Most Helpful Customer Reviews
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4 of 5 people found the following review helpful:
1.0 out of 5 stars
Quality and service problems, April 27, 2008
I normally don't take the time to comment on products but the technical support of Aluratek is the worst I have ever seen. I purchased the model ADMPF110 and it was dead out of the box. I go round and round with their technical support via email and finally they give me an RMA to send it in for repair. I wanted to put this in the wall of a new house we are building so I needed it back pretty quickly. So I sent it to them over-night with all of the necessary paper work. 90 days later I get it back. By this time I had bought another brand unit to put in our new house. We were really busy getting the house completed so I didn't get around to looking at the Aluratek unit I got repaired under warranty unit about 3.5 months later. It was dead out of the box again! This time it made a faint clicking noise when turned off and on which was an improvement over last time, however, still nothing on the screen. Absolutely dead in all modes. Aluratek said that I had it over 90 days and that it was out of warranty and if I wanted to send it back in they would repair it for a fee. I explained that I never got to use it even once. The said it was out of warranty. I explained it was just barely out of warranty and they said it didn't matter, I should have checked it out when I first got it back. I told them that I am not their quality control department. Unless you want to get stuck with junk that doesn't work or unless you want to do the quality control for this company I suggest you don't buy any of their products.
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1 of 1 people found the following review helpful:
3.0 out of 5 stars
Nice frame, but I had some "issues", October 18, 2008
I purchased this frame as a gift. Fortunately, I wanted to load it with some pictures and music before I gave it to the person. I say "fortunately", because. . . at first. . . the remote did not work. I really didn't have time to return it, and I thought that perhaps it was a simple issue that the battery was dead. I purchased a new battery, but it didn't work either. Finally, I thought that perhaps it was an issue of the battery simply not being snug enough to the metal tabs to connect for power. I was right. When you remove the battery, it is held into place by very flexible (and cheap) plastic. I simply bent the plastic up a little. . . then replaced the battery. . . and . . . TA-DA. . . it worked.
For the price, I thought the picture quality was good. Though the sound quality was ok that it. . . . just "ok".
Though there are buttons on the back of the frame, you're limited on what you can do with these buttons. You can do much more with the remote.
I was never able to find out how you could start from the beginning, if you were in the middle of a slideshow, without simply turning it off and then back on. I could also not find a way to manually go through the pictures faster if you're in the middle of a slideshow. I could also not find a way to go back to the last picture, if you're in the middle of a slideshow. If I had more time to play with it, perhaps there is a way, but simply pressing the forward or back button does not work, and one would think that would be the easiest/smartest way.
Again, overall, for the price, I was ok with it, but if I had more time, I would have returned it, simply for the fact the remote didn't work like it should have, and I'm afraid that it would be a constant problem.
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5.0 out of 5 stars
Great picture quality and easy to use, May 27, 2008
It's simple and the picture looks good. Turn it on, insert your memory card and it starts playing slideshows. This is a great gift item for those less technical (which is why I purchased two).
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