Most Helpful Customer Reviews
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44 of 44 people found the following review helpful:
5.0 out of 5 stars
It DOES charge the new iPhone 3G, December 21, 2008
I am using this product as my clock radio and iPhone 3G charging station on my night table in a master bedroom. This clock radio replaces an iLuv i177 iPod clock radio which I have had for over 2 years. The main reason that I upgraded to this Logitech clock radio is due to its ability to charge the new iPhone 3G which I recently purchased.
This is by far the best clock radio I have owned. Although not perfect for everyone's taste, in my humble opinion, it is the best compromise in quality, functionality, and price available in the US market as of today.
Compatibility with iPhone 3G: I read some reviews about the inability to charge the new iPhone 3G. I contacted Logitech via email, and they explained that there were some previous firmware issues in the past, but that this is no longer an issue. (By the way, Logitech customer support was superb at replying back to me promptly, answering all of my specific questions, and even followed up days later to assess my level of satisfaction with their responses). After using the product with the new iPhone 3G, these are the facts: I does, in fact, charge the new iPhone 3G. However, you need to make sure that it is well seated in the cradle. If the iPhone is not well seated, there is a possibility that the iPhone music will play via the speakers, but no actual charging takes place. I make sure to seat the iPhone in the cradle until I see the iPhone charging icon on the top right corner of the display show up. The other fact to keep in mind is that on initial seating the iPhone in the cradle, the iPhone will display the message, "This accessory is not compatible, would you like to turn on Airplane Mode?". Just press "NO" on the iPhone, and everything will work just fine. It is somewhat annoying that this message comes on every time you place the iPhone in the cradle, but rest assured that after pressing "NO", there will not be any more compatibility issues.
Alarm clock: It has 2 alarms that can be independently set to wake up to either iPhone/iPod, FM, AM, or buzzer. The volume can also be preset, something my wife appreciates. Reliability of the alarm is also great as there is a 9v battery backup for the clock and the alarm settings in case of a power failure.
Presets: This is a great feature. For unclear reasons, lots of iPod/iPhone compatible alarm clocks do not include presets. Well, this alarm clock does. It has 6 preset buttons. What's more, the presets work with each mode (iPod/iPhone, FM, AM), so it is like having 3x6=18 presets total.
Sound quality: This product is not meant to be the soul music source for a college fraternity party or home theater system. However, for non teenagers, the loudness and quality is more than acceptable for a bedroom, kitchen, or other rooms of similar size. I normally listen at low to low- medium level, and I am very satisfied with the sound quality. At higher sound levels, I do not appreciate any significant distortion, but I confess that I am not the best person to compare and review products at ear damaging sound levels.
Recessed iPod/iPhone cradle: Ergonomically, this is a great design. Most other iPod/iPhone clock radios have the iPod/iPod cradle on the very top of the system. The problem with that design is that the iPod/iPhone is more exposed to knocking, especially as you are trying to press the snooze button when you wake up and find yourself all disoriented. The recessed iPhone/iPod cradle design make knocking much less likely. On the topic of the snooze button, with this clock radio you do not have to press the snooze button to go on snooze. You merely need to wave your hand over the motion sensor. Now, that is really cool!
Intelligent lighting: This is a pretty neat feature. By merely waving the hand over the motion sensor, all of the buttons will light up, so that you do not have to turn the room lights on to set the alarm, or turn on the radio, etc. By the way, the remote control also has lights on its buttons (no motion sensor on it, though).
Auxiliary Input: I have not used this, nor do I intend to in the near future, but is does have one. This, to me, is a testament on the level of thought that was put into the designing and making of this product.
This cool features, as well as the intuitive operation design, makes this product earn 5 solid stars.
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16 of 16 people found the following review helpful:
4.0 out of 5 stars
Very good speaker but with a little bug, October 24, 2008
I bought this for my new IpodTouch. Most likely I wanted this device to have my Ipod charged and then listen to it while I'm in my bed. I was very pleased when I found out it had so much more functions than my previous Logitech Speakers for my older Ipod.
When I bought my new IpodTouch I was disappointed to find out that no more there was a function to get waked up by a playlist but only by alarm sounds. As more happy I was when I found out that these speakers bring that function back. So you can set up two alarms where you can select a play list and even the volume you want to be woke up with. You have also 6 Memory buttons to each of them you can assign a playlist from your Ipod. So you don't to go through your Ipod menu anymore. Just press the memory button and it will automatically play the playist associated to it.
The quality of the speakers is great. Very clear.
Pro:
* Very intuitive menu makes it easy to navigate through all the settings with the remote control of your speakers
* 6 Memory buttons that allows you associate a play list with
* Very well done snooze function that allows you to set any time you want (not only 15min/30min/90min)
* Has two alarm settings that allows you to select from a play list, play it shuffled and to set the volume of the speakers
* Back light remote control
* Display on the speakers show you the current time or the song recently played.
* You can do almost every operation with your remote control. Such as choosing the memorized playlist, setting the alarm and more.
