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Logitech WiLife Digital Video Security--Hidden Master System Camera

2.8 out of 5 stars 69 customer reviews
| 15 answered questions
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  • Logitech WiLife Digital Security Systems are not compatible with the new Logitech Alert Digital Security Systems
  • 400 MHz DSP Processing Power
  • Windows Media Video 9 Image Encoding
  • Motion detection in up to 16 zones, Auto brightness Image Processing
  • Selectable 640 x 480 pixels or 320 x 240 pixels Resolution
6 new from $92.99 1 used from $129.99 2 refurbished from $69.90
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Technical Details

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Product Information

Product Dimensions 15.2 x 3.1 x 9 inches
Item Weight 1.1 pounds
Shipping Weight 2.4 pounds
ASIN B0017U8FTU
Item model number 961-000288
Customer Reviews
2.8 out of 5 stars 69 customer reviews

2.8 out of 5 stars
Best Sellers Rank #389 in Computers & Accessories > Computer Accessories > Audio & Video Accessories > Webcams
#802 in Camera & Photo > Surveillance Cameras > Hidden Cameras
#917 in Home Improvement > Safety & Security > Home Security & Surveillance > Complete Surveillance Systems
Date first available at Amazon.com April 15, 2008

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Read about our customers' top-rated security and surveillance products on our review page: Security and Surveillance
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Customer Reviews

Top Customer Reviews

4.0 out of 5 starsit does what it says
By Diana Carroll VINE VOICE on August 15, 2008
Verified Purchase
There are three sets that are nearly identical, and differ only in the type of camera: this one (hidden camera), the outdoor starter kit, and the indoor starter kid. for more comprehensive reviews, look at those other kits as well.

As for my opinion, this set does what it says it does in a pretty seamless fashion: you install the software, plug the camera into the wall, plug a USB adapter into the wall and your computer, make some minor configuration changes and you are all set. I have no doubt we could have gotten a better system cheaper but not one as seamlessly integrated.

We looked at many different systems and bought this one instead because:
- most spy cams broadcast for TV...you then need a TV/VCR to record, or a separately purchased adapter to make it work with your computer, and we weren't technically confident enough to want to buy different pieces and figure out how to get them working together
- some spy cams are self-recording (they contain memory internally) but these tend to be pricey AND they limit how much you can record; they will fill up if you don't clear them out regularly, and for our purposes that wasn't practical
- most "wireless" spy cams work on a WiFi wireless network, which is great if you have one, but we wanted this for use in a place we didn't have wifi; this one works by transmitting over your home or office electrical system.
- the cost of the system includes a website you can set up to view your camera remotely (although if you have a firewall you'll only be able to watch 3 minute pieces; if the system can connect directly, which might require configuring your router which some people will find daunting, you can watch constantly).Read more ›
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2.0 out of 5 starsHit and Miss
By joeboughtit on September 25, 2009
I've had this system for about 2.5 years. Overall, I'd have to say its hit and miss. Somedays it works, some days it does not. Meaning the cams go offline a lot and you have to reset the cams, reboot your computer, or restart the command center. This happens about once a week at least. And of course, this seems to happen when you really need it (traveling, etc).

I've also had to replace two cameras after a year. WARRANTY is only good for a year on these and they are expense! I have 5 cams in total. The customer service staff is very helpful but they only have a handful of tricks up their sleeves (reboot, restart, unplug). So few, I know them by heart. My newest camera hasn't worked right since I bought it here 3 weeks ago and now I'm thinking about junking the entire set up. That stinks since I've invested so much time and money.

Word of advice--just don't think it will be maintenance free. It's a lot of work to keep it working, and you'll sometimes have to live with not every cam working properly (especially the spy cams--they give me the most trouble).
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4.0 out of 5 starsVery cool, but limited features without a subscription
By Fred on November 30, 2008
Vine Customer Review of Free Product ( What's this? )
Logitech makes some cool things and the Logitech WiLife Digital Video Security Hidden Master System Camera is one of those very cool things.

According to the documentation and marketing, it takes only 15 minutes to set one of these up. That's not exactly true however--if you count how long it took to unpack the system, set up the software then the hardware in a suitable location, be prepared to spend at least an hour.

That said, the entire process is simple and should not present much difficulty beyond thinking about where to place and focus the camera. The package I got came with a camera, two transmitter/receivers: one connects via USB to the computer and the other via Ethernet to the camera, a CD of drivers and software and an assortment of bits of hardware chiefly for mounting the camera.

Installation of the software was straightforward and easy. Setting up the hardware was also straightforward; the included Quick Start guides and other pieces of documentation was clear and easy to follow, complete with color illustrations. I was soon up and functional. The bad news soon followed.

I have a wish list for Logitech: Would that there was a way for the camera to be completely wireless. Even with the 8-feet-long Ethernet cable, the camera requires a power outlet and is thus limited to being within 8-feet or so of said outlet. The best place I could think of putting a camera (the package came with only one; more can be obtained for an average cost of $200) was near the top of my living room which, of course, doesn't have any outlets close-by.Read more ›
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2.0 out of 5 starsSome Redesign Work Needed
By T. Phillips on October 30, 2009
Verified Purchase
We bought this product as my in-laws live at an assisted living facility and were concerned with bruises and soreness that could not be explained.

I ordered one of these units and when I received and put it together, I noticed the connection for the power cable on the clock to be very loose. We thought we'd try it anyway and found that the slightest movement or brushing against the power cable would disconnect the power to the click easily. After going to check on my in-laws and finding the power off on the unit regularly, with the power cable still attached, we drew the conclusion that our initial assessment was correct and sent the unit back for a replacement. We had the same problem with the replacement as well and sent it back for a refund.

The unit does not operate well under low light, so I would recommend the IR light for support if you need it for low light / dark situations.

When we sent the unit back as defective, we were disappointed with Amazon for holding back a portion and quoting their refund policy. We understand that in cases that related to a reason like, "I just didn't like it ..." why they would do that, but where we received two defective units, we just expected ...... perhaps I guess a bit to much, like doing the right thing.

The unit was fairly easy to setup and connect, but had a very limited field of view.

All in all, we were not happy with the product and hope they do further work on quality control in design and QC inspection before shipping.
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