Fun and Gains: Motivate and Energize Staff with Workplace Games, Contests and Activities (Paperback)

~ Carolyn Greenwich (Author) "It all starts with your attitude..." (more)
Key Phrases: qualifying amount, call center industry, call center manager, Carolyn Greenwich, Book Co Australia Pty Ltd, Mission Control (more...)

Editorial Reviews

Product Description

"Fun and Gains" is an exciting new book for trainers, managers, team leaders, supervisors, and human resource personnel. This book is a collection of games, activities, competitions, stories and anecdotes to assist users in motivating an energizing staff, quickly and easily! The activities and material focus on improving staff reliability, professionalism, attitude, productivity and communication. This will help you revitlalize staff performance, stimulate new ideas, create winning attitudes, inspire new goals, increase sales and productivity, and promote an exciting, motivated work environment.

About the Author

Carolyn Greenwich is a Director of Winning Attitudes, a Sydney, Australia-based sales, telesales and customer service training company that designs and presents training and implementation program for companies seeking improved profits. Greenwich has 30 years of sales and customer service experience. She is also author of the successful McGraw-Hill title, The Fun Factor.

Product Details

• Paperback: 212 pages
• Publisher: McGraw-Hill Companies (February 15, 2001)
• Language: English
• ISBN-10: 0074707701
• ISBN-13: 978-0074707708
• Product Dimensions: 9.4 x 7 x 0.5 inches
• Shipping Weight: 15.7 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon.com Sales Rank: #1,227,850 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

6 of 8 people found the following review helpful:

5.0 out of 5 stars Great ideas, great book!, May 8, 2001

By A Customer

In the busy world of sales, time is money. This book will save you time (and money) as the games and activities are tried and true and can be used immediately. Ms. Greenwich includes pages to photocopy and a CD Rom with visual aids so you can start motivating and energizing your staff today. This book is a must for team leaders who want to "look good" by the results of their employees efforts. Plus, everyone who uses these recommended methods will find that it is fun!