Pandigital 11-Inch LCD Digital Picture Frame

Other products by PanDigital

Product Details

• Product Dimensions: 16 x 12.5 x 4.8 inches ; 6.4 pounds
• Shipping Weight: 7 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000UVNIAI
• Item model number: PAN111-B
• Average Customer Review: 2.7 out of 5 stars  See all reviews (11 customer reviews)
• Date first available at Amazon.com: September 6, 2007

Product Description

Product Description

11.0 LCD Digital Picture Frame With Single Black Wood Frame, 256MB Memory & Remote Control - 800 x 480 Resolution - 15:9 Aspect Ratio - Clock, Calendar & Programmable On/Off

Customer Reviews

Most Helpful Customer Reviews

32 of 34 people found the following review helpful:

5.0 out of 5 stars Good Product, Great Performance, Awesome Customer Support!, December 6, 2007

By	M. E. Cohen (Delaware, OH) - See all my reviews (REAL NAME)

This is by far the best looking frame they had on display. Compared to other models, the clarity and color was supreme.

I have had the item for about 5 months now. Mine had some problems after the second month, called tech support and they mailed me a new one ASAP...did not even require me to mail old one back.

For the people who are concerned about the other reviews: Be aware people are much more likely to write a review if they have negative things to say. They feel somehow they are getting payback. However, I advise you: The item clearly states it has an industry standard 90 day warranty. You get what you buy.

Also, for the black lines issue, you most likely used a memory card/usb connection that transmitted a virus or some malicious software. Simply resetting the device, as advised on Pandigital's website, will fix the problem. The Pandigital seems to perform the best and it has lived up to its standards. My father owns the 6" version, for what he has had for 13 months now, no problems!

13 of 15 people found the following review helpful:

2.0 out of 5 stars Programmable on/off failure, May 6, 2008

By	Virtual Phillip "Phillip" (Utah) - See all my reviews

Picture quality is great, customer service is not great, and firmware is defective.

If you don't want to use the automatic shutoff then you will probably love this product. So far, it is the only firmware problem I have found. This doesn't mean there aren't others; it is just the only one I know of.

If you set the slide show time change to 60 seconds or greater, the time of day clock will not update. This will result in the failure of any programmed on/off time.

Programmable on/off would be a great feature, if it worked. You probably don't want it running at night when sleeping and you probably want to change what pictures are displayed during the day. For example, suppose you want to change the picture every hour and you also want to turn off the digital frame between 11:00 PM until 7:00 AM. This is supposed to be programmable and happen automatically, but it will only work if the pictures change every 30 seconds or less.

I called customer service. They are aware of the problem and gave me the only solution for the slide show function (automatically changing pictures); change the picture every 30 seconds or don't use the clock and the automatic on/off. They also told me that exchanging the product with another one would not help since the defective firmware is still being sold. I am supposed to call back in 2 weeks and see if they have a solution. I'll update this rating then.

4 of 4 people found the following review helpful:

4.0 out of 5 stars Great Digital Frame, December 30, 2007

By	John A. Maselli (Illinois) - See all my reviews (REAL NAME)

I bought this digital picture frame for my parents wedding anniversary. I loaded about 100 pictures into the memory on the frame. They loved it! The process of loading the pictures was easy, and they look great. I needed to rotate some of the pictures to make them display properly. It took me a while to figure out the process, but once you do it, it is not that hard. The remote control works well, and the image quality is really good. I have not tried to put music on it, but you can do that and videos, too.