Most Helpful Customer Reviews
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5 of 6 people found the following review helpful:
1.0 out of 5 stars
DLO Fails Again, January 7, 2009
I've been anxiously awaiting the release of this product, after having had TWO Homedock standard units over the past couple of years. The idea is brilliant, the execution is OK, the quality control is very poor. The first regular Homedock I had just up and died on me; unfortunately it was the very first generation which wasn't software upgradeable (although who knows if an upgrade would have helped). Luckily a friend who is a distributor got me a replacement on the cheap. That one also up and died after less than a year of use - it just stopped working.
Not learning my lesson, I thought maybe, just maybe, now that Phillips has purchased DLO they'll put some $$ into better R&D and manufacturing. They may have - but I'll never know. I ordered a Homedock HD from Crutchfield pretty much as soon as it was available, late December. It arrived and was DOA - it had power but no audio or video, regardless of which connections I used.
After a little research and a good deal of kicking myself in the pants for being foolish enough to give DLO 3 chances, I decided to get an AppleTV instead. A bit more money, a lot more features.
This product has the potential to be great, but their QC is clearly lacking, and it's about 2x over priced IMO.
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1 of 1 people found the following review helpful:
1.0 out of 5 stars
Should just work, September 20, 2009
It looks and feels like a nice piece of equipment, but clearly not enough testing went into its development. When we first hooked it up, it acted like it was going to work, but after successfully recognizing our 2nd gen iPod Touch, it just kept saying "Initializing..."
We then carefully followed instructions for applying a version 1.05 firmware update. After that, it never recovered, but just kept trying to boot. According to the support site, this can happen, and the remedy is to unplug it for five minutes and try booting again. Tried that -- no dice.
After calling support and going through all the steps their troubleshooting guide already had suggested, the tech recommended we return the device as defective. In the meantime, we have ordered the Tekkeon NavDock for iPod (Silver/Black), which has gotten generally positive reviews.
We have been using the Tekkeon for a month or so now, and have enjoyed it very much. No HD, but otherwise works well, despite an occasional difficulty in getting the iPod to seat correctly on the "prong" (sorry, not sure what else to call the male connector on the dock).
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1.0 out of 5 stars
Save your money....., August 30, 2009
My husband got me this for my birthday...at first i thought it was a great idea but that fizzled fast when i tried it out... It doesn't work most of the time when i try to play it. The remote just doesn't work when i hit the command keys. i changed the battery and still nothing. So i can only use it via my ipod which defeats the purpose of a remote since i have to get up to do that. Its frustrating more than anything else when i attempt to use this product. The few times the remote does work is not enough for me to even want to ever use it again. I highly advise anyone AGAINST buying this item.
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