Most Helpful Customer Reviews
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33 of 34 people found the following review helpful:
4.0 out of 5 stars
Great espresso, poor steaming wand, March 28, 2005
For the price, I'd give the espresso making part of this machine 5 stars. The portafilter and brew group are substantial and well-made. I've worked at two espresso shops with commercial machines, and the parts on this moderately priced Gaggia are nearly as heavy and substantial as the big multiple-thousands of dollars machines. I've had the machine for 4 days and have been brewing shots with Starbuck$ pods. The toggle switches are easy to use, the reservoir is easy to fill, and the shots are aromatic and full of crema every time. However, the steaming wand takes a star away from this machine. It does not rotate in every direction like the comparably priced Starbucks machine. This makes it hard to remove a cup full of frothed milk from under the wand without spilling. Also, the plastic frother contraption is silly. Actual frothing capability is pretty good, though the plain metal tips on the commercial machines produced finer microfroth, and were more fine-tuned to the trained barista's hand. Overall, it's a good-looking machine, and I'm satisfied with it for my main purposes - iced lattes and americanos, and straight double shots, all of which do not require use of the steaming attachment. This is a good entry-level machine that will brew you good shots, and look good on your countertop. However, I'm expecting to outgrow it and move up to an Isomac with more refined steaming capability within a few years.
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14 of 14 people found the following review helpful:
5.0 out of 5 stars
A true classic, November 30, 2006
When I got my Gaggia more than several decades ago, it was not yet called a Classic. It was called a Coffee Gaggia. About 20 years ago, some minor changes were made, and the unit was renamed Classic. The new "Coffee Gaggia" is not the same as this machine.
This machine has a robust build, and high quality parts. Its tank heats the water quickly, and to a proper temperature, and the pump is powerful enough to do the job properly. I would strongly recommend using filtered water, especially with a low mineral content, so that deposits do not build up in the tank.
My version has an all metal frothing wand, which does as good a job as the skills of the operator will allow for. The newer versions have a "turbo frother," and an optional milk frother that will take the guess work out of frothing and place foamed milk directly into the cup. I can't comment on these newer features, but perhaps they will allow a better job to be done by those with less experience.
The newer models are brushed stainless, while the original models had an appliance enamel finish. Since the old finish allowed water to penetrate under any scratches or imperfections in the finish, this was a particular problem near the portafilter holder and underneath the drip tray. The new version should retain its finish far longer, although the old one still does not show any wear in places that are visible with the machine assembled.
Minor differences are that the new machine has a more robust looking steam knob that was moved to the side, and the thermostat light, which indicated that the unit was heating, has been replaced with a "ready" light that is integrated into the coffee switch and signals the opposite.
In the time that I've had my machine, I've had only minor problems with it. My steam thermostat needed to be replaced once, and the light on my power switch stopped working. These were larger issues before the Internet made it easy to find parts, as these items are hard to find locally. The other problem is that if the unit is not used for extended periods, and the tank is allowed to dry out completely, and the water used was hard, then some parts are subject to clogging. The troubleshooting steps in the manual are not helpful for these sorts of problems. The machine can be disassembled for cleaning by somebody who is mechanically inclined, but unless you feel comfortable with appliance repair, you are better off avoiding the situation by using filtered water, and/or descaling regularly, especially before any long term storage.
The other "parts" issue is that the gasket for the filter basket should be considered a consumable part, and should be sold by every dealer as an accessory, rather than just by repair facilities. The machine really should have included an extra one since this is the only part that will definitely wear out with regular use. It might take a few years or longer, and is easy to replace, but it will wear out.
Overall, this is a well built machine that should last you many decades. Although it seemed expensive when I bought it, it has averaged out to about 6 cents a day to own it, which was well worth the price, and I'll probably get another few decades out of it.
If you have used cheaper espresso makers, you will appreciate the robustness and quality of this unit. Features such as the three way solenoid controlled valve might be transparent to the user, but the lack of them become clear when you use a cheaper machine. This one just keeps going and going.
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30 of 36 people found the following review helpful:
3.0 out of 5 stars
Great training machine...not for the long term. The Aluminum Boiler hidden issue., October 30, 2007
I've used this machine extensively for the last 12 months. In every aspect, I learned a lot about making that still elusive perfect espresso: the bean, the grinding, the water, the temperature, the cleaning, the back flushing, the descaling, you name it. The purchase of this machine started a very rewarding journey into the unknown. From thermodynamics through agricultural techniques, I've read a lot. But only recently I started a new stream of Googling when I researched how to make a more thorough maintenance of the machine. I'm a chemical engineer, so by training, I know that machines need more than cosmetic cleaning to keep working.
And here is when the boiler issue comes along. Among the key components in any espresso machine, the boiler has obviously a very high importance. It's here where a truly exceptional machine shows it's quality. From the steam "disponsable" ones using stainless steel to the almost coffee bar quality solid brass boiler machines, the difference is astounding in terms of temperature stability and durability. There are cheaper machines that use aluminum instead of brass in the boiler. Like the Gaggia Classic. And that I didn't know when I bought it. Aluminum you see, corrodes VERY fast. Even if it creates a self protecting layer of aluminum oxide when exposed to the elements, it DOES corrode and it DOES end it's life in much faster way than a brass boiler. Why? simply because brass doesn't corrode as fast, and if you need to descale or clean a brass boiler, you can be much more aggressive in what you use to do that cleaning.
So, my boiler is now showing significant amounts of corrosion. I used bottled water and cleaned the machine every week extensively, used recommended anti-scaling and detergent agents and followed every rule. But next year this machine is ready for a full boiler replacement. Unacceptable in my mind. Go for the Rancilio Silvia (brass boiler), because that's the one I'm buying soon. It's well worth the extra money.
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