Most Helpful Customer Reviews
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223 of 231 people found the following review helpful:
5.0 out of 5 stars
Very pleased with this unit, December 28, 2005
I have been using a Palm m515 for the past several years and was waiting for the right moment to upgrade. I purchased the TX with some reservations because Palm has had quality issues, and I wanted to avoid the aggravation I initially had with my m515. I have owned my TX for about a month and have no complaints so far.
In reading my review and other reviews, keep in mind that each person buys this unit with different expectations and uses, and what matters to one person may be irrelevant to another. With that perspective in mind, let me go over the features that I like.
The TX has a nice feel and appearance;the stylus is nicely weighted and fits snugly in the slot. The color screen is vivid and beautiful to look at. I read literally dozens of e-books each year, so screen resolution and brightness are important to me. The TX excels. Even when the brightness is dimmed to the lowest setting, which I sometimes do when reading in bed at night, reading is very easy.
Wi-Fi access is effortless. I took it on vacation and had no trouble using the wireless network at the resort where I was staying. The same is true when I use it at home. I purchased the Handmark Pocket Express software, which comes as a trial version, which I find a very convenient way to keep up with the news, sports, stocks, weather etc. when traveling. Even in my own house I use it since it is often easier to reach for my Palm TX rather than my laptop or go to my desktop. I have also ordered a cable from SupplyNet to connect my TX to my cell phone(I don't have a bluetooth phone) when wireless is not available.
I own an ipod mini, and found that trying to use the TX as an mp3 player was not worth the bother compared to the ease of use with my ipod. There is a reason that Apple dominates the mp3 player field.
Downloading photos is easy, but they don't look as bright and sharp as I would have liked, though the quality is still acceptable.
As other users have pointed out, the power button is too recessed and can be a bit of a nuisance to use. I seldom bother with it anyhow and use a free program called Off-It to turn the TX off, and one of the buttons at the bottom to turn it on.
When I upgraded from my m515, I did run into some compatibility problems, but this is no different than buying a new computer(and the TX is indeed a computer) and trying to download programs that are several years old. For programs that did not wind up on the TX after I synced, I simply beamed them from my m515 to the TX; some worked and some did not. I also had to beam my contact database and datebook database because for some reason they did not hotsync. I strongly recommend a free program called FileZ that enables you to manage your files, and beam databases. If you are upgrading from an older handheld, make sure that you have it installed in case you run into a problem, as I did, during the hotsync process.
Graffiti 2 is a bit different than the original Graffiti, but not a big deal to learn. If this is your first Palm, Graffiti 2 is so much easier to learn.
The TX comes with VersaMail, which unfortunately does not retrieve Hotmail. But it does retrieve email from most major internet providers, so when I travel I just use one of my other accounts. You do need a bit of technical knowledge to configure your mail settings, but once that is done, sending and retrieving messages is effortless so long as you don't need to send or view attachments, which always has certain problems.
I strongly recommend purchasing an SD card and a well known program called BackupBuddy, which will enable you to schedule daily automatic backups to the SD card(the TX does not need to be left on to do this--my backups are at 4am each day). When I had my m515, more than once when I was on vacation and not able to hotsync, I had the unit crash and lose all the data, which I then restored from the backup on my SD card.
I use Datebook 5 instead of the built in calendar, and find that the version for the operating system on the TX has some nice extra features that I did not have when I used my m515.
For my purposes the TX is perfect, and so far has worked without any problems. You really have to decide what you are looking for in a handheld before making your purchase decision. That way you won't be disappointed.
Update January 1, 2009: After three years and a new motherboard, my Palm TX needed a new LCD display. Rather than spending any more money for repairs or buying a new unit, I instead decided to purchase an iTouch 16 GB second generation. I have written an extensive review showing how the iTouch can be used as a pda in place of a Palm TX.
Update November 1, 2009: I have had a great experience using my iPod Touch as a PDA in place of my Palm TX. Unless there are specific applications that you need (such as medical applications) and which exist only for the Palm TX, I would definitely NOT buy a Palm TX as a PDA, especially since the price has increased dramatically even though no improvements have been made to the OS. The iPod Touch is just a superior product in so many ways.
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471 of 495 people found the following review helpful:
4.0 out of 5 stars
Some quirks, but really good in the end, October 19, 2005
Without being aware of its recent unveiling, I just bought a Palm T/X at Fry's, October 15th, 2005. I was looking for a PDA with WiFi to replace my nice and useful but somehow limited Tungsten E. I've been using it for just a few days, so I'm not ready to give it a full 5 stars rating just yet...
First of all, WiFi works really fine and the Blazer browser is perfect. So I'm happy with that. Bluetooth I haven't try yet, and probably won't for a while since I have nothing with it at home or at the office.
Second, the form-factor is great. Having a "retractable" Graffiti area is really good, since it leaves room for photos or graphs that need better room that the one offered by the previous Palms.
Other things to comment: good applications, including a nicer Media Player (Pocket Tunes for music). Sound with headphones is good too, although it cannot be compared with my iPod Nano! Even the included Solitaire is nice. Battery is quite good, long lasting and charges fast through the USB cable, even from my old ThinkPad A21 at home.
