Most Helpful Customer Reviews
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11 of 13 people found the following review helpful:
4.0 out of 5 stars
Does what I want it too., November 14, 2007
I have two LAN connected PC's and backup critical data frequently. My goal was to purchase a software package that would allow me to backup the entire contents of both PC's to an external USB hard drive. This capability would enable me to restore either individual files or the entire contents of either PC in the event of loss of an internal hard drive or a file corruption problem.
My research of backup software packages found that most were extremely expensive and did far more than the actual backup and restore capability that I needed. The one exception was Norton's Save and Restore program. I downloaded the 30-day trial version and installed it on both PC's.
Norton's Save and Restore package is highly configurable and enabled me to save full images of the C: (current software and data) and D: (original PC software) drives to the external drive. Additionally, the package allows me to select specific directories (e.g. My Documents, Desktop, etc) that can also be included in the backup. Various frequency-of-backup options are supported including daily, weekly, and monthly backups. I have configured the application on both PCs to do complete backups on a weekly basis and backups of the My Documents directory on a daily basis.
The package also provides support for a wide variety of backup destinations including USB External Hard Drives, CD, and DVD devices. I have been using an External 500GB USB drive for backups. The backups occur transparently on both PC's as long as Windows NT is available on both systems. (Norton Save and Restore also supports other Windows platforms including Vista.) The only manual operation I perform is to occasionally check to ensure that the backups took place successfully. Norton provides extensive status information both in graphical format and old fashion log files for you to check.
The only disappointment I experienced was that I could not backup both PC's from a Save and Restore program located on one PC. Two separate versions of the program are required to backup the two PC's. All things considered this is a minor problem. Given the cost of a single copy, even the purchase of two copies is considerably cheaper than most of the other packages available.
I recommend consideration of this package to anyone interested in simply backing up and restoring data without a lot of extra bells and whistles.
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7 of 8 people found the following review helpful:
5.0 out of 5 stars
Image Backup thats Simple and Works, May 11, 2008
I use Save & Restore 2.0 (and before that V1.0).
When my system got corrupted after installing MS trial software (and MS tech support was unable to resolve the issue) I was able to quickly restore my system (Vista OS) with Norton's Save & Restore 2.0 and the CD boot disk that comes with the software.
Users need to realize that this is an image program. It creates a compressed image of your hard disk and does incremental updates of the original image. You can restore it to another hard drive from the bakup HD but you can't simply plug the external harddrive in and expect to use it from the backup harddrive. The software is not designed for this.
If you want to do this you need software such as CMS's Bouncback Professional, which maintains an uncompressed copy of your HD that can be used a boot drive.
That said, Save & Restore is simple and works. It does what it says it does. More importantly, since it stores a compress image it allows me to keep 5 copes of my system (covering 5 weeks) on a single external HD.
I recommend that one use at least two backup solutions and a UPS. I use Save & Restore (to an external Seagate USB HD), Mozy; an online service, and a APC UPS to filter the power and provide protection against power surges. Additionally, I copy important files to a CD monthly.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
Recovered System Perfectly in 10 Minutes!!!, March 17, 2009
The following review is based on the Save and Restore v2.0 included with Norton Systemworks 2009 Premier Edition.
Congratulations to the Symantec team on a job well done--great product and great support!!! My incentive to purchase this software was not only to keep my computer running, which it does easily, but to restore my operating system and other programs without reloading everything from the CDs. The thought of reloading all the registration/activation codes and customization settings was depressing. I needed to replace two 5-yr old hard drives and since they were still functional, if the software didn't work for any reason, I could just reinstall them. I am a wannabe geek with a long way to go to understand how these things work. I used the process below:
1. Using Save and Restore, I created my backups of both drives on a 500 Gb USB powered hard drive. The backups are easy with the 2009 edition, which resolved the unsuccessful backups prevalent in previous editions. (I am using a 2004 Dell Precision 650 Workstation running Windows XP SP-3 and Norton Internet Security 2009. I have two large programs that are tricky to install and are no longer supported by the companies if anything went wrong, and very expensive to replace.)
2. I created a bootable Symantec Recovery Disk (SRD) using a rewriteable CD so it could be customized. I used a downloaded version of this software, which provided an ".iso" SRD file. This file was copied to the hard drive, then double-clicked, which automatically activated my CD burner (Roxio Easy CD Creator 5 Basic) to create the bootable CD, with the appropriate settings filled in!! I left the bootable CD in the CD burner, and created a custom SRD with my drivers on it, using the Save and Restore File/Create Recovery Disk command. Then I tested the CD by rebooting the computer to the CD and saw the recovery tools menu appear.
3. I replaced the hard drives. I added RAID to the hard drives using a menu during boot-up. This would not be necessary if you are not running RAID.
4. I restarted the computer with the SRD in the drive. After the recovery software came up, I plugged in and turned on the 500Gb USP powered hard drive with my system backups on it, and waited until it was recognized by the system. I selected "recover my computer". The wizard walked me through the process. I selected the latest backup to restore. In about 10 minutes, my entire system was on the new drives, identical to the old drives. Now that was easy!!!
Installation and Tech Support: The software allows 3 computers to use it. I installed it on a desktop and two laptops (different makers). The first two were flawless. The third one would not install properly and we eventually determined that it had trouble deleting a previous version. I used Online Chat technical support and allowed the analyst to access the computer to fix it. Although it took 5 tries to fix it, each analyst answered promptly (within 10 minutes), and tried to fix it. I quickly realized that my definition of the problem determined the solution applied. Looking back on it, the 5 tries were partly the result of my learning curve to describe the problem. I found if I don't get what I need, I take a break, and use Online Chat again. The 24/7 support is wonderful.
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