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Work 2.0: Building The Future, One Employee At A Time Paperback – January 7, 2003

by Bill Jensen (Author)

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With a new preface by the authorIn Work 2.0, Bill Jensen introduces us to a new breed of managers and organizations that are maximizing productivity, developing leaders at all levels, constantly innovating, attracting exceptional talent -and winning in the marketplace. The key to their success is recognizing that the most valuable assets in the company are the time, attention, knowledge, passion, energy, and social networks of the frontline workers. As Jensen convincingly argues, building a corporate infrastructure that gives people what they need to "get stuff done"-and then get out of their way-yields surprising results: greater alignment of personal and corporate goals, more satisfied employees and customers, and a competitive edge that keeps everyone moving forward together.

Work 2.0: Building The Future, One Employee At A Time

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Product Details

Paperback: 208 pages
Publisher: Basic Books (January 7, 2003)
Language: English
ISBN-10: 0738208043
ISBN-13: 978-0738208046
Product Dimensions: 6 x 0.5 x 9 inches
Shipping Weight: 13.6 ounces (View shipping rates and policies)
Average Customer Review: 4.4 out of 5 stars See all reviews (20 customer reviews)
Amazon Best Sellers Rank: #3,187,557 in Books (See Top 100 in Books)
- #17945 in Books > Business & Money > Small Business & Entrepreneurship > Entrepreneurship
- #74153 in Books > Business & Money > Management & Leadership

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Work, Life, Control: Condensed and Clarified

By Joseph Ottie on October 12, 2002

Format: Hardcover

Bill Jensen has researched how we all work for more than a decade. I know: I participated in part of his study ten years ago.
Here's what I've learned both from his two books and his research...
* HIS SKILL is as an aggregator, simplifier, and clarifier.
I laugh at reviews that are obviously searching for the next big thing:
("Nothing new here. So-and-so said that back in...") He openly covers ideas that others cover. But he integrates them all together, and finds the patterns and overlaps between dots that we couldn't otherwise connect.
* HE IS PASSIONATE about respect for the individual.
Work 2.0 and Simplicity are not about *business* success. They are about people issues, and finding more ways for each individual to succeed.
He's holding leaders accountable for employees' time, energy, and
passion that they waste. When he wrote "It is no longer acceptable to say that there's *work* and there's *life* and it's up to employees to balance the two," he was taking a stand for all the thousands of people he's heard from during his research. Again, I was one of those he stood up for.
* HE ASKS tough questions.
Do not buy his books unless you're willing to look in the mirror. While he includes checklists and writes in a very accessible way, he is definitely not about mice-moving-cheese, or fish-throwing, or Five Steps to Eternal Bliss. He's seen our personal foibles and the stupidity in our workplaces, and he tells the truth.
* HE POKES a finger in the eye of those in power, then winks at us.
* HE RESPECTS his readers.
Sure, he gets some things wrong. I don't agree with all his findings or recommendations.Read more ›

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Manifesto for More Effective Workplaces

By Mary E. Boone on January 8, 2002

Format: Hardcover

Jensen has done an excellent job of redefining the notion of a "Best Place to Work." Instead of focusing on perqs, he talks about what people really need to do their jobs well. And he does it with the characteristic Jensen writing style: concise, candid, and humorous.
What I particularly like about the book is that Jensen forces people at all levels in a hierarchy to take responsibility for creating effective workplaces. It's not just up to leaders and it's not just up to the people who work with them to recreate a better work environment. He gives advice and concrete tools to both groups. The quick quizzes and mini case-studies in this book are particularly useful. The work on social networks is simplified, but very accessible and practical.
Full disclosure: I had a review copy and I am a colleague of Bill's.

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Great Buy! A new map for uncertain times...

