Most Helpful Customer Reviews
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7 of 7 people found the following review helpful:
4.0 out of 5 stars
Requires 2 USB ports, April 16, 2007
I am generally satisfied with this drive - it seems to function as advertised. However, at least on my 17" G4 Powerbook, the bus does not provide enough power from one USB port, so there is a second USB cable that you must plug into your other USB port. Not exactly ideal to have all my USB ports used up by one drive, but that's my only complaint (this is the first bus-powered drive I have purchased, so I don't know if this is standard or not).
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6 of 6 people found the following review helpful:
5.0 out of 5 stars
Big, but small..., July 1, 2007
I recently purchased this external HDD, and I've been nothing but pleased with it (execpt for one or two things, more on that in a bit). It's small, light weight, and has tons of storage. It's as great as an HDD can get.
One gripe I have (a minor one, at that) is the lack of Vista drivers on the included software on the HDD itself. This is understandable, however, since this product was probably manufactured when Windows Vista was first released.
Another gripe is about the USB cable. I don't mind the fact that it is a dual USB cord, but it's slightly unweildly, and sort of clumsy to use. The Mini plug is inserted into the HDD, the red USB port half way down the cable is inserted into a USB port, and if you are unable to use the drive due to power limitations, you can plug the other end of the USB cable (black) into a free port. It'd be nice if it were a detachable option, but that makes it less easy to lose, I suppose.
Other than those two minor things, this drive works great. I'd highly recommend it to anyone.
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3 of 3 people found the following review helpful:
2.0 out of 5 stars
Fair at best..., December 22, 2007
I just received a Maxtor One Touch III as a backup for my new laptop, running Vista. Physically connecting the drive is easy, the real problem is with the Maxtor software itself. The Maxtor "Easy Manage" screen simply said "Backup Progress" the entire time it was imaging my hard drive. No visual progress indications, and worse, no indication when the task was completed. After an hour of no apparent progress, I finally went into my computer's Control Panel, looked in the Maxtor drive and found the hard drive (C:) files had all been copied. No indication from the Maxtor software screen of the completion of this event. I don't know whether Maxtor still hasn't gotten their act together with regard to the Vista OS, or whether they just have poor software. When you attach the drive and then try to open it from the Maxtor icon in Vista, the drive is not recognized by the software (but Vista "sees" it just fine). In the end, one has to use the "one touch" button on the drive itself to activate and access the onscreen Maxtor control panel to perform tasks with the drive. In this day, when so much software is "plug and play", this system looks like a throwback to the mid-1980's.
The documentation is minimal, and the Maxtor "Easy Manage" panel has two radio buttons labeled "What's New" and "Maxtor Support" to take you to informational websites. However, when tried, both were dead links.
In the end, yes, you can get it to work and back up your hard drive, but you end up doing some work arounds, and those are extremely clunky.
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