Most Helpful Customer Reviews
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165 of 175 people found the following review helpful:
4.0 out of 5 stars
Beware that Dyson too will get CLOGGED if not properly maintained, November 29, 2005
Dyson is a great product but it's certainly NOT perfect. The 'Never lose suction' tagline is a marketing ploy, since Dyson too will get clogged and lose suction if not properly maintained. All other vacuum machines will NOT lose suction either if the filter bags are replaced often enough.
Overall, however, its performance beats all other vacuums (including the over-hyped Oreck, which is simply a rip-off) hands-down.
- Every few months, the user must clean out the central cylinder of the very fine dust, or it will get clogged and lose suction. The way you do this is by removing the dust collector and then separate the core cylinder from the glass casing. Use another vacuum to suck dirt out of the little holes on the side of the cylinder. Also, if you look up the cylinder from the bottom, you'll see caked dust collected at the top of the cylinder. If you gently bang the cylinder (upright) on the floor, you'll be shocked how much fine dust (about two cups worth) will fall out of the cylinder. Use the other vacuum to suck them away. Also, take out the 'permanent' filter and wash them. They, too, get clogged with the very fine dust.
- The machine is very heavy and bulky, and it's quite a chore to transport it between floors. The hose extension is very awkward to use because the point of bending is near the tip. The high profile of the vacuum head makes it impossible to vacuum under the bed, couch, etc.
- The instruction manual is poorly written, and setting up and maintaining the machine takes a steep learning curve. Dyson should include a video instruction.
- I, too, and concerned about how much carpet fiber the Dyson is tearing off the carpet, which you can clearly see in the dust collector. However, you can also see the amount of coarse and fine dust it's picking up as well. One impressive feature of Dyson that lived up to the hype is that it will pick up much dust from carpet that was just cleaned by a regular vacuum machine.
- Dyson rarely goes on sale, but I bought mine at Sears, which had Dyson on sale last year for $379. Also, buy the regular Dyson and avoid the 'Animal', which is a rip-off. The rotating brush that comes with the 'Animal' is air powered and is too weak to work well on the stairs.
Summary: If you have a large house with a lot of carpeted areas, then Dyson is for you. You may also build some muscle by carrying this behemoth up and down the stairs. However, you may need another vacuum for the stairs and also for a quick clean up in the kitchen.
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77 of 81 people found the following review helpful:
5.0 out of 5 stars
Sucks rather than blows!! (I mean that in only the best possible way), July 19, 2005
What a Godsend. After four years of a Hoover Windtunnel that just seemed to go into shutdown after the first month of use, I had doubts that another bagless vacuum was the way to go. This, however, is not just another bagless vacuum - this is the Mercedes-Benz, the iPod, heck - the Shaquille O'Neal of all vacuums.
We have a small pet whose fur constitutes a large problem. A typical run through the house with the old Hoover would only get its bagless chamber about half-full (or half-empty, depending). The first run through with the Dyson and all its attachments picked up THREE canisters worth of pet fuzz and other dirt.
This vacuum is also set apart by cleaning attachments that WORK. Don't fully trust the Consumer Reports issue that everyone in the market for a vacuum seems to have read at some point which puts the Dyson around 10th - the Dyson's pickup on floors is beyond compare, its attachments are both functional and useful (the telescopic reach to ceilings being a major plus) not to mention powerful, and our carpets have never looked cleaner. Yes, it's expensive, but it's worth every chuffing penny. At $400+ this is still a much better buy than the latest $300 Hoover Windtunnel model.
Once again, the British have more than proven their worth to civilisation-with-an-s. The Dyson landing upon our shores may not be as heralded as the Beatles arrival at JFK, but it may well prove to be the next-best British import of all-time.
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42 of 43 people found the following review helpful:
5.0 out of 5 stars
Amazing! strong and powerful!, March 4, 2006
Time to be upfront, I researched a new vac for four weeks. My sister and I put in new carpet, paint , appliances and fantastic Persian rugs in our seven year old house. I am a dog trainer and have threes shelties as house pets, two cats, one meduim furred and live with a mother that refuses to take her gardening shoes off in the house.( I like to be barefoot)
I fully expect any vac that lives with me to be dead in three to four years. This is a given, and oh, my sister had asthma and allergies, I run a full house vac 2 to 3 times a week.( I do keep the shelties groomed and trimmed and the cats too.)
I love a clean house. My house never smells.
I bought the dyson at the local store, so I could return if it was not the right thing.
Its the same size and weight as my old sharp vac, (ignore the weight complaints, this is what a real vac weighs).
The suction is stunning, anyone with a vac over three years old should not be surprised at how much stuff is in the carpet.
What was scary was watching a brand new Hamadan 150 count Persian rug lifted in the jaws of this beast and shook. Like it was a cheap thin rug. scary.
I worked for two hours and now know how to work this incredible beast, like driving a real car for the first time.( In my life I have owned 7 vacs, including a rainbow).
Heavy area rugs must be vacumed backward, from the top to the bottom nearest you, push 6 inches, pull 12 inches. Heavy area rugs must be done very slowly!!!! ( forget cheap thin rugs, this machine will eat them).
Directions for the wand extension are poor, took me an hour to figqure out how to get the extension back on command.
I love the length of the wand, I hate doing stairs and floor board. I de furred my sisters room, base boards, under the bed and all the crannies. The wand made it easy as and fast to do.
The only potential breakable part I see is the canister bottom, and sides,and hinge, it feels a bit fragile. (don't knock the tools in the garbage with the dirt.)
So it was a good buy, I paid $428 at the local fred meyer. I love the bagless, Love the wand extension, love the cleaning power, ( will be carefull not to destroy the rugs).
wish I could fiqure out how the belt is changed, that should not be a service call.
***** three months later its going strong, the interior filters are a bit clogged, so i can vacumn the area rug most of the time. great buy*****
**** one year later, still running strong! sister broke the bottom off the canister yesterday, she is small and got impatient and banged it on the tall garbage can! replacement is $$$40 from dyson. now you know, don't bang the bottom! bottom roller is apin to take out and clean, which I need to do a lot, with all the fur. (two of the shelties lost alot of fur this year) many compliments from my clients about how nice my house is, and " it never smells like dog or cat" now WHEN WILL DYSON MAKE A CARPET SCRUBBER?
the best life advice I got in my twenties was " BUY Good vacumns, and replace them when they break."
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