Most Helpful Customer Reviews
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14 of 16 people found the following review helpful:
2.0 out of 5 stars
Not worth the money or hassle.. 10 years,3 replacements, 40 repairs, January 20, 2009
I used to be a believer in these vacuums. Not any more. We've had them for more than 10 years, and have had to replace them every 3 years or so, and have them repaired every 3 months. Something always breaks. For the record. We have 2 units in our house, and have purchased probably 6 in the past 10 years. So my views are based on substantial experience, not the first 3 weeks of a honeymoon.
Initially, we were attracted to the fact that they are supposedly "commercial", and you do occasionally see them in hotels. However, they are identical to the retail units, with the exception of the power cord and the warranty. The reason the retail units are 3 times as much money, is that they have a multi year warranty, which these vacuums need, because they break CONSTANTLY.
The Oreck people blame everyone... its the way you use it, its the cleaning people, its the kids, its bigfoot and the martians.... its everything but the lousy construction. We do have an active household and a large family, but that is no excuse for the thing constantly breaking.
They do vacuum ok, and they are light. But they are junky and built poorly. I finally had it last year when our main one died yet again, 2 months after its last $75 trip to the Oreck store. I bought a cheap hoover from Amazon, and lo and behold, it works better, cost 1/3 as much, and hasn't broken yet in almost a year.
Don't believe the hype. Too bad, as most vacuums are lousy anyway, but these Orecks are just junk. Its amazing how much we fall for fancy marketing. But these vacuums are simply not worth the money or hassle.
If you use a vacuum once a month, live a quiet life, and make little dirt, then these will do ok for a while. But if you expect to get $200 worth of value, look somewhere else.
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17 of 20 people found the following review helpful:
5.0 out of 5 stars
Great vac and great price as well, November 28, 2007
I had an old Oreck vac and it finally needed a new motor after 25 years. I was looking at light economy vacs and they all cost more and were heavier, so I decided to get another Oreck like I had before. It works great. I like the switch on the handle so you don't have be bend down.
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6 of 9 people found the following review helpful:
4.0 out of 5 stars
Most Used Vacuum in our House, August 8, 2008
Pros:
-Very light. It has been borrowed several times due to its portability.
-It can go really low under the bed and furnitures
-Our house is half carpet and half hardwood floors. It works on both.
-We have been using this for years and so far it hasn't stopped working. Besides being used regularly for general cleaning. This vacuum is constantly on duty several times a week if not everyday in short bursts. 3 kids will make you do that whether it is cereals, chips, popcorns, etc. Belt has been replaced only once. I am reading a lot of negatives on customer service but since we have no actual experience I can not comment on that. The most common whine is the frequent removal of hair that wraps around the roller.
Cons:
-Not too strong suction.
-Sometimes it is hard to push forward.
-No attachments. The attachments are mainly for the handheld vacuum that came with it.
-Shocked to find out how much it cost for the bags when I went to a dealer.
-One ugly vac.
It also came with a cordless flat iron which we think is a so so. We used it only a few times.
Main 2 reasons for rating this 4 stars is its lightness and durability.
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