Most Helpful Customer Reviews
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14 of 14 people found the following review helpful:
5.0 out of 5 stars
Awesome but you need to hack for Skype support, August 10, 2007
I am so impressed with the quality of each of the components in this desktop. The mouse is really top notch: precise and very comfortable in the hand. The keyboard has smooth buttons and is a pleasure to type on. The speakerphone itself is heavy and high quality. My one big gripe with this system was that it came with AIM and Yahoo messenger support only, and I am a Skype user. Most of the buttons for managing phone calls (initiate a call, end a call, online status, dial) were just not available to use with Skype, you can only launch Skype, but then you have to do everything else on screen with the mouse, which kind of defeats the whole reason why I invested in this desktop.
For whatever licensing reasons, these sets are only sold in Europe with Skype support. The good news is that there is an EASY hack to get native Skype support with this desktop system in the USA, and the solution is as follows (thanks to mstarmetro.net):
1. Make sure to go to the logitech site and download the latest release of the setpoint drivers for the desktop ending in "*br.exe" (Use the UK site to get a European download)
2. Run regedit (Program Files / Run... / Regedit ) then find / create a dword called VOIP in HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\SetPoint
3. Set it to 1 and re-install SetPoint BR and Skype support will be included.
I LOVE this set now that it works seamlessly with Skype.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars
Buggy drivers cause crackling sound and mouse problem, May 23, 2007
[UPDATE: The crackling sounds and mouse problems went away when I installed the Skype hack.]
I was really excited to get this new keyboard and mouse, as my old Logitech combo had croaked. Unfortunately, as soon as I installed the Setpoint 3.1 software, I got a crackling background sound added to whatever I was listening to through my main speakers. I uninstalled all the Logitech software (including Mouseware), downloaded and installed the latest Setpoint version 3.3. Same problem. Also, both Setpoint installations caused another problem: the window you are working in loses "focus" every few seconds (the title bar dims and it becomes an inactive window, requiring you to reclick within the window to bring the focus back.) The only good thing I can say is that all the basic functions (no arrow keys, no number pad, no special function buttons) of both the keyboard and mouse work even with all the Setpoint tripe removed, so my computer is not completely unusable as I wait for Logitech to fix this. At a minimum I would wait until Logitech releases v.4.0 before buying this.
One last thing: the speakerphone is bass heavy and treble shy, so it sounds a bit muddy.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars
Love & Hate Relationship, April 4, 2009
As another reviewer here, Xante "daffyd," put it, this is both a great and terrible keyboard set at the same time. I still give it 4 stars because I can deal with the quirks and don't see any other option out there that suits my needs as well. I actually bought 3 of these and have been using the item now for ~2 years-but got them over a period of time. Price on average was under thirty bucks after MIR, I think that all came from a retailer that doesn't exist anymore! RIP CC! The speakerphone works great with skype (I've been configuring it manually and not using the keyboard initiate call/hang up buttons) and call quality using it over gtalk and yahoo chat is great. The software sux ballz and the AEC Echo cancellation options mysteriously disappear many times after the installation, or don't install at all (very frustrating). Sometimes the audio setup wizard isn't installed properly and there's no way to adjust audio settings. The software often times give error messages saying it needs to shut down, and yes it does mess with sound settings sometimes and causes conflicts (I suspect) with Realtek, SRS Soundlabs and Windows proprietary sound control software. I am running the latest version 4.60.122. Not good. I have used both 32- and 64-bit versions of setpoint and both have the same issues. Logitech Setpoint should mind its own business and not flick switches where it doesn't belong. No need to go making the speakerphone default, the individual programs will take care of all that-thank you.
I actually use a different Logitech wireless keyboard and optical mouse combo with the Easycall speakerphone/receiver. The original keyboard and mouse were overall fine. A negative was no scroll wheel on the keyboard, that I really miss and is the main reason I'm using a different one now. Battery life is normal, mouse runs through 2 AA rechargeable every 2-3 months. Keyboard once or twice a year. The really only positive point of Setpoint software is you can connect non-original devices as long as they are recognized by the receiver.
For me, the hands-free speakerphone communicating clearly and reliably for online meetings and communication is key. I find all the individual messenger software progs to be a bit buggy still and audio, in general, leaves a little to be desired. Just installed the latest skype 4.0 and it's definitely an improvement over the previous version.
Anyway, if you can still find these and you want a great speakerphone & wireless keyboard combo, this was a real winner for me. I'll deal with the issues until something better comes along!
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