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Alternative Dispute Resolution: A Conflict Diagnosis Approach (2nd Edition) 2nd Edition

3.7 out of 5 stars 9 customer reviews
ISBN-13: 978-0135064061
ISBN-10: 0135064066
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Product Details

  • Paperback: 336 pages
  • Publisher: Pearson; 2 edition (May 25, 2009)
  • Language: English
  • ISBN-10: 0135064066
  • ISBN-13: 978-0135064061
  • Product Dimensions: 8 x 0.9 x 9.9 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #77,795 in Books (See Top 100 in Books)

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Customer Reviews

Top Customer Reviews

4.0 out of 5 starsClassroom requirement
By Zulma on January 5, 2013
Format: Paperback Verified Purchase
The course is Mediation & Conflict Resolution. This book is most informative.

What I didn't like about it is that the first edition, not in print, has additional information explaining much of what the 2nd edition omits. The rewrite of the book requires reading those portions of the 1st edition not in the 2nd.

Together they are very helpful and useful if becoming a mediator is a consideration.
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2.0 out of 5 starsAlternative Dispute Resolution: A conflict Diagnosis Approach
By Patriot on July 30, 2010
Format: Paperback Verified Purchase
There are quite a few mistakes in this text, which initially cause some confusion, but after careful thought you can figure out what the textbook meant to say. I also have issues with the way the text does not summarize the key issues or points of it's chapters or sections. Otherwise, it is a relatively simple subject matter and the author does a good job of laying out the subject.
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5.0 out of 5 starsDoctorate Reference Book
By vnobriga on August 30, 2013
Format: Paperback Verified Purchase
Excellent reference book for my doctorate program. I received it on time and in excellent condition. Amazon is my go to place for all reading materials.
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5.0 out of 5 starsGreat read! This book was concise and well versed ...
By latriece on February 7, 2015
Format: Paperback Verified Purchase
Great read! This book was concise and well versed on negotiation jargon. It helped a lot with my negotiations class to receive my MBA.
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5.0 out of 5 starsLearning is fun!
By Kelch on November 19, 2013
Format: Paperback Verified Purchase
Very informational book. Great product, was in great condition! Book is easy to understand and easy to read! enjoy it
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