Customer Discussions > FIFA Soccer 12 - Xbox 360 forum

Why did they switch the promotion offer from $20 to $10?


Sort: Oldest first | Newest first
Showing 1-25 of 48 posts in this discussion
Initial post: Sep 15, 2011 7:59:06 AM PDT
Last edited by the author on Sep 15, 2011 8:02:03 AM PDT
I was waiting to preorder the game and now I come here today to preorder and they have changed the $20 promotion to $10.
This really sucks Amazon.

In reply to an earlier post on Sep 15, 2011 8:57:53 AM PDT
The One says:
I noticed that too!! I wonder if Amazon will honor the $20 since I had it preordered before they decided to drop the credit.

Posted on Sep 15, 2011 11:03:40 AM PDT
M. Johnson says:
Some clarification by Amazon would be nice. I ordered the game over one month ago and am expecting the 20 dollar credit.

Posted on Sep 15, 2011 11:23:31 AM PDT
Skor says:
Same here. I ordered it expecting a $20 credit. Note that there were couple of deals out with newegg and Walmart(I think) which also had $20 credit with the preorder. So I am hoping Amazon honors its $20 credit.

Posted on Sep 15, 2011 4:15:19 PM PDT
longshot137 says:
I contacted amazon, and they said that they will make an exception for my order and give me the $20 credit, just talk to them on chat about your order. Good support from amazon.

In reply to an earlier post on Sep 16, 2011 7:59:38 AM PDT
The One says:
That's a good idea. I'm going to do that right now!

Posted on Sep 16, 2011 9:07:03 AM PDT
AngelGel says:
I contacted customer service and they told me that since i got the order confirmation email that says i qualified for the 20$ promotional credit i have nothing to worry about.

Posted on Sep 16, 2011 10:36:00 AM PDT
jl164624 says:
I chatted amazon and this is what i get back:

The website offer has been changed now you $10 Amazon credit good toward the purchase of items shipped and sold by Amazon.com.

That is a pre order it will This item will be released on September 27, 2011 & will ship Sep 27, 2011. You have not been charged for the order yet. You will get the current offer on the website

pretty bothered by this.

In reply to an earlier post on Sep 16, 2011 10:44:49 AM PDT
AngelGel says:
Did't understand a thing mate. lol
can you post in Spanish?
Like i said, if you preordered the game before they changed the preorder bonus you have nothing to worry about.

Posted on Sep 16, 2011 12:47:47 PM PDT
Last edited by the author on Sep 16, 2011 12:48:45 PM PDT
kings says:
This is a conversation I just had with customer service: (My name has been redacted).

Mohammed:Thank you.
I'm sorry for any misunderstanding caused, _______.
I've checked the item and see that you we'll receive a code to order a free Fathead Teammate (approx. 12"x12") of your favorite MLS team as well as a $10 Amazon credit good toward the purchase of items shipped and sold by Amazon.com (certain exclusions apply, including Kindle books, MP3s, and video rentals and downloads).

Me:I saw that as well, that's why I was hoping to contact an associate. The deal had been for a $20 Amazon credit. If you will check the message board for the item, you will see much discussion about said discount.

Mohammed:I understand. However you will only be able to get the amount of the credit as displayed on the item details page on our website only.

In reply to an earlier post on Sep 16, 2011 1:14:17 PM PDT
AngelGel says:
Dude, you preordered when the bonus was a 20$ credit?
if not, you have nothing to complain about, like i say, i contacted customer service and im getting my 20$ credit on both of my fifa 12 preorders.
so im getting 40$ promotional credit that day.

Posted on Sep 16, 2011 2:57:01 PM PDT
The One says:
So just a small update:

After contacting customer service they told me they will honor the $20 credit since at the time of my order that's what was being offered.

However, anyone who orders from this point forward will only get $10.

Posted on Sep 16, 2011 3:02:50 PM PDT
E. Watkins says:
Well I was on the fence of even buying this game, and I was about to because of the $20 credit. But now that its only $10 not worth it to me.

Posted on Sep 17, 2011 8:15:11 AM PDT
Last edited by the author on Sep 17, 2011 8:15:35 AM PDT
K. Wagner says:
I was just about to order this game actually and noticed the switch. I guess I will not be buying it anymore

Posted on Sep 17, 2011 10:33:42 AM PDT
Dennis Drew says:
They lost my sale! The big slap in the face is that they emailed me saying "Get a $10 credit with Fifa12!" WTF!

Posted on Sep 17, 2011 10:53:26 AM PDT
AngelGel says:
Why you guys did't pre order the game when the 20$ credit was there?
STOP COMPLAINING.

Posted on Sep 17, 2011 4:46:18 PM PDT
don't you guys read? "Amazon reserves the right to change or terminate this promotion at any time. "

Posted on Sep 17, 2011 11:19:08 PM PDT
So I ordered when it was $20 credit and have the email saying so. Will I 100% get the $20 as that was my main reason for ordering or do I have to email amazon?

In reply to an earlier post on Sep 18, 2011 9:09:21 AM PDT
Brian Roche says:
K-Mart has a $20 gaming coupon for this as well. I guess the "value" of the fathead graphic you get is > $10?

Posted on Sep 18, 2011 1:55:04 PM PDT
jl164624 says:
I ordered it during the $20 promotion and they told me I'll only be getting $10.

Posted on Sep 18, 2011 3:26:51 PM PDT
Nobody says:
I was going to order it with the $20 promotion, and when I went to do it they changed it to $10. Not ordering it anymore.

In reply to an earlier post on Sep 18, 2011 4:06:44 PM PDT
Last edited by the author on Sep 18, 2011 5:47:24 PM PDT
Well i hope this is not true. Going to ask them now. If i ordered with a certain amount promised they should have to honor that.

EDIT: So i just spoke with customer service and yeah, we are only going to get $10. So i dont know why some would say if we preordered when it was $20 we will get it.

Posted on Sep 19, 2011 7:18:28 AM PDT
Last edited by the author on Sep 19, 2011 7:19:26 AM PDT
SirLet says:
Update? Everyone's got a different answer.

BTW, they switched it to match Walmart's decreased bonus. Now only $10 too.

Kmart is the only one still offering $20.

Posted on Sep 19, 2011 7:27:37 AM PDT
M. Johnson says:
Just got done speaking to Krithi from Customer Service via the Live Chat. I was told that I would receive the 20 dollar bonus, and to contact them again if there is an issue with the bonus. For the record, I pre-ordered on August 11th, well before the change was made to a 10 dollar bonus.

I've never before had a problem receiving bonuses (in fact, I've often received extra bonuses just because), so I'll take their word for it.

Posted on Sep 19, 2011 1:24:37 PM PDT
K. Wagner says:
Unless the fat head means anything to you, I'd just go with ToysRUs. If you pre-order through them, you get it for $44.99 instantly with free shipping and there's no giftcard or credit to deal with
‹ Previous 1 2 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


 

This discussion

Participants:  30
Total posts:  48
Initial post:  Sep 15, 2011
Latest post:  Sep 27, 2011

New! Receive e-mail when new posts are made.
Tracked by 5 customers

Search Customer Discussions
This discussion is about
FIFA Soccer 12 - Xbox 360
FIFA Soccer 12 - Xbox 360 by Electronic Arts (Xbox 360)
4.4 out of 5 stars   (200)