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A systematic approach to running your salon, spa or barber shop! Over 220 ready-to-use systems to implement in your business today. Includes systems on: Advertising, Budgets, Business Planning, Certificates, Client Questionnaires, Confidentiality Agreements, Customer Service, Employee Forms, Evaluations, Forms, Front Desk, Goal Setting, Employee Handbook, Interview Process, Job Descriptions, Letters to Clients, Maternity Leave, Meetings, Menus, New Hire, Daily Procedures, Promotions, Recruiting, Retail, Salary Structures, Salon/Spa Manager, Scripts, Tracking Forms An accompanying CD contains most of the forms in Word for easy customization.
About the Author
Milady is the leading provider of comprehensive cosmetology educational and professional solutions for over 80 years.
In 2006 Milady acquired Salon Training International (STI), a Carlsbad, CA company that provides business training and turn-key business tools to the professional salon industry. Founded in 1993 by Susie Fields and based in Carlsbad, CA, STI is a leader in salon business training in North America, providing programs and tools to help customers better manage their business, having a positive impact on profitability.
In 2006 Milady acquired Salon Training International (STI), a Carlsbad, CA company that provides business training and turn-key business tools to the professional salon industry. Founded in 1993 by Susie Fields and based in Carlsbad, CA, STI is a leader in salon business training in North America, providing programs and tools to help customers better manage their business, having a positive impact on profitability.
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