Most Helpful Customer Reviews
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44 of 49 people found the following review helpful:
4.0 out of 5 stars
Best for when you need two VOIP lines, August 18, 2008
Are you ready to jump into the exciting world of VOIP? Freedom and cost savings are there to be had, but be aware that this market is still in a developing stage, and if you are not a techie, you are strongly advised to not buy a product like this and simply sign up with a VOIP provider who will include the equipment as part of the package. This will insure you have the best support in case anything goes wrong.
If you're still reading, you should be nevertheless aware that the configuration screens for these type of devices are obscure and take a bit of a learning curve. There is a full manual in searchable PDF which you will likely need to refer to, but when you do, it is very good.
Now, after all that, if you need a dual line or dual channel VOIP ATA (analog telephone adapter), let me heartily state that this is your product. I own one and love it, and have read many reports from other satisfied users. What is a channel? Well in the wonderful world of VOIP, a channel is an active call. Many providers, when you pay for an incoming phone number (aka DID, or Direct Inward Dialing number), give you two or more channels. What does this mean? If you have two phones hooked up to this unit, but are only paying for one DID, if you are on one line, the other will automatically ring if someone calls you. Conversely, if someone is actively calling on one channel, you can pick up the line on the other channel and make a call. I have not yet personally tried this but I have been assured that such things are possible.
Your VOIP provider should be able to help you get it configured correctly. Linksys (they bought out Sipura, who is the de-facto standard for VOIP ATA's) is very well supported by most VOIP providers.
Note: if you only need one VOIP line and channel, I would recommend the Linksys 3102 instead. That model allows you to register to more than one VOIP gateway at a time, which allows you to configure your dial plan for the cheapest provider to whatever countries you call to most.
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27 of 30 people found the following review helpful:
4.0 out of 5 stars
Pretty good device - ignore the 1 star reviews, January 13, 2009
You need to know what you're doing to really get the most out of this device, but really, this device works fine. I own several of them and use them for my business and home.
To get it to work, you need to sign up for a SIP account with a VOIP provider, like Voip.ms, Voicepulse, Vitelity, or Callcentric.
I suggest updating the firmware as soon as you receive it, as there are frequent useful firmware updates.
To respond to some of the one star reviews:
Of course the device doesn't work with Vonage, it's not supposed to! Vonage doesn't use SIP!
Of course the device died when you plugged the wrong power adapter into it - it fried the circuit board. You could make that same comment about hundreds of devices.
UPDATE: While I still think this device is good, I now recommend purchasing a Linksys SPA-2102 instead, due to a new firmware update from Linksys. It's worth the extra $[...] or $[...] bucks for the ability to tweak DTMF detection.
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13 of 13 people found the following review helpful:
5.0 out of 5 stars
It works!, April 7, 2008
The adapter needs to be connected to a VoIP phone service and high speed internet in order to work. I have the phone service through my home based business and it works fine. What's great about the adapter is that it's portable. I can take it anywhere in the world and plug it into a a high speed internet router or modem, plug my phone into it, and it will ring when someone calls my home number. What's even better is that I don't pay an arm and a leg for the service. This adapter is indeed the wave of the future.
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