And now, for the problems: many apps don't work, thanks to the great improvement, Flash Memory. The new memory model is not necessarily compatible with many shareware and freeware around, and looks like the SD cards have to be reformatted to work correctly (at least, my old SD from the Tungsten E doesn't work right). Many apps do install, but give problems like hanging the PDA, requiring a soft reset; annoying but not actually harmful. A few old apps, like Cesium (great clock/timer/stopwatch) and the classic masterpiece SF Cave work allright.
As for now, I will use for a couple of weeks before having a definite opinion. But the price is great (299, just like my first Pilot 500 a zillion years ago!). One day or the other someone will produce a software add-on to turn it into a USB drive, something more or less obvious with just 100 megs of internal memory.
My only complaint so far: it came with a fancy clock app, that shown the world and the areas at night and with daylight, but it simply disappeared after I sync it with my old data, going back to the useful but not as nice World Clock. Natively, it comes in many languages, so I can use it in Spanish (translation fine although it has some typos). I do recommend it over the more "home-oriented" Palms like the new Zire. Maybe I'll come in a while to change the rating. And if someone at Palm does read this, please tell me how to bring the nice Clock back!
Final update, after almost a year of use: My final opinion is that four stars are just right. Why? Well, the old two complaints, not big but anyway relevant: slow turn ons and bad media playing. And the fact that it doesn't really work with a Mac.
It does takes its time to turn on. I don't know why. When using the nifty center button just to see what time it is, the time it takes to show the clock is long enough to almost make impossible to see the hour!
And regarding media playing: I agree with some of the reviewers, the included software is not good enough. I disliked the realone player that came with my Tungsten E, and the Kinoma encoder took ages to compress and re-encode content, but at least they didn't force you to use Microsoft Media Player. This one does. Now I'm using TCPMP although it can be cumbersome to convert video; music playing is fine but better to get a real music player, cause playback quality is second-rate.
And the fact that syncing with a Mac is a complicated and uncomplete affair, unless you're willing to buy a $30 software like Missing Link, and add other stuff for AvantGo. Palm software for Mac is just adequate if you're using a Palm Pilot! I'm a recent switcher and I miss the ease and transparent syncing with Windows (actually, the only thing I miss about Windows).
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89 of 91 people found the following review helpful:
5.0 out of 5 stars
FABULOUS!!, October 6, 2006
This is, quite simply, the best gadget I have ever owned, and a miracle of technology. Who needs a laptop, an ipod, and a PSP when you can do it all with one device??
NOW WAIT - Before you think I'm just advertising for Palm or something, let me tell you this: After I bought the thing, I got so frustrated I almost returned it. Strange things would happen: programs would be corrupted, icons would disappear, and it would constantly go into an infinite reset loop, which is a common complaint around here. After checking with Palm, and searching around, the consensus seemed to be that it was a software conflict (Unlike most older Palms, the TX uses non-volatile memory, so info is not lost if the unit loses all power. But the creates conflicts with some older software). But I didn't think it could be a software conflict, because the problems happened even when I wasn't using any software.
Finally, I found a website that saved my sanity. It has a list of software which conflicts with the TX (something Palm should have put out). Previously, I put the link in my review, but Amazon erased it. I guess I'm not allowed to put hyperlinks here. Anyway, do a web search, it is worth it. In my case, it turned out the problem was my AOL palm software. Incredibly, AOL worked fine but was causing conflicts with everything else, even when I wasn't using it! I deleted the AOL and everything has been just fine ever since!
Some comparisons:
I am currently in Iraq and wanted a portable device to keep me entertained. I almost bought a PSP, but I'm glad I didn't. Yes, the TX costs $100 more, but it is still cheaper in the long run because many great games for the Palm are free, and even the ones you pay for don't cost as much as PSP games. Some of my friends who got PSPs are jealous of my TX, since it is far more versatile, smaller, batteries last just as long, I can wirelessly surf the web, and it also has a bright beautiful screen. But unlike a gaming unit, I can also do office work on it.
I also considered the Lifedrive, but it is more bulky than the TX. Plus, with 4gb and higher SD cards now becoming available, the extra memory on the Lifedrive is not quite so much of an advantage anymore. The only real thing the Lifedrive has over the TX is the voice recorder, something I had no use for myself.
Some essential software that's free:
TCPMP (The core pocket media player) will play movies much better than the Media player included with the bundled software. To use it, you will need software to convert your DVDs. If you google, you will find dozens out there, but VEMode is the best of the free ones. If you pay a little, you will find ones that are better at copying encrypted DVDs, and some other tasks.
Blackborder by Canuck - This simply puts a 2 pixel black border around the screen (as opposed to the default white border). Suprisingly, this small change greatly improves the look of the screen and makes the colors stand out better.
FileZ - A file management program, that works like windows explorer. It is much better at managing files than the file manager built into the Palm. Its absolutely necessary for seeing everything on your memory card.
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