Miele W3000 Series : W3033 24in Front Load Washer - White

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Product Features

• 24" Large Capacity Front Load Washer, Optional Pedestal Sold Separately
• 20-Year life expectancy, highest in the industry
• Stainless steel Honeycomb wash drum produces 80% reduction in the number of water exit holes
• Specialty programs to clean silks and other delicate items you would normally dry clean.
• 11 Wash Programs

Product Details

• Shipping Weight: 200 pounds (View shipping rates and policies)
• ASIN: B000Y8WQKK
• Item model number: W3033
• Average Customer Review: 1.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #493,617 in Kitchen & Dining (See Bestsellers in Kitchen & Dining)

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Product Description

Product Description

At the very core of Miele's technical and production competencies are washing machines. Having more experience than almost any other appliance company on the planet, Miele has taken the washing machine in Europe, and around the world, to the highest level of durability, reliability and convenience while always remembering the product's potential impact on their cherished natural resources.

Stainless steel Honeycomb wash drum
Forged from the very best stainless steel with a unique convex pattern that resembles a honeycomb, the drum enhances both cleaning performance and reduces fabric wear. The by-product of this patented advancement is an 80% reduction in the number of water exit holes and a network of water channels that create a thin water layer that cushions your clothes while the drum rotates.

PC Update function
Miele was the first manufacturer to introduce the revolutionary concept of updatable machines. Thanks to the PC Update function, you can now keep up with technological advances. For example, using a laptop computer, a Miele technician can alter a machine's programming parameters to reduce its electricity consumption or even adapt it for a new type of garment care.

Advanced Touchtronic Controls
Most people own a very diverse range of clothing, linen, tableware and so on, all requiring different, special treatments. From silks and blended items to woolens and mixed fabric garments, you can clean these items easily, effectively and most importantly, with great care. Miele's Touchtronic series offers more to clean silks and other delicate hand washables you would normally dry clean.

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

1.0 out of 5 stars Horrible, what a lemon !, December 30, 2009

By	The Oil Painter (usa) - See all my reviews

Bought My washer 4 years ago, and every year I have to have it fixed. From the first month it started to leak out the front door onto the floor. Sure, the company(Miele) sent someone to fix it and replace the rubber liner in the door, but four times now ??? The warrantee is now gone, and Im stuck with a lemon, a leaky one. I paid BIG BUCKS for a piece of junk. I will NEVER buy a Miele product again....never! I should take it back to Weir's in Tacoma where I bought it, and demand another one.

3 of 5 people found the following review helpful:

1.0 out of 5 stars Do Not Buy This Washing Machine, November 8, 2009

By	Paul J. Hanly (New York, NY) - See all my reviews (REAL NAME)

Do not buy this washing machine or for that matter any other product made by Miele.
I purchased this and it arrived nearly a month ago with a broken drain hose connector. Despite Miele's marketing claims of wonderful customer service, my experience has been miserable, and utterly sub-par as compared to my experiences with GE, Jenn-Aire, LG and other manufacturers (I have done numerous renovations in recent years and have purchased numerous large appliances). First, it was nearly impossible to reach their customer service department (waits on hold of up to 30 minutes). Second, after finally reaching them I was told it would take a week for them to send a tech to inspect the damage. Third, when the tech finally arrived he announced that he did not have the necessary parts and that they were not even in the U.S., but would have to be shipped from Germany. Fourth, I have received misleading assurances as to when the part would arrive: one customer service told me it would be "overnighted" from Germany and would be installed within 24 hours; when that did not occur I called again and a different rep told me he had no idea when the part would arrive nor when a tech would be sent to install it. Fifth, the customer service reps were downright disrespectful on the 'phone, suggesting that it was my fault for not discovering the defect immediately upon delivery (as if I am a washing machine technician capable of spotting the defect in an instant!!), and that I would "just have to be patient," as if I should not be surprised to receive a product in a broken condition. Sixth, unlike other manufacturers with which I have dealt, Miele has absolutely refused to replace the unit, but instead insists I wait for however long it will take for the part to arrive (it is now unclear to me whether the company even has the part in inventory!!). So, a month after delivery the machine sits uninstalled and broken.
In sum, deal with another company that (a) has a parts inventory in the U.S. and (b) takes customer service seriously: this company is all about getting your money and then ignoring you.