DeLonghi ESAM3500.N Magnifica Digital Super-Automatic Espresso/Coffee Machine

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Product Features

• Super-automatic 1,150-watt espresso/coffee machine with programmable menu
• Instant reheat function; conical burr grinder with adjustable fineness settings
• 5 coffee-strength options; 3 cup-size options; height-adjustable coffee spouts
• Patented single-touch cappuccino/latte system; dishwasher-safe parts
• Measures 15 by 11 by 14 inches; 1-year limited warranty

Product Details

• Product Dimensions: 15 x 11 x 14 inches ; 21 pounds
• Shipping Weight: 31 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B000N31HEM
• Item model number: ESAM3500.N
• Average Customer Review: 4.0 out of 5 stars  See all reviews (18 customer reviews)
• Amazon.com Sales Rank: #57,266 in Kitchen & Dining (See Bestsellers in Kitchen & Dining)

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  Kitchen & Dining > Coffee, Tea & Espresso Appliances > Espresso Machines > Super-Automatic Espresso Machines

Product Description

Amazon.com Product Description

Capable of preparing espresso, coffee, cappuccinos, latte drinks, and more, this super-automatic 1,150-watt machine provides an array of convenient features. Its height-adjustable coffee spouts make it easy to brew directly into espresso, demitasse, or 12-ounce cups, and the instant reheat function keeps the machine at an ideal temperature, no matter how long the interval between cups. The espresso maker also comes equipped with digital programmable menu settings that allow for setting the clock, start time, and one- to three-hour automatic shutoff, as well as adjusting the water hardness and temperature of the coffee. There are five settings for coffee strength--extra-mild, mild, regular, strong, and extra-strong. Plus, three buttons allow for easily choosing the cup size--ristretto (small), espresso (medium), and large (American coffee).

The espresso machine also offers a unique beans-to-brew system that includes an integrated conical burr grinder with adjustable fineness settings that automatically grinds coffee beans right before brewing for exceptionally aromatic espresso. In addition, the unit comes equipped with a patented single-touch cappuccino/latte system, which includes a 25-ounce milk container and two detachable lids, one for frothed milk for cappuccinos and the other for steamed milk for lattes. Place the cup under the nozzle and press the button for a perfect cappuccino or latte every time. The amounts of frothed/steamed milk and coffee are adjustable, and the entire container is detachable, so it can easily be placed in the refrigerator. A unique automatic cleaning function operates with the push of a button, and dishwasher-safe parts provide quick tidying up.

Other useful features include a 7-ounce bean container, a 60-ounce removable water reservoir with a water-level indicator, two stainless-steel boilers for faster recovery and durability, a hot-water spout for tea or hot chocolate, and decalcification system lights that indicate when it's time to clean the machine. Designed and engineered in Italy, the espresso machine measures 15 by 11 by 14 inches and carries a one-year warranty.

From the Manufacturer

Capable of preparing espresso, coffee, cappuccino, latte drinks, and more, this super-automatic 1,150-watt machine provides an array of convenient features. Height-adjustable coffee spouts make it easy to brew directly into espresso, demitasse, or 12-ounce cups, and its instant reheat function keeps the machine at an ideal temperature, no matter how long the interval between cups.

The unit's digital programmable menu settings allow for setting the clock, start time, and one- to three-hour automatic shutoff, as well as adjusting the water hardness and temperature of the coffee. There are also five settings for coffee strength: extra-mild, mild, regular, strong, and extra-strong. Plus, three buttons allow for easily choosing the cup size: ristretto (small), espresso (medium), and large (American coffee).

In addition, the espresso machine offers a unique beans-to-brew system that includes an integrated new quieter burr grinder with adjustable fineness settings that automatically grinds coffee beans right before brewing for exceptionally aromatic espresso. The unit also comes equipped with a patented single-touch cappuccino/latte system, which includes a 25-ounce milk container and two detachable lids, one for frothed milk for cappuccino and the other for steamed milk for lattes. Place the cup under the nozzle and press the button for a perfect cappuccino or latte every time. The amounts of frothed/steamed milk and coffee are adjustable, and the entire container is detachable, so it can easily be placed in the refrigerator. A unique automatic cleaning function cleans with the push of a button and dishwasher-safe parts provide quick cleanup.

Other useful features include a 7-ounce bean container, 60-ounce removable water reservoir with a water-level indicator, a hot water spout for tea or hot chocolate, and decalcification system lights that indicate when it’s time to clean the machine. Designed and engineered in Italy, the espresso machine measures 15 by 11 by 14 inches and carries a one-year warranty.

Brewing Unit: The "Heart" of Magnifica

The Magnifica features the smallest removable brewing system available on the market. Because DeLonghi’s new stainless-steel double boiler is so compact, the excellent heat distribution guarantees a perfect espresso at the ideal temperature every time. And, thanks to the removable boiler, cleaning the inside of the machine is easy. Even areas normally difficult to reach can be easily cleaned and without the use of harsh detergents. And because regular maintenance helps prolong the life of the machine, DeLonghi’s reliability is second to none. Beans-to-Brew System One of the secrets to making a high-quality espresso is using freshly ground coffee beans. Because of the beans-to-brew system, the Magnifica offers you coffee that has a delicious aroma. The coffee is freshly ground and no traces are left in the machine. Magnifica is the only super-automatic machine that delivers the freshest results.

