Most Helpful Customer Reviews
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37 of 37 people found the following review helpful:
5.0 out of 5 stars
This is an excellent bag with an outstanding warranty!, January 5, 2005
I have owned 3 high sierra bags over the past few years. I owned their 30" wheeled Duffel, and now own their 36" wheeled duffel, and I LOVE Them. First, it's amazing how much you can pack into these pieces of luggage! Just when it seems you're running out of room, you find more space! This is perfect for me, because I have to pack for several weeks of travel at a time, and I usually go to different climates and need to dress for different occasions (casual, smart causal, formal, etc.) so I need to carry lots of clothing with me. This bag lets me pack shoes in the drop bottom, pack my clothes in the main section, and since it's on wheels, I can easily pack lots of stuff and still lug it around with no problems at all. After I get to where I'm going, the entire bag folds up for storage under the bed. The greatest thing is High Sierra's warranty, though. After using my 36' drop bottom duffel for just a few months, one 4 inch area of the outer fabric separated at the seams. Unfortunately, I was still traveling around, so I used the bag for a few more months, then when I had a break for several weeks in my travel plans, I sent it to High Sierra and asked them to simply repair the separated area of the fabric under warranty. Amazingly, High Sierra sent me a brand new piece of luggage, along with their apologies for the fabric coming apart. That was way above and beyond what they had to do, and it blew me away! More companies should treat their customers like this!
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28 of 29 people found the following review helpful:
4.0 out of 5 stars
36-inch wheeled duffle, August 24, 2008
We ordered two of these bags for a cruise we were taking. We had never been on a cruise and were told that there was not much room in the staterooms for storing bags. So we purchased these so that would flatten down and fit under the bed. They worked very well.
Several thing you need to be aware of though.
1. If you fill this bag completely, you will be over the allowed size for air travel. For example if this bag was filled to it's dimensions it would cost $100.00 for oversized baggage on US Airways.
2. Filling it only to the maximum allowed dimensions with just clothing for a trip to Alaska put the bags right at the 50# limit for weight. So special care is needed if flying with these bags with all the new airline restrictions.
3. The last thing that was annoying was that the bags would not stand up. If you were wheeling them around you have to lay them down flat.
Over all the bags worked out fine. They fit under the bed nicely and all the items that we packed stayed in place in the bags. Nothing was badly wrinkled or crushed into a corner.
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18 of 18 people found the following review helpful:
5.0 out of 5 stars
Not Perfect, but about as close as you get, May 30, 2008
I purchased this rolling duffel yesterday, and traveled with it today, in a car trip on business. I am disabled (I use a cane)and so am pretty fussy about my luggage. I wanted an all around piece of equipment that would work for business and pleasure. This duffel seems to fit the bill perfectly. I usually wait longer before reviewing an item, but I am excited enough about this duffel that I wanted to tell all now.
Some nits to pick-- it is filled with pockets and zippers, and none will satisfy all, but there are some missed opportunities. The shell zips out so that you can store things between the rolling frame and the duffel, but they could have put a hanger here in case you want to hang a jacket or pants. Or they could have put it inside the main compartment. You might argue that that's what a suitbag is for, but the duffel is a more convenient size, and rolls much more easily (especially this one).
They could have a couple of smaller pockets with zippers. They have one small one exposed to the outside, but it seals only with velcro. So it's not great if your item needs a zipper. They have provided two larger ones with zippers.
I love the way the top opens up to a large compartment, and below it is an even bigger compartment, and both have enough zipper that they open completely. You don't have to wrestle with the zippers.
Both end pockets are easily accessible from a car trunk or (I expect to find) in the middle of an airport. These are zippered with some mesh to provide a view to what you put in there. But the mesh appears sturdy enough that it will not fall victim to the baggage handlers (I can confirm this after my next plane trips).
The balance and the ease of rolling of this thing are unique. I haven't ever used a piece of luggage this graceful, and I have some high quality luggage. It is not easy for me to handle most luggage. But this is as easy as they come.
Lastly, it is obvious this is built for a lifetime, and in fact comes with a lifetime warranty. Impressive in and of itself. Just using the zippers is like slamming the door on a fine car. You can feel and hear the difference.
I will travel with this duffel at least three more times this summer. If something fails or disappoints me, I will update this review. But my initial impression, don't hesitate to buy this if you want something balanced, durable, versatile, and very convenient to use.
Happy travels!
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