Most Helpful Customer Reviews
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277 of 289 people found the following review helpful:
4.0 out of 5 stars
Beautifully designed, but missing important elements, October 19, 2005
From a interface and asthetic point of view, the machine is flawless. It's beautiful and solid, and has many nice touches like an integral storage bin and swiveling steam wand. Having said that, it's missing a few things on the INSIDE that you'd expect from a $400 machine:
For one, it uses a thermoblock. This results in a pressure drop and uneven heating compared to a boiler, which is why there is the need for the double-wall crema system. (I'm referring here to pump machines with boilers, not the cheap steam machines.) This is why you'll find that after brewing you have a soupy sludge instead of the hard dry puck considered an indicator of proper espresso brewing.
Second, the filters and group head aren't made of brass (which is more temperature stable) like you'll see in machines of similar price.
Personally, I'm not sure I have a sophisticated enough palette to discern a difference between espresso from this and a machine with better parts. But given that you're considering spending $400 on an espresso machine, I assume you might be a purist and somebody who cares about getting the best for your money. I also feel the need to offset some of the other breathless reviews by people who clearly haven't bothered to do even a minimal amount of research on espresso machines.
Despite the above, the machine produces very good espresso, as far as I can tell, and it IS beautiful. My guess is that it overcomes some of its component shortcomings with nice engineering (such as the auto-purge feature to avoid scalding the grounds). However, you have to wonder if you're really getting your money's worth where it counts, when there are machines out there at half the price with better internal components and plumbing. You should be able to find machines with more stable temperature and higher effective pressure for much less money if you're willing to go for substance over looks.
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98 of 99 people found the following review helpful:
4.0 out of 5 stars
The Best Expresso Maker for the Price, January 22, 2008
The Breville 800 ESXL is turning out to be one of the best buys I have ever madeBreville 800ESXL Commercial 15-Bar Triple-Priming Die-Cast Espresso Machine.
I had a Gaggia that produced great espresso when I first got it, but recently, it stopped creating any crema whatsoever. Water leaked from the steamer wand and the expresso head. It was time for a replacement.
I studied and studied and studied all the expresso makers and I knew I did not want to spend over $500 for a good pot. My goal was to find a great pot for under that amount. I read every review there is on the internet concerning the Breville 800 ESXL. People love it or hate it but if you read carefully, you may find as I did, that many of those who hate it, did not follow the directions as prescribed by Breville. They treated it like their old pot, however, the Breville 800 is a wonderful pot if used according to the instructions put out by Breville. And dare I say, that some of the others who did not like the pot sounded like coffee snobs who want perfection and had no right buying this machine and judging by standards that only a much more expensive machine could match.
If you want a truly outstanding expresso or cappuccino, the Breville 800 will do it for you, as long as you live up to your part of the bargain. The first thing you need are really good beans and fresh filtered water. Next is to really learn how to make expresso. You need to find the right grind and then stick with it. I have a Capresso Burr Grinder that works great for only $85. You need to learn the right amount of pressure to tamp the coffee (also, it does not hurt purchase a good metal tamp- the one they give you is only okay). You should get a thermometer to make sure your frothed milk is between 140 - 160 degrees and then learn how to froth milk. The cups should be warm and you will have some great coffee.
you may not get great coffee the first time out--- and maybe not the second, but the more you do it, critique what you did, and make adjustments, you will find that the difference between and excellent cup and a good cup has more to do with you than the machine. This is a hands-on machine (which I love about it). Like a cook using fresh ingredients, the results often lie in the art of the cook. It is the same with this machine. If you just want to turn it on and get a great cup of espresso, it may happen sometimes, but not always. It is up to you to make your shot the best. There is a learning curve to be sure, but the end result is fantastic - and for a great price. I was making great shot after great shot in about three days.
I was scared to death about my filters clogging as others have said, but I have found that the best thing you can do is to clean after every shot. it is not a big job to wipe down the nozzle, rinse out the pots and filters, and take the little tool they give you to keep the filters open and poke the hole once to keep it open for the next time. Takes all of a minute- maybe less. The result, great expresso, perfect crema, great frothed milk (once you acquire the knack of rothing), and a beautiful, sturdy machine that should last a long time with the kind of care I ask you to give it.
Some have complained about the temperature of the coffee. I too thought it was not hot enough the first few times I made the espresso, and then I read the manual. When you do what the manual says, the coffee is plenty hot --too hot actually. As for the time it takes to steam the milk, no longer than my Gaggia with a lot less mess. And about the "sloppy mess in the portafilter" and no dry puck ---- well, I would like a dry puck too, but the paper from Breville in the box tells you that the technology they use to get the coffee hot and with perfect crema will not give you the traditional dry puck. Expect it to be watery in the portafilter. just rinse it out when done and you are in business. I accept that and as a result I get great coffee. My machine is not a Rencilio, nor a Gaggia. It is a Breville and it does not have the dry puck--- but it does have great espresso that can be made within a minute or two of turning on the machine. And clean up takes less time than it did to heat up (under a minute).
It has a large well for water which is easy to fill, from the front and the back. it is very very easy to clean. It is sturdy and it looks great. There are so many cool things built in --- obviously thought went into the design. Some complain about it being loud. I have never met an espresso maker that is not loud. Oh yes, I saw one once but that machine cost $2,000 and was fully automatic. There was no joy in making an expresso with that---- no art to it. The machine does it all.
Now, for the weaknesses. I already told you to get another tamp. The one they give is not the greatest. Also, it has the very cool feature where it purges itself after each shot or steaming allowing the built up steam to flow to the overflow reservoir. (Actually this is a positive feature) but on the negative side it uses more water, but no big deal unless you are paying for bottled water. With my Gaggia, I was always afraid it was going to blow up on me. This steam pressure release is very cool and well thought out.
Needless to say, I am very happy with this machine. As you may be able to see, I am the kind of person who looks at what I have done and tries to make the next one better. For me, this machine does not disappoint.
Hopefully, this review has helped.
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107 of 114 people found the following review helpful:
2.0 out of 5 stars
Hard-to-find filters clog easily, October 21, 2006
This machine is indeed beautiful, and I find the espresso very good indeed. The problem is that if your coffee is ground too fine, even once, the filter clogs. Due to the design of the crema filter, there is an inaccessible "interior" between the coffee-side filter holes and the bottom-side single exit hole. If this gets too clogged, there is really nothing to do except get a new filter, as the clog is not reachable with any tool.
This wouldn't be too bad if you could actually GET filter baskets when you need them. The only online company that carried them seems to be out of business now. And without a filter basket, this is just so much pretty scupture.
UPDATE: You can get the filters from Breville USA, for a price. You can also use a backflush detergent (like JoeGlo) to clear them, although it's a bit time-consuming and messy.
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