Where is the customer serial number marked on this model?
asked by VP on June 13, 2013
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A
Look on the bottom of the modem. There should be a white sticker with both the S/N and the P/N. If there isn't you may have to contact the person you purchased it from.
-Maria Bergheim
Mia answered on June 13, 2013
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A
I had major issues with this. The number on my unit was on a sticker on the box and was rubbed off and unreadable. I was able to get it functional using numbers on the bottom of the modem.
mdgirl76 answered on June 13, 2013
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A
Glad you got it to work. I had the same issue with Comcast. It was a painful experience (Comcast simply has terrible customer service) but eventually they were able to get it activated with the MAC ID and S/N on the bottom of the modem.
mdgirl76 answered on June 14, 2013
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A
Sticker on the bottom along with the device s/n and mac ID number.
John C. answered on June 14, 2013
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A
Sticker on the bottom of the unit. Fourth line from the top. Print is intense and close
Betty answered on June 14, 2013
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