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Nice Companies Finish First: Why Cutthroat Management Is Over--and Collaboration Is In Paperback – June 3, 2014

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Peter Shankman (Author)
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Peter Shankman (Author)
4.8 out of 5 stars 21 customer reviews
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  • Nice Companies Finish First: Why Cutthroat Management Is Over--and Collaboration Is In
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Product Details

  • Paperback: 256 pages
  • Publisher: St. Martin's Griffin; Reprint edition (June 3, 2014)
  • Language: English
  • ISBN-10: 113727915X
  • ISBN-13: 978-1137279156
  • Product Dimensions: 6.1 x 0.7 x 9.2 inches
  • Shipping Weight: 9.1 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (21 customer reviews)
  • Amazon Best Sellers Rank: #461,579 in Books (See Top 100 in Books)

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Customer Reviews

Top Customer Reviews

5.0 out of 5 starsProof that the good guys (and gals) are winning
By Gina Sclafani on April 3, 2013
Format: Hardcover
I bought this book based solely on the title. Because I want to believe it's true. In my career I've dealt with nice companies and CEOs and have seen their impact. I've also dealt with ones that make it clear why corporations and CEOs are often portrayed as villains in movies. I want to believe the good guys (and gals) are winning.

I just finished it and I thoroughly enjoyed it. The case studies were irrefutable and hopeful. The actions to take were clear and adoptable. I also believe that treating people at least, "one level above crap" is not only good for business, but good for society as well. If that weren't enough, I got a great airport-tantrum proximity tip (it's good to be next in line after the rude passenger.)

I want there to be more companies like those profiled to work with and for. I want, "nice" to be the standard when my 8-year-old daughter finally starts earning her keep. Of course, this could be just my "enlightened self-interest" talking, but I hope the ideas that Peter Shankman has expressed are even more fully embraced by the business community.
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5.0 out of 5 starsExcellent book for business practices and leadership
By Chelsea on April 28, 2013
Format: Hardcover
I have purchased books off Amazon for years and have been an avid reader my whole life. However, this is the first non-fiction book I've read that caused me to seek out my computer to communicate how awesome it was to the world.

Shankman's writing style is easy to read and thoroughly enjoyable. The business examples he uses to illustrate his points are detailed enough to drive the message home but not so bogged down with info that you browse over it.

The chapter organization flows well and is helpful in absorbing what is being said. Each chapter has a concise, bulleted conclusion for easy review.

This book is about being great with other people and can be applied to both business settings and one's personal life. Definitely a must read!
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5.0 out of 5 starsLeadership for the 21st Century
By Carolyn M. Appleton on May 6, 2013
Format: Hardcover Verified Purchase
I discovered Peter Shankman on social media, I've kept an eye on his company, Vocus, and I've also assisted HARO (helpareporter.com). While preparing a talk for a group of seasoned nonprofit fundraisers in 2012, I included a few insightful observations by Peter like, "Numbers don’t matter. What’s important is that you understand your audience, know what they want, and give it to them.” When I learned about the book, I bought it instantly. Every leader - regardless of organization size - should read it. Peter provides numerous helpful, real-life examples of companies whose leaders know that while providing stakeholder value, "it shouldn't be at the cost of exercising basic human decency and integrity." And, "doing the latter will usually provide the former." I enjoyed every chapter, but especially, "Customer Service-Centric" and the section, "R-E-S-P-E-C-T: Find Out What it Means to Your Customers." Put this book on your "must read" list!
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5.0 out of 5 starsSo true!
By W. Dackson on July 25, 2013
Format: Kindle Edition Verified Purchase
What good does it really do you to treat the people whose money you want (or good opinion) poorly? Even when they have not delivered on their promises, it never hurts to be gracious. Shankman shows all the times he has experienced excellent service and decent treatment, and definitely it makes a difference.
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5.0 out of 5 starsYou truly need to read this book!
By John B. Spence on December 6, 2013
Format: Hardcover Verified Purchase
Absolutely spot on - a fantastic book!!! I read a LOT of business books (100+ a year for 20+ years) and I would put this book in my top 10. This is TRULY the way to run a successful business. The book is full of superb ideas and suggestions - with plenty of examples of how companies have succeed by implementing Peter's recommendations. I sent copies to several of my clients - and told them this is a MUST read leadership book. I highly recommend it!!
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4.0 out of 5 starsCommon sense advice from a funny, dynamic guy.
By B. weekley on May 30, 2014
Format: Kindle Edition Verified Purchase
I heard Peter speak at a seminar in Las Vegas and was captivated by both his energy and his ability to cut through the B.S. I think that Peter has a very clear vision of the present and future of the global marketplace. I have deployed , with success, a few of his techniques. I think that he makes makes a lot of sense and that this book trumps many of its competitors.
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5.0 out of 5 starsNICE book!
By Emily Liebert on April 27, 2013
Format: Hardcover Verified Purchase
I'd strongly recommend this book to anyone who owns a company and anyone who doesn't. It's excellent practical advice, stemming from what we all learned when we were kids: Treat others how you want to be treated. Peter Shankman has built a brand based on kindness and there's nothing negative to be said about that. BRAVO Peter!
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5.0 out of 5 starsNow I know I'm not crazy
By Amanda Griffith on April 9, 2013
Format: Hardcover Verified Purchase
I'm only halfway through this book but I have to say I'm going to get whiplash from the number of times I've nodded my head in agreement or shaken my head in disbelief. It's been a great, quick read with lots of great advice that I'm increasingly realizing my bosses never took which is why I'm now once again my own boss in solo PR practice.

I took the book with me to the doctor's office and knew that the wait would fly by as I read the pages. I was there for an hour before I was seen so it's a good thing!

The copy is easy to read and the real-world examples, warts and all, add proof points to the words on the page, so that they become more than hollow lessons or recommendations but rather validation that life doesn't have to be status quo.
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Most Recent Customer Reviews

4.0 out of 5 starsGood read for small business owners

The world has become very competitive and dog eat dog. It good to know that sincerity and genuiness still win out

Published 12 days ago by sbzesq
4.0 out of 5 starsIs it rude to hand out this book on a daily basis?

Took me a minute to get into the book but once I did it did not leave my hands. I felt like it was well researched and I thoroughly appreciated the examples in the book. Read more

Published 23 months ago by @insurancebillvj
5.0 out of 5 starsDeliver more

Great perspective that IF you want to keep customers, do it through customer service. The bully manager is dead, long live the nice guys !!

Published on December 3, 2013 by Hub1100
5.0 out of 5 starsAn important read if you want to build or work in a healthy company.

Shankman intuitively brings forward key positive criteria to differentiate successful companies. The companies described are healthy cultures - a key ingredient to drive healthy... Read more

Published on November 7, 2013 by Randy Joy
5.0 out of 5 starsGreat book

Great book, Peter brings what most of us have known to his book, nice guys DO NOT finish last, normally they finish first.

Published on May 16, 2013 by Jerry Gruber
5.0 out of 5 starsGreat book with a big caveat (UPDATED)

UPDATE: Peter responded (crazy right?) to my review in the comments. Safe to say my faith in him has been restored and I would be happy to recommend this book to anyone. Read more

Published on April 28, 2013 by Joe Sterne
5.0 out of 5 starsOne of the best books I have read

Peter sums up my thoughts and beliefs on leadership in business in Nice Companies Finish First. He keeps his information relevant and at the forefront while writing in an engaging... Read more

Published on April 23, 2013 by Breck Williams

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