Most Helpful Customer Reviews
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10 of 11 people found the following review helpful:
1.0 out of 5 stars
This reciever is pathetic, November 18, 2007
In response to the other reviewer I wasn't lucky at all! I BOUGHT this receiver except with the tuner with hard earned cash on July 23, 2007 by the middle of October it had stopped playing DVD's completely although it would still record TV. I called LG at the end of October due to a busy schedule and asked if there was something they could do.
First things first...DON'T EVER CALL LG! Their product service sucks to put it lightly. I was told, "let me take your number and we'll call you back." That was at 9:00pm at night. Uhh...what time do they think I want to be up chatting with them anyway??? They finally sent me a shipping label and told me to pay them $69 and they would fix it. Gee thanks...So kind of you LG!
I searched on the net and there is a problem with this reciever reading bought DVD's. It's the number one complaint with this receiver. I urge anyone to look around before buying this receiver. This receiver should be on recall!!!!
If it stops on you after 90 days they're going to charge you $69 to fix it! That's unreasonable to say the least for something that cost this much. Worst part is that mine stopped on me before the 90 days was up and they STILL charged me! From the email:
"I apologize about the service charges on this matter. The request was plainly stated to our factory service division to waive the labor charge."
After one year it's $69 + parts + freight! I'm not even sure I want to pay them the lousy $69 dollars to fix it considering it only worked right for about three months to begin with.
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11 of 13 people found the following review helpful:
5.0 out of 5 stars
I Lucked Out!, October 18, 2007
I really don't know how to rate this item. I bid on it at a bowling league fundraiser. I bid $70 and was the high bidder. My grandson hooked it up to my AV equipment and showed me how to record from an old tape to a DVD. I immediately forgot how and had to read the instructions over several times. I am somewhat of an expert in that phase as of this moment. There are so many more functions to learn that I'll be busy for a long time.
The finished discs are awsome, if you will pardon the oft quoted phrase. This unit will play everything on the market as far as I can see. My grandson is a true whiz with AV equipment. Lucky me. I have had this unit one week today and I am having the time of my life. The formal name of this unit is LG RC797T DVD Recorder/VHS Recorder. By the way, while recording from VHS to DVD, one can watch another program on TV at the same time. Neat. Everthing becomes enhanced with the finished discs. I am blessed.
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5 of 5 people found the following review helpful:
1.0 out of 5 stars
Bad from the start, January 1, 2008
We bought this just before Christmas, and installed it in hopes of being able to watch DVDs, Videos, and record our old VHS tapes onto DVD's for the future.
First, this is unnecessarily complicated to operate, and not at all intuitive. I have DVD players, and VHS recorders all over the place, and have no trouble managing them, but this thing needs the handbook in your lap to operate it. It should be called a decoder, not a handbook.
Second, I was stunned by the slow speed of changing channels. You type in channel 10, the screen goes blank for a few seconds, then it goes to channel 10. OK, I figured it's because of the capability of doing hundreds of channels, so it has to wait to see if I'm gonna add another digit, but no - It does the blank screen, and several second lag for every change, even when you just press up, to scroll through the channels. At this rate, it will take a week to scroll through all the channels.
It plays VHS tapes OK, and it records VHS OK.
DVD records everything as digitized boxes - like an overblown photo, in the 6 hr. record mode. At 4 hrs, it's mostly OK, but anything moving fast will look pixelated/boxy, too. It started out playing OK, but soon started doing the abrupt stop, then boxy fade to the next scene, that seems to be a problem with all DVD's that I've seen. (Not many).
The DVD's I recorded in this would not play in my other DVD player, either, even after I finalized it.
Now, less than one week after hooking it up, I hit play, and after 30 seconds it seized up, and just got stuck on the DVD. I tried everything to free it up, and even tried to eject it, but no luck. It would not let me switch to VCR, and it would not power down, either, so it basically had my TV held captive, with one frame permanently stuck on the screen, and no way out. We messed with it for 15+ minutes to try to get it to let go, but were ultimately forced to disconnect it.
Needless to say, I will be returning it tomorrow. To the Store, NOT to LG.
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