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I bought this bag for my daughter..at college in Chicago. It arrived MINUS the Weather Hood. How do I get it replaced?
asked by Amazon Customer on January 4, 2013
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I would contact Amazon or the seller and let them know. You could always contact Case Logic as well and let them know that the rain hood is missing, I'm sure they will just send it to you.

Also, not sure if you checked, but in the top of the bag, in the compartment where you would put food or a drink, that is where the rain hood would be. I almost missed it.
Maddie K. answered on January 5, 2013
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