Features

• Digital Programmable Menu Settings: Allow you to adjust start time, auto shutoff, clock, temperature of the coffee, and water hardness.
• Variable Coffee Strength: Five choices--extra-mild, mild, regular, strong, and extra-strong.
• Three Cup-Size Choices: ristretto (small), espresso (medium), and large (American coffee).
• What You Grind Is What You Brew: The compact and patented Direct-to-Brew System with Thermoblock technology provides excellent heat distribution, and it’s removable for easy cleaning. The beans are ground instantly to ensure the freshest espresso or coffee.
• Serious Pressure: 15 bars of pressure.
• Patented Single-Touch Cappuccinos and Lattes: The system includes a 25-ounce milk container and two detachable lids, one for frothed milk for cappuccinos and the other for steamed milk for lattes. It also includes a unique automatic cleaning function with the easy push of a button. Plus, the entire container is detachable, so it can easily be placed in the refrigerator.
• Easy Cleanup: All parts are dishwasher-safe.
• New Quieter Professional-Quality Conical Burr Grinder: Integrated burr grinder produces consistent, fresh, and aromatic espresso or coffee. Grind settings allow you to adjust the fineness for all types of beans.
• Tasty Coffee: A complimentary can of illy whole bean espresso coffee is included.
• Instant Reheat Function: Heats the core of the machine, ensuring that Magnifica maintains an ideal temperature for brewing.
• Decalcification System: Automatic decalcification indicator lights let you know when it’s time to clean the machine.
• Cup Warmer: Warming plate on top of the machine preheats your cups for the best results.
• Hot Water Spout: Ideal for tea or hot chocolate.
• Removable 1.8-Liter (60-Ounce) Water Tank: With water level indicator, allows for convenient filling and easy cleaning.
• Coffee Bean Container Capacity: 200 grams/7.10 ounces.
• Removable Used Coffee Container and Drip Tray: For convenient cleaning and easy disposal of coffee waste. 14 single espresso; 7 double espresso.
• Height-Adjustable Coffee Spouts: Adjustable spouts let you brew directly into espresso, demitasse, or 12-ounce cups.

Technical Data

• Power: 1,150 watts
• Voltage: 120V
• Water container capacity: 60 ounces/1.8 liters
• Bean container capacity: 7.10 ounces/200 grams
• Dimensions: 13.39 by 17.32 by 18.11 inches
• 1- to 3-hour adjustable automatic shutoff
• Removable water container
• Programmable timer "On" function

Product Description

The DeLonghi Exclusivo Magnifica allows you to make the freshest espresso in the comfort of you home. A digital programmable menu not only allows you to adjust the auto on/off time, but also the temperature of the coffee, the hardness of the water, and the strength of the coffee. The patented single-touch cappuccino and latte system allows you to make great espresso without any work. The integrated grinder converts beans directly into fresh espresso. The instant reheat function heats the core of the machine, ensuring the Magnifica maintains an ideal temperature for brewing. Other features include: cleaning-indicator lights; a cup warmer; hot water spout; large, removable water reservoir; removable coffee container; heat-adjustable coffee spouts. DeLonghi offers the best espresso you can make at home with the Magnifica Digital Super Automatic Machine. Other features include a professional-quality conical burr grinder that produces consistent, fresh, and aromatic espresso or coffee. The latest, most advanced technology for brewing authentic Italian espresso or coffee.

Customer Reviews

Most Helpful Customer Reviews

15 of 15 people found the following review helpful:

5.0 out of 5 stars Better than Starbucks, June 23, 2008

By	Katrina728 "katrina728" (Chicago, IL) - See all my reviews

I received this machine as a gift (thankfully, 'cuz I wouldn't have been able to afford it for myself). Before this I had a Capresso CoffeeTEC machine. The Magnifica is so easy to use and to clean, it's great not to have to deal with filters, grinders, frothers, etc. My husband is a stickler for using freshly ground coffee beans for his coffee. It's such a joy not to have to sweep up the coffee grinds from the floor now! Anyway, here are some things I like about it:

- Amazing tasting coffee; freshly ground at the touch of a button. Several people have told me that it tastes better than Starbucks coffee
- Machine rinses itself after turn on and before turn off
- Tells you when to clean the coffee grind container (makes 'em into little hockey pucks)
- Wide range of coffee strengths from which to choose: extra mild, mild, regular, strong, extra-strong
- 3 cup sizes from which to choose. You can change the settings so the cup sizes are customized for you. I use the "Long" setting. If you press it twice quickly, it will make 2 'long' coffees for you
- Love the frothing pitcher. Just attach it, press the cappuccino button, sit back and watch it make you a steaming hot cappuccino with thick froth. Frother puts frothed milk directly into your cup and then makes the espresso and puts it in the cup.
- There's a pre-ground "bypass" button. I use it when I want to have decaf. I add ground decaf beans and use the frother to add frothed milk.
- Machine tells you everything that it "needs." "Fill Beans container, descale, add water...etc."
- You can use the water spout for instantaneous hot water for tea, hot chocolate, etc.
- Starbucks will sell you bottles of their flavored syrups, so I bought several of my favorite flavors for my little "at home cafe"