By Kris Johnson on January 8, 2002

Format: Hardcover

The dust will settle soon. Wrenching uncertainty may not go away, but we will have progressed. Or will we?
Jensen wants us to stop first, and ask new questions. Like: What returns should we expect for all that we invest into an employer? He states flat out that "for most employees, the more they invest in their company, the more they lose control of their own destiny." He details a new and different covenant. And tells the stories of a few companies who have started.
Just one page (77), his SimplerWork Index, and the instructions on how to use it, are worth the price of the book. When the Index asks us to respond to statements like, "My company is respectful of my time and attention, and is focused on using it wisely and effectively" -- Wow! It stops the platitudes, and energizes new debates about what it means to be in a "great place to work."
What makes Work 2.0 so useful and important is not that Jensen gets everything right. (I'd quibble with a few of his points.) It's that he's taken the conversation about work/life balance and the war for talent to excitingly new places. Get this book! Get lots, and give the other copies to people who need to "get it."

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One of Year's Ten Best: Sleeper Hit!

By Steve Shilling on August 22, 2002

Format: Hardcover

This sleeper hit will turn out to be one of this year's ten most
important books. Published at the very moment scandals exploded and markets imploded, Jensen saw the need for us to take more control of our own future, and shows us how.
2.0 looks at work, with in-your-face truthtelling. For example, nowhere will the CEO&Guru authors of "Execution" tell you that "the leaders of great workplaces must accept accountability for life's precious assets" (how our time gets spent/wasted every day), or that today's leaders "must be willing to be challenged on, and address, work-level details." Jensen backs up those ideas with examples, and new ways work and have a life too.
Among the ideas and tools I found most helpful:
* A chapter on how to redefine our relationship w/ our employers
* A tool, The SimplerWork Index, that provides completely
new measures for great places to work
* New examples of how to build operations to meet the needs of workers and customers
* An unheard-of-commitment to personal productivity: Corporate commitments to helping each individual, not just the business, get more done with less resources
I believe that this book is ten-best-important because, at the very moment when marketplace and corporate foundations are being shaken, 2.0 asks completely new questions of us, of our relationship with those companies, and of what it takes for us to be our best. It shapes a completely new conversation about work, life, and what we want from each.

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Most Recent Customer Reviews

Great Book

this is great book about workforce and related. i highly recommend this book for young manager and CEO.
Thankx Bill

Published on March 31, 2014 by Amazon Customer

States the obvious to me, but I'm an OD consultant living in San...

I think there are still a lot of people who would learn a lot and overcome some problems if they read this book. Read more

Published on January 31, 2014 by Steven D. Mc Gee

Energizing Workbook for Success

Appealing to everyone who works for a living and wants to strive for the shear fun of it (shades of Maslow's self actualization), Work 2. Read more

Published on April 17, 2003 by Prof David T Wright

Seven Stars

This is the first book I've read that tempted me to write my review before I reached the last page. The content and the style inspired me to spread the good word before I finished... Read more

Published on February 23, 2003 by Roger E. Herman

"In Search of Excellence"... Abridged and Updated

"Work 2.0" deserves attention simply because it's one of the first business books to reflect the post-dotcom, post-9/11 business environment. Read more

Published on September 30, 2002 by B. Pomeroy

Guru of Gurus

A book by the title of "Management Gurus and Management Fashion" puts forth the argument that there are three master analogues or deep structures to explain how someone becomes a... Read more

Published on August 22, 2002 by Chris Ernst

Don't come looking for much here

This book is about 4 years too late. Nothing revoluntionary here. Same "my work, my way" and "Free Agent Nation" stuff we've been hearing for years now. Read more

Published on August 20, 2002 by Brian

Good book - expands ways of thinking about employees

The book was very well written, and very insightful.
I thought that "Rule 3. Deliver Peer-to-Peer Value" was full of a lot of jargon and buzzwords. Read more

Published on July 10, 2002 by Amazon Customer

I Learned How to Count What Counts

>From page 76: "Work 2.0 employees know that, of all the numbers that matter to you [leaders] and them, one is immutable: 1440. That's the number of minutes in a day. Read more

Published on March 8, 2002 by Bobby Somers

High Motivation and Tough Love Bundled Together

For the past decade, Bill Jensen has studied how more than a thousand companies get done. What he has to stay both motivates me -- that's there's real hope for all of us who want... Read more

Published on March 8, 2002 by Marcy Depaolo

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Work 2.0: Building The Future, One Employee At A Time Paperback – January 7, 2003

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