Redesigning Enterprise Processes for E-Business w/CD ROM (Paperback)

~ Omar A. El Sawy (Author)

Editorial Reviews

Product Description

This book focuses on the importance of business process redesign/re-engineering for e-businesses: regardless of whether they are internet start-ups or traditional "brick and mortar" businesses.

From the Author

This is the decade of redesigning enterprise processes for e-business ! Creating a process advantage has always been a formidable strategic weapon for business enterprises, but the internet and e-business have brought new urgency to it. A different form of business process redesign or reengineering (BPR) has been ignited by e-business to create value in new and exciting ways.

I cannot imagine any career in line management that will not require basic skills in BPR for e-business. Whether you are in a start-up that is trying to design new marketing processes around the internet, or in a large traditional brick-and-mortar enterprise that is redoing its supply chain for e-business, or in a Big 5 consulting company that has an electronic commerce practice, or a non-profit that is restructuring web-based customer service, or whether you work in Stockholm or Singapore -- you will definitely need skills in BPR for e-business. The career advancement opportunities that it opens are endless.

In such an environment, business professionals need to learn how to describe, analyze, diagnose, and redesign a business process through robust BPR methodologies and tools. In an era of e-business, redesigning a business process involves more than restructuring the workflow. It also involves changing the information flows around the business process, and changing the knowledge management capabilities of the process by harnessing the collective intellectual assets around it. This book is targeted to the practicing or future business professional/manager who would like to learn how to carry this out in e-business settings.

See all Editorial Reviews

Product Details

• Paperback: 224 pages
• Publisher: McGraw-Hill/Irwin; Book&CD edition (September 15, 2000)
• Language: English
• ISBN-10: 0072426756
• ISBN-13: 978-0072426755
• Product Dimensions: 9.1 x 7.1 x 0.5 inches
• Shipping Weight: 12.8 ounces
• Average Customer Review: 4.8 out of 5 stars  See all reviews (5 customer reviews)
• Amazon.com Sales Rank: #882,202 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

5.0 out of 5 stars A new wave of Process Redesign!!, November 3, 2000

By	Amr A. Belal (Los Angeles, CA USA) - See all my reviews

As a participant in the world of BPR, I found this book to be very effective in delivering groundbreaking knowledge and concepts of this science. It is presented in a very readable fashion, tailored to both the Business Professionals at all levels, as well as students.

This book does a great job educating the reader on what an e-Business process is and what the concepts entailed are. It also presents a very powerful methodology for redesigning processes to achieve optimization. This is all achieved by presenting unique case studies, and using state-of-the-art process modeling software from Holosofx. Dr. El Sawy teaches you how to use the software in modeling a process, analyzing it, and redesigning it for optimal performance.

I strongly recommend this book to any one who believes in Business Process Management and Business Process Reengineering.

4 of 4 people found the following review helpful:

5.0 out of 5 stars Gain BPR Traction With El Sawy's Book!, October 24, 2000

By	Erik Krogh (Altadena, CA United States) - See all my reviews

Omar El Sawy has succeeded in making Business Process Reengineering concepts and implementation accessible to every business person and student.

Many BPR books tend to bog the reader down with jargon, but El Sawy's book clearly explains BPR concepts, issues, and implementation steps. Implementation is the operative word here: the objective is to get the reader to jump into modeling processes and then optimize/reengineer those processes. The software included in the package is essential for helping one get their arms around a BPR project by "doing". The first part of the book examines the BPR raison d'etre. Concepts and issues are laid out in a very readable fashion. The second section uses the included Holosofx Workflow.BPR software to provide a hands-on experience, from scoping the project through modeling, analyzing, and redesigning a business process. The steps required to create a process model in Workflow.BPR are very well illustrated and presented such that a person unfamiliar with the tool can get functional right away. The final two chapters deal with reengineering supply chains and integration options (e.g. workflow engines, XML) respectively.

Interspersed throughout the book are case studies that further illustrate how BPR projects have been conducted in the real world. Especially interesting for me was the RosettaNet case study, where an industry consortium redesigned the entire process flow for the IT industry.

I highly recommend this book for both novices as well as business professionals. eBusienss is enabling huge changes in how business is conducted, but without a clear methodology for understanding and reengineering processes, much of what could be gained may go unrealized.

4.0 out of 5 stars helpful but.., June 20, 2003

By A Customer

if you are new to business process improvement this book is helpful. it gives a short but to the point descriptions of the previous concepts in this area. and also it does a good job of explaining business process modeling and design. however, the author repeats the same ideas over and over, even same figures. The whole idea could have been explained in 30-40 pages. CD and software (eval. copy) is supports the topic and the content.
3.5 stars would be more precise..