The Human Side of Leadership: Navigating Emotions at Work (Hardcover)

~ Timothy Gray Davies (Author), (Author)
Key Phrases: emotional future, emotional planning, extra grace, The Human Side of Leadership, Framing the Issues, Extra Grace Required (more...)

Editorial Reviews

Review

“These two authors have collected research concering a seldom discussed and little understood topic in educational literature: emotional intelligence. They have done it with great insight learned from acknowledged leaders engaged presently in administration....A real bonus for every reader will be found in the numerous resources the authors provide for further attention and study in their four-page appendix. Reading this book should improve the changes for real calmness and joy in the life of every administrator who takes the time to be enlightened.”–Catholic Library World

“Ginsberg and Davies describe the importance of emotions in interactions that managers have with employees, peers, and bosses, and how they affect their leadership abilities. A topic usually ignored in training programs, emotional leadership is addressed as the authors discuss their experiences interviewing leaders in different contexts and ways to deal with interactions. They describe research findings about leadership, emotions, intelligence, and emotional intelligence from a variety of fields and discuss topics such as job stress, burnout, and cultural perspectives of success. Then, they present their findings from leaders in business and educational organizations about how their decisions affected them emotionally, and how to deal with special circumstances, such as difficult employees and decisions. Coping mechanisms and strategies to prepare for reactions are also detailed.”–Reference & Research Book News

Book Description

How to tap into the influence of emotions in the workplace—to achieve more effective decision making, problem solving, and people management.

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Product Details

• Hardcover: 160 pages
• Publisher: Praeger (July 30, 2007)
• Language: English
• ISBN-10: 0275991326
• ISBN-13: 978-0275991326
• Product Dimensions: 9.8 x 6.5 x 0.8 inches
• Shipping Weight: 13.6 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon.com Sales Rank: #944,904 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars Highly Recommended to Deal with Emotional Work Situations, October 13, 2007

By	Leader (Illinois, United States) - See all my reviews

It is not enough to have the technical skills and knowledge to be an effective manager and/or leader. The most difficult challenges are often the ones related to dealing with emotionally-laden situations with colleagues, supervisees, bosses, and "customers" (which can be students in an academic setting). This book provides guidance for dealing with these situations and includes lots of interesing examples from various types of work settings. I found it really helpful to me as a leader/manager. I have been able to put several of the suggestions to good use. The book was also very interesting to read.