Most Helpful Customer Reviews
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18 of 19 people found the following review helpful:
4.0 out of 5 stars
Good & reliable, January 9, 2007
We had problems with a longer delvery time than initially promised. Company took an interest in resolving this problem.
The unit is reliable and cleans nicely. It is very easy to use and is lightweight.
We do have an issue with the spinner "rattling" and making noise.
With 2 babies in the household, we save money by not using a laundromat.
Quite a satisfactory product.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
save money, do smaller loads, air dry, do as the Asians and Europeans do, September 13, 2009
I love this machine and would recommend it to people who understand and appreciate the below points.
If you have lived in Asia or Europe, you have seen some version of this machine before, on peoples' porches and patios.
One powerful idea is you control how many times you want to rinse (I love double and triple rinsing my clothes - get the dirt AND the detergent out!). You control how many minutes to agitate. You can customize how you want to do your clothes. It's super for soaking and gentle-agitating your fine washables - use a mesh laundry bag! Soak as long as you like - it's not the laundromat!
The best idea is the super efficient centrifuge like spinner. Yes, it's the flap side on the right, yes, you have to load that side separately. However, the spinner is so fast, faster than the spin mechanism in ANY other type of washing machine, that your clothes are just moist, not sopping wet when they come out. This means your clothes will air dry pretty fast! I would guess that not even the best conventional washing machines spin clothes as well as this spinner.
That's why the spinner in this machine is separate - it's a completely different function.
This design is why they don't use clothes dryers in Asia and Europe - because of the centrifuge spinner.
As for load size, I do laundry for two adults and one 5 year old every couple of days - I hate letting a week of dirty stuff pile up. It would be hell to air dry a week's worth of wet clothes. However, doing smaller loads more frequently allows you to avoid using the clothes dryer. You can have fewer clothes, too. Another $$ saver. (Having more underwear and socks is NOT the answer!)
The dryer not only costs $$ and is ecologically incorrect, it destroys and shortens the life of your textiles so you do want to avoid using it anyway, right?
The small footprint means it fits nicely in our small Manhattan apartment's half bathroom. I doubt any other machine would fit in there. No installation is necessary - you just need a sink. The casters make moving it around easy. It's pretty lightweight - I am a petite woman and I can move it myself. In our prior apartment, it slid around nicely in our small kitchen.
For the best reviews, see [...]- there are like forty reviews there, more fair and comprehensive than the two here.
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2 of 3 people found the following review helpful:
1.0 out of 5 stars
When it works I like it, July 16, 2009
I really love this machine, when it works. Unfortunately it has been broken more than it works, there have been 3 different things that have stopped working, and we are now trying to get the 4th wrong thing fixed. I didn't think this would be possible for such a simple machine. My husband and I have lost a ridiculous amount of days at work waiting all day for a repair guy to come and fix it. Sometimes they don't even show up and you go through the whole charade again. We have lost countless hours calling customer service, only to be referred to a repair shop that won't service out neighborhood. I'm really sick of being given the run around with Danby and regret ever spending a penny on this machine.
Oh! but when it works (less than half the time we've had this machine has it actually worked) it cleans clothes very well, and the spinner is very efficient, it's easy to move around the kitchen. I just think that $300 is a little too much for something that is effectively a sloping kitchen counter 60% of the time.
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