Managing Diversity: People Skills for a Multicultural Workplace (Paperback)

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Editorial Reviews

Product Description

These training modules take users through a five-step learning process that teaches them how to manage diversity. It broadens their viewpoints, beliefs, and attitudes; promotes an understanding of widely varying and equally valid worldviews; and prepares future leaders to effectively collaborate with the diverse groups they will encounter in the work and market places. Major topics include an. introduction to managing diversity - powerful people connections, bridging cultural differences for job success, overcoming stereotypes, creating an inclusive multicultural workplace, men and women working together, understanding the dominant culture - Euro-Americans, working with African Americans, working with Arab Americans, working with Latino Americans, and working with Asian Americans. For all employees - from entry-level personnel to top management - working in international organizations and seeking the people skills needed for success in today's workplace.

--This text refers to an alternate Paperback edition.

Product Details

• Paperback
• Publisher: Ginn Pr; 2 edition (January 2001)
• Language: English
• ISBN-10: 0536603081
• ISBN-13: 978-0536603081
• Product Dimensions: 10.8 x 8.5 x 1.2 inches
• Shipping Weight: 12.8 ounces
• Average Customer Review: 3.3 out of 5 stars  See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #2,302,385 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

4.0 out of 5 stars Okay book, February 11, 2009

By	Y. LEE - See all my reviews (REAL NAME)

This review is from: Managing Diversity, People Skills for a Multicultural Workplace (7th Updated Edition) (Paperback)

I was required to purchase this book for my class.
It has many terms and concepts people use in diversity management.
Could be a good book to have if you are really interested in the field.

0 of 1 people found the following review helpful:

5.0 out of 5 stars Excellent..., January 17, 2003

By	Valerie P Jordan (Raleigh, NC USA) - See all my reviews

This is a really good book. It provides a lot of insight to different cultures. It brings things to your attention that you never thought of before. I think it could provide a lot of insight to everyone concerning things about the diverse world in which we live in.

0 of 2 people found the following review helpful:

1.0 out of 5 stars This book is racist, December 6, 2008

By	Marcus Oliver (Sweethome Alabama) - See all my reviews

This review is from: Managing Diversity: People Skills for a Multicultural Workplace (Paperback)

This book is racist. It makes many unsubstantiated claims concerning European-Americans. The book stereotypes all whites and ignores the all persuasive element of non-white crime that is destroying America's cities.