Con:
* regarding the volume feature for the alarm there is a bug in the device. If you set up two different alarms and both are active the alarm2 will always overwrite volume setting of alarm1. For example if you set up alarm1 with a low volume setting to wake you up at 7:45am and then you set up alarm2 with a higher volume setting for 8:00am to kick you out of the bed, alarm1 will wake you up with the higher volume setting of alarm2. Alarm2 will only overwrite the volume setting of alarm1 if it is active. I also tried to set alarm2 being the first one to wake me up and alarm1 the second one. It's still not working :(.
* There is a short buzz sound whenever you turn the speakers on. This also happens if the alarm starts the device. So that sounds is most likely the sound that wakes me up before the play list kicks in.
* There is a shuffle on/off button on the device and the the remote. However pressing the button the device will not tell you, you just turned it on or off.
After all, I would recommend to by this. It looks cute and has build in a lot of cool features I even haven't expected to be there.
I only give it 4 Stars, because there is this bug with the alarm volume that they should have found before they released this device.
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22 of 26 people found the following review helpful:
3.0 out of 5 stars
An Otherwise Decent Device Marred By Several Annoying Flaws, February 7, 2009
Length:: 7:45 Mins
UPDATE 06.26.09: This video review is a follow up to my original written review (below) from a few months ago. Since that review over four months ago my dislike of this item has grown and this video is an attempt to demonstrate the specific problems I have with it to see and judge for yourself.
Also since that review I went through Logitech support again and obtained a replacement unit (they only make you send the half of the power cord to save you on shipping). I've been using that replacement for a few months now and it's no different from the original item I received, every flaw I mentioned in the original review is also present in the replacement unit.
If I could I would amend my rating to two stars after several months of use.
I would like to note, however, that my second attempt at Logitech customer support when I got my replacement was an FAR better experience than the first. It's a shame the quality of my replacement turned out to be just as poor.
The following is my original review:
First off, I bought this primarily for my iPhone 3G, it DOES fully work with it.
I bought this after getting an RMA for my defective Logitech Pure-Fi Anytime Premium alarm. It looked like the extra features on this one would be worth the extra cost.
In short, I like this device overall, but it has several flaws that irritate me. However, I'm fairly picky/OCD about many things, especially electronics, so my annoyances may not bother you at all. I'll just outline my positives and negatives in bullet form:
Positives:
-overall appearance of unit is nice
-nice functional, back-lit remote
-each alarm has its own volume setting
-iPod/iPhone dock is located in front of the unit, not on top
-6 presets per input, excellent feature
-Amber color is excellent, far better than the horrible bright blues and reds seen everywhere
-info available on the LCD is nice and useful
-jog dials are very nice, especially for the volume (this is far better than volume up/down buttons)
Negatives:
-Very annoying noise comes from speakers every time you turn it on or change inputs
-LCD quality is absolutely awful (terrible ghosting for even just digits/the volume bar, the refresh is atrocious. Also, the viewing angle is absolutely horrible)
-Far prefer the LED readout on the Pure-Fi Dream Premium, it looks much much nicer. Especially for an alarm, I much prefer an LED because it doesn't have an entire backlight, only the digits/info is illuminated.
-iPhone adapter plate (referred to as #12 in the documentation) is NOT compatible with the iPhone 3G, I had to use the one I kept from the Anytime Premium (I feared something like that may happen so I kept it, justly so. However, it comes with MANY adapters, so one of them probably works fine, I just never tried any others)
-nowhere to store remote like on the Pure-Fi Anytime Premium (this was a surprisingly great feature)
-Nothing on the unit indicates if the shuffle or loop function was pressed/shows its current state, you must look on the phone/player itself
When I first got the unit and tested the alarm, the volume would always be all the way down whenever it came on. I couldn't do anything to fix this, so I finally called the non-toll free Logitech support (1 646 454 3200, you have to use the one even on a cell phone for some reason). I was talking to a person soon enough, but it had to be among the worst tech support calls I've ever experienced.
Clearly I was wasting this guy's precious time by making me do his job. He grudgingly asked what the problem was and what the item is, and a few moments later just says, "yeah there's not really much we do to these, you should probably just return it."
I say, "This IS tech support right? I just got this from Amazon" to which he replies -sarcastically-, "What, Amazon doesn't take returns?"
Yes, he really said this to me. I reply, "What, you don't do tech support?" FINALLY he reluctantly talks me through the factory reset procedure (turn on the unit and hold the iPod and preset #2 button until it resets).
This actually worked, sort of. The alarm comes on at the correct volume now, but one time since then I turned the unit on and it came on at no volume again. That was the only time since then, but I've only had this unit for 3 days or so, so that's not exactly comforting.
In the end, I like this alarm clock. Given its flaws I do not think it is worth the price ($100 would be much more reasonable), however I don't think I will return it because frankly, I can't find any other iPhone 3G compatible alarm clock dock that looks as good.
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