. There should be no need to contact them numerous times when you paid full price for a new release.
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Participants:  25
Total posts:  53
Initial post:  Oct 27, 2013
Latest post:  Nov 10, 2013

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