Most Helpful Customer Reviews
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32 of 32 people found the following review helpful:
4.0 out of 5 stars
eventually met expectations, April 2, 2008
I've been waiting a while to get a real stereo bluetooth headset and decided on this one after extensive research. I knew that Samsung was a good brand and the price was not too bad, under $60. I didn't want to spend too much because I knew the quality of bluetooth headsets like other wireless technology today are inferior to wired ones. The main use of the headset was for use with my Sony mp3 phone while excercising so that I wouldn't miss any calls.
The package came brand new and the headset looked great. Unfortunately, the directions to pair the headset to another bluetooth device was incorrect. Maybe my headset had its circuitry crossed but the directions from Samsung to pair the headset was way off. You need to hold down the main button then turn on the headset. Only then will the headset go into pairing mode by maintaining a solid blue light. It took me a couple of days of troubleshooting and experimenting to realize this pairing method. I just hope that this problem is only due to my headset because I assume a lot of people who buy this headset and try out Samsung's directions will become very frustrated. I almost returned the product and I am sure many others would too.
Well, once you get it to work, the headset performs rather well. The A2dp format makes a difference in terms of listening to music. It's definitely better than my old Motorola H500. The only time it skipped on the music or had statics was when it got low on battery. The headset will let you know when that happens with a couple of beeping noise every other minute. Of course, the quality can't compare to wired headsets but it's not too far off. That's the price you pay for wireless. Some may find the headset too long for their head. The headset is suppose to rest on the ears and lie on the back of the head just above the neck. However, I found that the headset was a little bit too long. I can't really bend my head backwards with it on. Other than this design flaw, I feel the headset is pretty good for the money you pay.
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9 of 10 people found the following review helpful:
2.0 out of 5 stars
Poor design, very uncomfortable to wear, June 1, 2008
I bought this bluetooth stereo headphone for working out at the gym. Little did I know that once it arrive at my doorstep that this item will be so uncomfortable to wear behind the neck as design. The behind the neck band is so annoying it touches your neck when you kinna look up. Not to mention it pinches your ears. After a long period of time wearing them, I feel like just tossing them. Pairing the headset to my phone was rather a bit of a challenge. You'll have to push the middle button while turning on the power, only then you'll see a solid blue light. After recharging the headset, my phone(T-mobile shadow) doesn't automatically pair with the headset. Not sure if my phone is the culprit or the headset. I usually have to go back to the pairing mode and it sees it. Other than major design flaw by samsung, the sound quality is fair. The bass is good and mids/highs are fairly acceptable, but can't be compared to wired ones. The other thing I forgot to mention is that the headphones are kinna big, your like your wearing earmuffs or looking like princess Leah on star wars. Don't waste your money on this headset. I wanted to return this product, but don't want to go to all the hassle, I only paid way lesser than it is advertised on this site. So I guess I can live with that!
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5 of 5 people found the following review helpful:
4.0 out of 5 stars
Works GREAT, POOR design, December 31, 2008
After some research I ended purchasing the Sam Sung SBH-500 and the Motorola S9-HD, so will be doing a comparison of the two.
True to the reviews I've heard, the Sam Sung had excellent music quality. The Motorola had comparable sound quality but not quite as good as the Sam Sung. The calling quality for the Sam Sung wasn't bad either, and the two people I called could hear me fine. For the Motorola, one of the two person said it sounded the same as the S.S. but the other person said it was harder to understand me. He said it sounded like I was on a distant speaker phone. The buttons for the S.S. were easy to use and locate, and the battery is great (11 hours of music play or 12 hours of talk). The buttons on the Motorola were easy to locate, but were a little harder to use, because of it's smaller size/style. The battery life for the Motorola was also only 6 hours. The biggest drawback for the Sam Sung (like others have complained) was that it was uncomfortable to wear, (and I don't even have a big head) though NOT unbearable. It felt like wearing a tight pair of glasses. The headphone was also odd looking when worn because it stuck out approximately 1.5 inches from your ears (that may not sound a lot, but does look rather funny). The thick padding was nice and soft, but made my ears warm and sometimes would even sweat (this is during colder weather, I'd hate to find out how they feel in 100 degree weather in the summertime). The Motorola was more comfortable to wear, and was barely visible when viewed from the front. Although I have never used them to exercise, I've heard you can even use them to jog. Both the Sam Sung and the Motorola would occasionally skip when I was walking outside, but the Motorola seemed to skip a little more.
Sam Sung SBH-500
Strengths
Great music quality
Good phone call quality
Great battery life
Easy to use/locate buttons
Good connectivity
Very Affordable
Weakness
Uncomfortable to wear
Bad Styling
May make your ears warm
Motorola S9-HD
Strengths
Very Good music quality
Great Styling
Comfortable
Weakness
Phone call quality so-so
Short battery life
More pricy then the Sam Sung
So to sum up which headphone set was better? Well that all depends on what you value more. The Sam Sung seemed to be a little better in most every functions then the Motorola, however the Motorola style was far superior and was more comfortable to wear. So if you value style and comfort I would recommend the Motorola, however if you value more quality sound (music and calls), and don't mind a little discomfort then I would recommend the Sam Sung.
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