Amazon.com: PNY 91004085 0.5-Inch LFH-59 to 2-VGA Cable: Electronics

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Item Weight: 4 ounces
Shipping Weight: 1 pounds (View shipping rates and policies)
Shipping: Currently, item can be shipped only within the U.S.
ASIN: B00023DRJ6
Item model number: 91004085

Average Customer Review: 1.0 out of 5 stars See all reviews (1 customer review)

Amazon.com Sales Rank: #72,196 in Electronics (See Bestsellers in Electronics)
Date first available at Amazon.com: September 13, 2007

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Product Description

PNY Technologies is a leading manufacturer and supplier of computer graphics boards, memory upgrade modules, Flash Memory and Flash peripherals. Giving customers the best product and service is PNY's constant goal.

Average Customer Rating

1.0 out of 5 stars (1 customer review)

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Most Helpful Customer Reviews

3 of 5 people found the following review helpful:

1.0 out of 5 stars PNY's Customer Service is non-existent., March 6, 2005

By	Carol (New York) - See all my reviews

I bought a flash drive pen product from PNY August 2004. It worked fine for a about 6 months then the drive fried and I lost everything on it. The pen portion had a 30 day warranty and the drive has a one year warranty. I checked out PNY's website, they sent me a RMA return form, label, etc... with instructions to send the "defective" part, and a copy of the invoice, so I sent them exactly what they asked for. They returned the item back to me stating that I hadn't sent the entire item[without contacting me even though I gave them 3 phone numbers]. I'd just sent the drive, not the pen portion [since that was a separate warranty item and they only stated to send the defective part]. So, I resent it and included the pen portion [postage twice now, return receipt as they recommend, of about $10]. I have now received an email stating they are sending it back "again" not stating why in the email, but that an explanation will be provided with the product return. No telephone numbers have been included in anything for me to talk to a live person. What a run around.

My advice is: Do NOT buy a PNY product unless you think it will make it through the warranty period and you won't ever need customer service. There are plenty of manufacturers with better product AND good customer service.