Most Helpful Customer Reviews
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62 of 66 people found the following review helpful:
4.0 out of 5 stars
TV: 4 stars; Amazon: 0, March 9, 2006
So, the price was great; much cheaper than the local brick and mortar electronic stores at the time I was originally making the purchase.. TV is wonderful. Seeing this TV side by side the Samsung DLP's in the stores convinced me I made the better choice. The picture is fantastic, great features. I only wish it had PIP, but I'll survive. I work from home, and I also have set up my laptop to use the TV as a monitor... It is working out really well..
Now to Amazon, and some of the chaos I endured in taking shipment... Please don't make the same mistakes I made; this experience tainted my view of Amazon, and below I note some things that may prevent you from going through the same hell..
The delivery guys showed up on time on delivery day.. Upon climbing out of the truck, I was handed the paperwork and was asked to sign before they even pulled it out of the truck (<--Mistake 1). After the TV was brought up into my apartment, the delivery guys left. I immediately opened the TV to find it completely destroyed. I stopped the driver before he left, and told him to take the TV back; he told me to call Amazon and he'd pickup the TV when he came to deliver me a new one, which Amazon would replace; they then drove off (<--Mistake 2). Upon calling Amazon, I was ultimately told that the TV is mine if I signed for it and if I didn't get it back on the delivery truck for return, because there is a 'no-return' policy on large merchandise, which I understood. Regardless, AMAZON HAD NO INTEREST IN HELPING ME, THE CONSUMER, OUT. Reading through the shipping and no-return policy; I noted that the shipper was supposed to unpack the TV, let me inspect it, and then remove the packing material. Since they did none of the above, and noted this to Amazon, I felt as if they should have supported me. Instead, they took in my report, threw it to a team who never cared to personally call me, and then wrote me an email saying the case was closed, because they had information stating that I asked for the shippers to NOT unpack the TV. Which was a lie. Nobody from Amazon was willing to negotiate the issue in my behalf with the shipping company. There is no direct number to call Amazon, they call you from an 'unknown' number so you can't call back. Amazon ran away from me.
I made a last ditch effort to call the shipping company, Eagle, who was EXTREMELY polite, understanding, and they negotiated with Amazon the pickup and replacement of my TV. Now THAT is a classy and moral corporation; only if those guys would go into business selling the products :D. After they accepted the blame, Amazon came through with an email apoloziging for the inconveniences I was caused, for simply not believing me. In the end, one month after ordering the TV, I finally took shipment of a working set, which was properly delivered. Take note, prices at the local stores in this timeframe dropped to a level where I could have bought it locally for only a few dollars more, with the security of a return policy, and someone you can interact with if the transaction doesn't go smoothly.
Seriously, would you think I'm ordering anything ever again from such a fair-weathered company? May I suggest you think twice as well?
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30 of 30 people found the following review helpful:
5.0 out of 5 stars
Great TV To Complete Your Home Theater, November 15, 2005
I had spent some time researching what kind of TV it was I wanted to blow my money on. You can't just buy any old TV anymore, you need to research so you can best suit your own needs. I personally watch a lot of DVD's and play a lot of video games. So, I needed something that was going to handle games well, and most of all make DVD's look stunning!
The television's design is sleek and stunning. It only weights about 60-65 pounds so you can move it yourself with ease.
The display is very bright and vibrant. The TV when you recieve it, has its settings set to contrast and other settings that would make the TV look absolutely magnificent for store displays but will in the long run burn out your bulb faster, and fortunately, those settings aren't the true correct settings you want anyway. Set the 'vibrant' picture settings to 'standard', you may want to add your tint a few notches over to the right a little bit to get a more true red color, reduce your color a little bit, but in the end it's all just minor adjustments you are going to need to make.
If you watch a lot of DVD's like I do, if you sit far back enough, they look magnificent watching them with progressive scan and component cables. But if you sit a little closer than you're supposed to like I do, you'll notice all the imperfections that you would see due to the fact that DVD's are not as high in definition as a high definition TV, because DVD's were made to look perfect on standard TV's. You could see some boxes in some high movement, artifacts here and there, but this TV offers numerous ways to adjust the picture to your liking. There's DVD players now that 'upconvert' with technology a DVD that's got a 480i resolution, to 720p by adding lines and throwing out some of the noise on a DVD. But with this TV it's not necessary with the 'Digital Reality Creation' feature (DRC). This helps to upconvert the image to be somewhat closer to HD standards, by adding 4x the lines (twice as many horizontally and then twice as many vertically). This isn't going to give you a high definition image mind you, but you can use this function to adjust the clarity and 'reality' of the image to smooth out imperfections and artifacts that are created by a lot of movement. There's even a function on the TV that lets you adjust just how much 'noise' you want filtered from a picture.
Now, all this could be a pain if you were to have to continually make these kinds of adjustments between different inputs on your set and your digital/HD cable, but this TV will save your presets for each input. It may take you some time to get the best possible picture that you want from each component, but the time is worth it because you only need to do it once for each function and it saves them forever.
Great set for a great price. Worth the cash.
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46 of 49 people found the following review helpful:
5.0 out of 5 stars
My first HDTV and I love it., September 1, 2005
I had considered the Samsung 4667 46" DLP HDTV and was all set to buy it when the Sony 42A10 showed up. I was at the store and I had a chance to compare the picture quality of both. I am one of the population who is susceptible to the rainbow effect of DLP's as I found out when looking at the Samsung. The 42A10 is part of the newest generation of LCD rear projection tv's from Sony and the picture quality shows it...the colors are bright and crisp. The improvement in picture quality is noticeable in comparison even to last year's Sony models. I bought the Sin City DVD specifically to flex the 42A10's muscles with my progressive scan dvd player...I was not disappointed and my friend who borrowed the dvd to play in his Sony 50A10 concurred with such adjectives as 'amazing.'
The only downside is sometimes during rapid image movement there is noticeable pixelation (artifacts) but I am confident this is due to the Adelphia HDTV Motorola set top cable box which is something I am stuck with rather than chosen. I also wish there were 2 HDMI i/o slots (having only 1 slot is not unique just to the Sony models) instead of one as I am using the sole port for an HDMI-to-DVI cable to my HD cablebox which prevents me from using an HDMI-to-HDMI tv to dvd player connection. LG will supposedly be introducing 2 HDMI slots in their next gen models and LG uses a newer generation of Texas Instruments' DLP technology over Samsung from what I have learned. Stay with HDMI or component cables...the composite, s-video and coaxial cables result in a noticeable reduction in picture quality. On a separate note, the footlong remote control not only looks ungainly but is really useless for cable viewing unless you use the CableCard technology...probably a sly way of convincing people to pay $300 for the glitzy bells and whistles Sony universal remote.
Regardless, in my visit to the store to do some direct in-person comparisons I could honestly not find a brighter clearer picture among rear projection HDTV's than the new Sony's. The Sony's are second only to true LCD and Plasma tv's which have their price and screen burn-in issues but the quality of the Sony's have closed the gap.
I haven't watched so much PBS (which is broadcast separately in a 24hr HD channel) since my childhood watching Sesame Street. I have a hard time going back to watch regular digital cable channels because now they just look like garbage especially in the normal 4:3 aspect ratio. I love my tv...when driving home from work, I wonder what's going to be on for me to gaze at while I kick my heels up...when was the last time you felt that on your way home from a long day at work? Get a Sony LCD rear projection and find out what you're missing in HDTV.
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