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Designing Search: UX Strategies for eCommerce Success 1st Edition

by
Greg Nudelman (Author)
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Greg Nudelman (Author), Pabini Gabriel-Petit (Editor)
4.6 out of 5 stars 9 customer reviews
ISBN-13: 978-0470942239
ISBN-10: 0470942231
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Product Details

  • Paperback: 368 pages
  • Publisher: Wiley; 1 edition (May 24, 2011)
  • Language: English
  • ISBN-10: 0470942231
  • ISBN-13: 978-0470942239
  • Product Dimensions: 7.4 x 0.8 x 9.2 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #1,018,203 in Books (See Top 100 in Books)

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Customer Reviews

Top Customer Reviews

5.0 out of 5 starsJust take me to the detail page already !
By Don Young on June 17, 2011
Format: Paperback Verified Purchase
I've just finished reading Designing Search what a great book. I love shopping online, nothing beats knowing you're avoiding the drive to the mall, the irritating crowds you can sit at home listen to your favorite music and with coffee in hand get the bargain you always wanted. Well that's the theory anyway. I often find the browsing on sites confusing and so quickly turn to the search box. After all, it's search it'll work like Google right? Wrong! Just as with me by the time the average person gets to using the search function they've already given up on the site navigation so the one thing they desperately need now is a great search experience. All too often that's missing. In this book the author talks the reader through what makes a good search experience. He shows the user the major site search patterns and explains why they improve the user experience. There are contributions from some of the most highly regarded UX folk. This book will become an often reference that will time and time again provide a solution to the tricky problem of site search.

Currently Amazon isn't showing the book contents. I find this very annoying when trying to decide on a book. Take a look at the book contents, I'm sure you'll find something that's relevant to your e-commerce site right now.

Chapter 1 - Starting search from Zero: Winning strategies for no search results pages.Read more ›
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5.0 out of 5 starsA baseline guide that all interaction designers should read
By Christopher on July 28, 2011
Format: Kindle Edition Verified Purchase
Once in a (very infrequent) while a book comes along that provides its readers with an exceptionally detailed foundational reference on a subject, Designing Search: UX Strategies for eCommerce Success is such a book.

The author shares his considerable experience with the reader taking him/her on a well structured journey through all facets of eCommerce search, a topic that is critical to the success of any mobile eCommerce company. The author provides examples and patterns explaining the when and why of each example and the how via patterns which the reader can instantly take away and incorporate into their own sites.

[Note: I found myself printing out existing designs I have done and marking them up like crazy as I went through the book]

While the book is focused primarily on mobile eCommerce Search I found that the text got me thinking about other areas the patterns could be applied - again it's scaffolding, you not only learn the patterns but why these patterns are chosen.

A nice addition you rarely see in books is a comprehensive bibliography for the examples allowing the reader to delve further into the topic.

This book should/will become a classic on the subject and an often thumbed reference by the reader. If you are a ui/ux practitioner, a developer who wants to know more about what works and why or are a manager who wants/needs a grounding in what your designers are doing this is the book for you.

Designing Search: UX Strategies for eCommerce Success is a combination of great reference and great how-to guide. I think it will make you a better designer and I highly recommend it.
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5.0 out of 5 starsThe subtle art of search
By G Colborne on December 11, 2011
Format: Paperback
Search interfaces are incredibly difficult to get right - they need a great deal of tuning and refining because users expect a kind of magic from them. They're more than just a text box and a list of results, though. A great search interface delivers that 'magic' through a combination of smart algorithms and subtle interface elements that draw the user into refining her search and spotting just the right answer.

This book focusses on the latter - how the interface should look and work to help the user to make the right choices almost unconsciously. Much of the focus is Ecommerce - drawing from the author's experience and examples in this field. I like this because search is crucial to Ecommerce - get it wrong and you lost money. So these are patterns that come from the toughest environment. Yet the advice holds good whether you're designing a document search for an intranet or an online help system.

The approach is clear, the design patterns are well explained and backed up with case studies from the author and some wonderful user interface experts from IBM to small start-ups.

No matter what your project, you'll never be given sufficient time to explore and design the search interface. But with this book at your side, you'll have a massive head start.
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5.0 out of 5 starsMust read for even thinking about search...
By Robert D. Matthews on September 6, 2013
Format: Paperback
Designing Search is a very interesting and compelling treatise on the complexities of designing a search interface.

The first chapter alone, Starting from Zero, is well worth the price of admission...if for no other reason than it opens one's mind to the possibilities, complexities, and land mines that lie in wait for the uninitiated.

The book is broken out into three sections: Optimizing eCommerce Search Results, Designing Search eCommerce Interactions, & The Future of eCommerce Search. Each section does a good job of covering the intended subject while at the same time illuminating how difficult it is to to search really well. At the end of each section I looked back to how much I had learned yet I was left with how much more there is to learn, specifically about the search implementation that I'm currently working on.

Some of the best points that the book makes are with the importance of understanding the patterns and models of information seeking that exist with customers, searching, and the interaction between the two. In addition to the importance, the book also provides a decent domain pattern language that will quickly add the words 'pogo sticking', 'thrashing', 'berry picking' & 'pearl growing' to your daily lexicon.

The book also includes a fair number of insights from other authors and practitioners as well as a pretty good set of references for each chapter. It's almost like this book is a gateway drug for Search...as it will change how you think, view, and interact with search forever more (and in my case caused me to queue up a fair number of other tomes on the subject for my next reading).

It's a very good book, well written in an easy-to-read manner that encourages re-reading sections for more enlightenment.

The author also has a pretty good website, [...] where there are more resources on UX, design, etc.
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