Most Helpful Customer Reviews
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46 of 46 people found the following review helpful:
3.0 out of 5 stars
Customer service is excellent!, January 17, 2009
I received a Zune for Christmas, which is what I wanted (I'm not an 'Apple' person), and bought this to use my mp3 player at work. Essentially, the unit sounds and looks good, but it doesn't connect 100% to the Zune and has to be plugged and replugged until it works. The most frustrating thing is that the remote only works when it chooses to, which is about half the time! I put a new battery into it, hoping to alleviate the problem, but it didn't. Now, I simply don't use the remote; I get too frustrated wondering whether or not it's going to work this time!
The sound quality is good. I use it in an office, so I don't have it cranked up to maximum, but it does what I bought it for. I just wish they hadn't even included a remote it the darn thing wasn't dependable.
WELL, (Jan. 30) it's been sent back to the company for a week now. It is completely unusable. If the unit is repaired or replaced and sent back to me in a timely manner, I will raise my rating to a five, because costumer service counts for something. If I don't get a response or satisfaction, I'll drop the rating to a 1 for the small consolation that will provide. At least it will serve as a warning to others. We'll see what they do.
OKAY! I received a NEW Zlive Speaker System to replace the malfunctioning one I returned and this one works exactly as I hoped! It's a very nice system! I might've gotten a lemon the first time around, but I'm impressed with how this thing functions now that I have a good one! The remote is simple to use (don't put a Pepsi can between it and the system) and works every time. The sound is not gigantic, fill-the-room-with-wall-to-wall-music bold, but it's simply perfect for the office environment in which I use it. I tried to change the rating from 3 stars to 5 because of the prompt, courteous service the company exhibited in making things right, but it won't let me. In any case, even with my false start, I recommend the Zline.
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66 of 69 people found the following review helpful:
5.0 out of 5 stars
Good value, decent sound, August 28, 2008
Zlive's first speaker, the NS108B is really a Zune version of the iLive IS208B ipod/touch speaker dock tailored, of course for Zune devices. I bought this from Amazon.com for $59.99, presumably retail, seeing as it's not available anywhere, not even on Amazon for 1-2 months or on the Zlive website. The ipod version maxes out at $51.99 (average $40).
Unboxing: Nice package, all the standards. Just plugging it in lights up the clock display.
What's included: Clips for different Zune sizes, the remote (with button battery already installed), warranty and manual.
Operation: Pretty simple, plug it in, clip in your clip for your Zune device and slide in your Zune to start playing.
Sound quality: Given its size, the Zlive NS108B gets very good volume considering it's size. It's not a full sound and sounds kind of confined, or rather restrained in the bass section and even a bit in the highs; but it's not meant to be a boombox (we're waiting on Zlive's 2nd entry for that). It has an EQ but it's not documented what the settings are - use your own ear for the best setting. Even at what I deemed the flat setting, which is how it starts, the sound is clear and never distorts even at max volume - which is pretty nice. It seems as though the mid range gets the most boost.
Treble - ok and clear; mid-range - good, clear;bass - present, not powerful.
The dock also has an aux in for other devices, an aux out and a video out (assuming your device can send video out) - pretty standard; the video out worked without a hitch.
Also, it's worth noting the remote is just great. Not only is there a back button (finally), but also a Menu button, which jumps straight to the menu - neat. You can do everything from the remote you would be able to on the device/speaker dock except fast-forward/rewind songs. Cool.
Pros: Even though the ipod version is cheaper by $20 on average, it's still the next to cheapest Zune speaker dock on the market, (iHome's first Zune dock has that honor @ $49.99 retail) and the least expensive 2 speaker stereo portable dock with a clock. Great remote control.
Cons: Although there is a clock, it isn't an alarm clock - not really a con. It's small, but constrained to AC power; there's a panel for 2 AAA batteries, but it's really for backup and not for real playing. Strangely enough, as I'm writing this review the sound in the right speaker goes out. I'll have to return it - dang! This t could just be a bad unit - it happens sometimes.
Ratings:
Price - 4.0/5.0 (Could be $50, which would still be $10 more than the ipod version, but still be a good value)
Quality (hardware) - 3.0/5.0 (I reduced my score from a 4.5 because my right speaker just went dead 20 minutes into steady use - what the hey?)
Quality (sound) - 4.0/5.0 - Not high end sound, but you should expect that from a small form portable dock like this. It could be better, because the mid-range is so nice.
Others - 4.5/5.0 - Excellent remote, intuitive design, ease to use
Overall 4/5 - Recommended
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18 of 18 people found the following review helpful:
5.0 out of 5 stars
Zune Dock w/Speaks - Small, but Mighty, December 29, 2008
After looking all over for a Docking Station for the new Zunes I just bought my two girls for Christmas, I finally found this through Amazon (everything is for I-Pods ... oyyyy). I did find another type of docking station at Best Buy, which was $99, but read bad reviews on the Internet. I was pleasantly surprised at the sound and volume for such a little box. As other people have mentioned, it is not a Bose stereo that you will use for a large party, but definately will serve your purpose for a kitchen or bedroom. My girls absolutely loved them. I actually paid $59.99 right before Christmas, but now see they are $47.99, which I am bummed since I can't return since they are open, being used and would spend the difference of savings on shipping back. However, I think they are worth the price - $59.99 or $47.99.
Good luck and Happy New Year!
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