Update Sep 2008: About a month ago I opened the front door of the machine and it was empty. I thought to myself "who would've broken into my house and only stolen the infuser to the coffee machine?" I examined the machine and was able to see that the infuser was stuck in the housing at the top of the machine. An internet search showed that other people had had the same problem but no solutions were posted. I called DeLonghi and went through a few troubleshooting steps with a friendly customer service lady. Finally we gave up and she said I had to send it in to get it fixed. They sent me the boxes, labels and packing materials, which was nice. I sent it to an appliance place in NY. After 3 weeks I called to check the status and they said, "It's on the shelf; we'll get to it." Within a day or two the machine was delivered and working again. It was a bummer to have to ship it out to get it fixed (took a month) and my other gripe is that it came back dirtier than when I sent it (coffee grounds everywhere, etc.). Would've been nice if they wiped it down. Anyway, DeLonghi customer service handled it well.

11 of 11 people found the following review helpful:

5.0 out of 5 stars One Great Cup Of Coffee!!! You Won't Regret Buying!!!, April 27, 2008

By	D. Kane (Carpentersville, Illinois United States) - See all my reviews (REAL NAME)

I bought my espresso machine a little over a year now and have never looked back...
It all started when my daughter came to visit and took me to that coffee place(I won't name it but cups are over $5 each!!)and had my first taste of espresso!!!then after also seeing the alton brown(good eats) episode on making espresso yourself started the spark in me to learn about the different espresso machines out there on the retail market(and there are a lot of them)One of the MANY things that led me to this machine is the frothed milk feature where instead of frothing a pitcher of milk at a time and wasting whats left, you have a separate container that holds the milk that detaches and stores in fridge till next cup....a VERY handy feature!!!and the quality of product and ease of setting different features(all explained in instruction manuel which can be a bit overwelming but take it slow and keep book close by till you can memorize certain steps)
The money i am saving alone has earned my cost back already if you figure average $3 bucks a cup compared to the other store (star who???)and no you won't get a cup to taste like theirs but i am pretty close after experimenting with different coffee creamers and sweetners....
The ease of cleaning the inside (which to me should be done every few weeks) and the automatic notifier(which you set to your own water hardness with test strip enclosed)for the descaling process (with fluid you buy separate,(Durgol brand is best)which averages me with my own use at once every 3 to 4 week...and is VERY easy to do(i bought a 4 cup measuring cup which fits under water spout to drain in.....very handy)
Last thing for me to say about the one person looking for o-rings to replace one that broke...I had same one break on my frother and all i did was go to my local hardware store and found that (after searching)that the o-rings used for certain water faucets worked perfectly!!!
Thats it for this review i hope it helped.....

21 of 24 people found the following review helpful:

1.0 out of 5 stars extremely bad customer service by DeLonghi, December 27, 2007

By	Ute Roesner (Austin, TX USA) - See all my reviews

Let me express my extreme unhappiness with the handling of a replacement part order by DeLonghi itself, not Amazon.
Two weeks after we received the coffee maker, one of the three O-rings broke which means that the frothed/steamed milk feature is deactivated ever since.
I ordered three replacement O-rings three weeks ago from their web page, get a link that tells me that I can always "find out the current status", which is total bogus because the status never appeared on the web page.
I sent an email to this same address 1 week after the order (Dec 11) to inquire what the status is. On the web page and in the phone message under the service number DeLonghi prides itself that any email would be answered within 1 business day. I have not received any reaction to my email.
I called the DeLonghi customer service number on 12/15 to inquire the status of the order. I was told that there are not 3 O-rings available at this point and this caused my order to be blocked. I was told that 1 or 2 O-ring are in stock and that I would get at least 1 O-ring shipped that same day.
I called the DeLonghi customer service number again on 12/20 to inquire the status of the partial shipment. The person on the phone was unable to find out about the real status, was unable to find the supervisor but promised me that she would personally ask the supervisor for help with an expedited shipment when (s)he becomes available again.
Another phone call today, 12/27, resulted in more of the same, more postponing, no explanations.
The DeLonghi web page trumpets the following:
White Glove Service Guarantee (Available in U.S. Only)
"Your choice of the Magnifica super automatic espresso machine reveals that you have the highest standards, and we at DeLonghi strive to always exceed those expectations. Our specially trained DeLonghi espresso experts are here to serve your needs in any way we can."
Given the history of my order of 3 little O-rings, this sounds like an extremely bad joke.
We are happy with the machine (even though we did not expect its first flaw of a broken O-ring to happen so soon) but extremely unsatisfied with the worst customer support we have experienced in a long time. A real shame given that we paid $1500 for a coffee machine "with the highest standards" and I shudder at the thought that I would ever have to ask for more significant customer service than a little black O-ring.
We will never again buy another DeLonghi product!