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Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed Hardcover – April 25, 2002

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Michael L. George (Author)
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Michael L. George (Author)
3.7 out of 5 stars 45 customer reviews
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Product Details

  • Hardcover: 300 pages
  • Publisher: McGraw-Hill Education; 1 edition (April 25, 2002)
  • Language: English
  • ISBN-10: 0071385215
  • ISBN-13: 978-0071385213
  • Product Dimensions: 6.3 x 1 x 9.2 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (45 customer reviews)
  • Amazon Best Sellers Rank: #66,974 in Books (See Top 100 in Books)

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Customer Reviews

Top Customer Reviews

4.0 out of 5 starsLean Sigma
By Robert A. Drensek on December 30, 2002
Format: Hardcover Verified Purchase
We have been on the lean journey for over 4 years, and just started on 6 sigma. I have completed course work for a black belt and need to complete the project. This is just to provide a basic reference for my comments. (Update: 7 years lean & 6 sigma black belt)

The book is good and technically accurate. It is written by a consultancy, with a not totally overt message to hire them. They do not go in to the detailed nuts and bolts of 6 sigma or lean. If that is what you want, look elsewhere. They do discuss both, with more on lean than six sigma. Heavy emphasis on change management and leadership involvement (as it should be).

They have their angle on approach, which seems the case with most consultants (everyone has their flavor), but it is not out of line with the orthodoxy of either discipline.

The best benefit is how they integrate both disciplines. This integration was not an overt display with in the book, and that maybe intentional.
There is a line of thinking that Lean and 6 Sigma are two sides of the same coin, or a ying and yang to continuous improvement. The authors seem to go down this road. They take a project management approach, and in project definition try to decide if this is a 6 sigma or lean project. It wasn't crystal clear what they do if it is blended. My take away is that you blend your approach. This may mean spin-off projects from the main project or a longer total duration as you work through the lean and 6 sigma issues.

It is worth getting and reading. The DFSS (Design for Six Sigma) is better done elsewhere. Lean sigma is relatively new, so expect more books on different approaches. I like the integrated approach, pick the dominant theme and use those tools. Address issues as they come up. Move the ball.Read more ›
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4.0 out of 5 starsDon't ignore Six Sigma - it may save your company
By kent dahlgren on March 11, 2003
Format: Hardcover
Don't let a luke-warm review of this book distract you from the value of Six Sigma, which I'll presume that you are at least interested in. I'll try and save you some time.
CEO
If you are a CEO, and have not yet been adequately introduced to Six Sigma, I recommend first purchasing "The Power of Six Sigma" (ISBN 0793144345, also available in audio CD). Once complete, consider purchasing this book ("Lean Six Sigma"). Read at least the first three chapters, which focus on contributions to the bottom line. If hooked, continue.
"The Power of Six Sigma" gives an overview, and the first section of Michael George's book illustrates why this is important to you.
Grunt
If your are "in the trenches," follow the above steps, but focus on chapters 10 and 15 of "Lean Six Sigma." Between you and I, the most compelling parts of Michael George's book was the second covering the DMAIC (Define-Measure-Analyze-Improve-Control) process (chap. 10), also available many places on the web, and the very last chapter, where the author talks about how Six Sigma applies in the product development world (chap. 15, which I found fascinating).
Don't get me wrong. I am a big fan of the Six Sigma methodology, but was often times quite frustrated by this book. When I wanted more detail on tools within the Six Sigma framework I found myself completing the Yellow Belt course through Moresteam.com. This book simply does not cover the tools within the DMAIC framework in a level of detail I consider adequate.
Many times I found myself laughing because I am not in fact the CEO of this company. She has already committed to Six Sigma, and we therefore have little choice. After getting into the meat of the methodology, even after early involvement in TQM and other efforts, I am quite impressed with this latest evolution.
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3.0 out of 5 starsShareholder Value as a function of quality and process time
By Markus Breuer on June 27, 2002
Format: Hardcover
This book aims at calculating shareholder value improvements as a function of quality improvements and process lead time improvements. The basic idea is absolutely right, however, the framework presented in the book is quite shallow, as it seems to target a wider audience, and therefore annoys those in search of truly scientific solutions.
My sceptical rating is based on the following observations:
(1) Mr Georges framework for Shareholder Value-Calculation is grossly simplified and often faulty.
Example: EVA is NOT equal to (ROIC - WACC) as Mr George says, but EVA = Invested Capital * (ROIC - WACC)
Anybody with a real understanding of EVA will rip this book apart
(2) Mr Georges idea, that process time minimization and quality improvements are complementary goals, which one must solve simultaneously, is not new. The Boston Consulting Group did present the same idea in a much better book (STALK 'Competing on time' 1990) about 12 years ago. BCG based their ideas on a system dynamics model (experience curves). Mr George adds six sigma, but fails to capture the analytical insights one can study in 'Competing on Time'.
(3) The book does contain some valuable 'hands-on-lessons', but they get lost in the otherwise wordy,shallow book
(4) This book is written in a colloquial, flowery sales-person style, which annoys the educated reader. It switches from shallow facts to anecdotes, quotations from gurus, and value judgements. The few valuable hands-on-lessons often get lost in a swamp of marketing-speak.
SUMMARY: This is a 'consulting-fad-article-blown-up-into-a-business-book'-Textbook.In comparison with other popular business books it is still acceptable, but hardly deserves the label scientific.
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Most Recent Customer Reviews

5.0 out of 5 starsFive Stars

Arrived quickly well written

Published 24 days ago by Althea Beverly
5.0 out of 5 starsFive Stars

As Described.

Published 2 months ago by Gordo
1.0 out of 5 starsIf Your Reading This Review, Shame On You! Get a Life! Or Hobby.

Instead of having management admit that it does not have the talent, ideas or means for improving company performance, the brain-dead turn to...efficiency experts like George. Read more

Published 3 months ago by Darrin Rychlak
1.0 out of 5 starsThe practice application of the ideas in this book turned ...

The practice application of the ideas in this book turned out to be a disaster. Now, after much blood-letting and expense, all those bosses are gone and nothing has improved. Read more

Published 8 months ago by Russ Shaber
5.0 out of 5 starsFive Stars

geat book

Published 10 months ago by Tania Soto Silva
5.0 out of 5 starsFive Stars

Not for me

Published 12 months ago by Sandra Rardon
4.0 out of 5 starsFour Stars

Good book

Published 12 months ago by David L Petrella
5.0 out of 5 starsFive Stars

Excellent book, I use it as reference in my work and help me through a Lean Suppy Chain course.

Published 13 months ago by Alvaro Ortega Noel
2.0 out of 5 starsExtremely disappointed

This book is for CEOs or leaders not for people like me who is trying to get a better understanding of Six Sigma. Big waste of money so far.

Published on March 6, 2014 by Cihan Yilmaz
5.0 out of 5 starsUsing it for my Lean Six Sigma Certification Class

AS the title states. We are using this book as a guide, we are taking real companies with real problems and using this tool to help solve their problems. Read more

Published on February 7, 2014 by Amazon Customer

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