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This item: CRM 100 Success Secrets - 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services by Gerard Blokdijk
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CRM In Real Time: Empowering Customer Relationships by Barton J. Goldenberg
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Product Description

There has never been a CRM manual like this. 100 Success Secrets is not about the ins and outs of CRM. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about CRM's best practice and standards details. Instead, it introduces everything you want to know to be successful with CRM.

Product Details

Paperback: 168 pages
Publisher: Emereo Pty Ltd (February 9, 2008)
Language: English
ISBN-10: 0980485215
ISBN-13: 978-0980485219
Product Dimensions: 9 x 6 x 0.7 inches
Shipping Weight: 6.4 ounces (View shipping rates and policies)
Average Customer Review: No customer reviews yet. Be the first.
Amazon.com Sales Rank: #840,244 in Books (See Bestsellers in Books)

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	67% buy the item featured on this page: CRM 100 Success Secrets - 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services $15.95
	15% buy Customer Relationship Management, Second Edition 4.8 out of 5 stars (6) $45.01
	8% buy The CRM Handbook: A Business Guide to Customer Relationship Management 4.7 out of 5 stars (30) $40.94
	7% buy Customer Relationship Management: Getting It Right! 5.0 out of 5 stars (6) $27.57

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