Panasonic KX-TS4200B 4-Line Integrated Phone System expandable up to 16 stations with Call Waiting, Caller ID and Speakerphone

Other products by Panasonic

Product Details

• Product Dimensions: 9 x 10 x 5 inches ; 5 pounds
• Shipping Weight: 4 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000LBXAKA
• Item model number: KX-TS4200B
• Average Customer Review: 3.1 out of 5 stars  See all reviews (9 customer reviews)
• Amazon.com Sales Rank

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  Electronics > Office Electronics > Telephones & Accessories > Corded Telephones > Multiline Corded Phones

• Date first available at Amazon.com: June 6, 2008

Product Description

Product Description

Panasonic KX-TS4200B 4-Line Integrated Phone System expandable up to 16 stations with Call Waiting, Caller ID and Speakerphone

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

4.0 out of 5 stars Dependable Phones, January 2, 2008

By	Tony Scanlan "tony7841" (USA) - See all my reviews

We have five of these phones in our office and all work very well. We switched back to copper lines after a disasterous venture into VOIP phones. We ordered the Panasonic phones as replacements.

They do have a slight lag time between picking up the handset and dialing the numbers as the reviewer below points out - but it's a making a mountain out of a molehill.

We even have an on hold music/message system connected to our Panasonic phones which works very well. I would have preferred to just plug in a radio or CD player but for the price of the phones I cannot really complain too much.

The phones are not absolutely perfect but they are very easy to use and suit our small office perfectly.

9 of 10 people found the following review helpful:

1.0 out of 5 stars Keypad has Annoying Delayed Response to Key Presses, August 24, 2007

By	Charles Rower (Boston, MA) - See all my reviews

Panasonic has a design flaw in this unit, which is unfortunate, as it is the best looking 4-line corded phone on the market and is otherwise an excellent phone. The problem is that once the hook is released (or you switch from from one line to another) when you then immediately get a dial tone, it takes approximately an additional 1.5 seconds for an audible tone to be heard from any number keys you press. You an easily press anywhere from 4 to 6 keys during this lag period, during which time you hear nothing. Then it catches up and starts dialing, although still at a slower rate than which you originally pressed the keys. Our our four lines, on the first three we kept our original, trusty FIOS lines, and on the 4th line we put a VOIP line. Same problem all lines. We had another jack where we had plugged in a new Panasonic 2-line phone (KG-TX6700) and the phone worked normally to key presses. We plugged the 4200B into the same jack, but the same delay as before occurred. We bought a second 4200B - same problem. We believe the problem probably exists on the 4100 and 4300 phones as well.

We went out a then bought our less preferred AT&T 4-line phone (Model 974) and it worked like a charm. The Panasonic problem exists on at least two types of phone networks - Verizon's FIOS (fiber optic) phone lines, as well as on Verizon's VOIP service trademarked as Verizon Voicewing. I am not sure if the problem exists on the old copper line networks, but if you try this phone, be sure to test it.

The other thing to test is how you use this phone. If you typically pick up the phone and don't dial until the phone is at your ear (i.e. as opposed to dialing immediately with the speaker phone), then you might not see this as a problem, as it takes about 1.5 seconds to get the phone off the hook and up to your ear, and by that time, the dial tones will respond immediately. However, even then, if you switch back and forth quickly between lines to get a quick dial tone - then you will have the problem.

Otherwise, great phone, but re the above - buyer beware.

4 of 4 people found the following review helpful:

3.0 out of 5 stars Nice phone, but has problems, November 15, 2007

By	S. Taylor "Distressed Real Estate? www.ibuyev... (Richmond, VA) - See all my reviews (REAL NAME)

I just got the phone a couple days ago, and it's a nice looking phone with pretty easy to use features. The handset is solid and the keypad is comfortable. I like the lighted buttons in particular. The caller ID actually works unlike my last Panasonic phone that only stored the missed calls and didn't display the number after I picked up. The display is easy to read and using the 4 lines is very easy and intuitive.

Unfortunately I think I may have to return the unit. The problem the other reviewer mentioned about the delay in dialing is indeed irritating, but not a deal killer for me. The problem I have is that the Panasonic KX-TCA60 headset I had worked fine for my other panasonic phone, but the mic didn't work on this one. Tech Support pointed out that it's not on the list of compatible headsets for this phone. So I bought another headset that is listed as compatible. (both have standard 2.5mm jacks and are both Panasonic brand) The new headset works, but only with a mid level hissing whistle sound whenever in use. I tested the new headset on another phone and there was no problem.

I work on the phone all day and need to type and move quickly on 3 computer screens all at once. I HAVE to use a headset. And I don't want to go crazy with a hiss in my ear all day.

Also, using the speakerphone didn't work all that well. We had to sit close to it and talk into it for the caller to hear us.

The last thing I'll try before sending it back is to put a backup battery in it. The display constantly shows "Low Batt" since there was no 9 volt included and I haven't gotten one yet. Maybe, something in the circuit needs that battery even when plugged in to work properly. Yet another little irritation.