Most Helpful Customer Reviews
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77 of 80 people found the following review helpful:
5.0 out of 5 stars
Kodak ESP-9 A REALLY NICE PRINTER!, May 7, 2009
First off, I ordered this printer on a home shopping network because I was so impressed with everything this printer offered. However, after I ordered it, I was really worried because of so many negative reviews, I was SO WORRIED in fact that I had just about decided that when my printer did arrive through UPS, I was going to send it back right away! Well, thank goodness I didn't do that, I decided I have 30 days to try it and if I don't like it, I can always send it back. When you first take your printer out of the box, there is alot of tape and styrofoam blocks that you have to take off and out of the printer, so make sure you get all of it, there are even some styrofoam blocks taped inside where the ink cartridges go.
Installing this printer was absolutely the easiest I have ever done on any printer. (took me less than 10 minutes!) My old HP printer took almost an hour to install! I connected my printer using my USB port first, then I also installed it using the wireless connection....everything went perfectly. Then came the printing!
I printed out 2 documents, one in color and the other in black and white, both came out perfectly. No errors in printing and the colors and blacks were perfect. I have had my printer for 3 days now and I am still printing photos, so far I have printed out about 12 4x6 color photos and about 40 black and white documents (front and back sides with the 2 sided printing option) My ink cartridges are now showing 60% full in color and 70% full in black. One thing you want to make sure of is that you use only KODAK paper because when I used my old HP photo paper, the colors were not as vivid as when I used the Kodak paper. (some of the customer complaints were about the reds not being very red and yellows not yellow) When I use my Kodak Premium Photo paper, the photos come out flawless, absolutely stunning in detail! Reds are just as red as can be!!! On my old HP paper, the photos still came out great but just not as vivid as on the Kodak paper.
One thing I did have to do is update the drivers on the Kodak website, because when I would go to print a 2 sided document (which you have to do all the necessary adjustments in the printers options menu) it would print the first side perfectly but when you turned your paper over, the text would be upside down! (hmmm!) AFTER I updated my drivers on the Kodak Website, it fixed that issue and now prints a 2 sided document like it is supposed to. The only other issue I had was when I used my "duplexer" after I updated my drivers, all of a sudden my duplexer started printing only in black and white. I tried to make the necessary adjustments in the printer menu but nothing worked. So I called tech support (which was very fast and courteous towards me, no waiting and very fast and knowledgeable about this printer) and the girl told me to go in and reset the printer to "default settings" under the configure settings menu, so I did and then the duplexer started printing in color and/or black and white like it is supposed to do!!!
Now everything is like it should be. The printer is not noisy at all while printing, it is however "a little noisy" while "spooling" or when you first turn your printer on and it performs it's usual setting up functions. Not so noisy that it bothers me in the least, but some people referred to the noise as being so terribly loud, mine is not that loud at all...yes it is a little louder than my old HP but not so loud that it is a concern. (I guess that is a big issue for some people)
The touchscreen is a very nice feature and works like a charm! The screen on the front is very clear and large and you can preview and edit your photos before you print them out directly from your printer!
Another thing that was a big complaint with alot of people is how the paper shoots out of this printer. WRONG! I don't think alot of those people even realized that when you pull out the paper catcher (which is located right above the paper drawers) there is a 3/4 inch lip or piece on the end that you have to slide up first. (I didn't even notice it there until yesterday!) It folds flat down on the paper catcher and it is hard to notice that piece at first but after I realized it folds UP and OUT, it catches ALOT of paper!!!! I printed out a bunch of documents and it caught everyone of them. Nothing flew out of my printer.
The paper drawers are really great, you can put regular printer paper in the bottom drawer and photo paper in the drawer just above it and the printer automatically knows what paper to use. The 2 sided printing is really great, it prints the first side of your paper, then sucks the paper back in and prints on the other side! (really neat feature!) It saves me alot on wasted paper too!!!
The camera card slots that are on the front of this printer is a nice feature too because as soon as you put in your SD card (or memory card) all your photos come up on the screen and you touch the arrows on the touchscreen to choose which picture you want to print and edit them if you wish and then print right off your memory card! You can even zoom in (or crop) your photos and the pictures come out really nice in your final prints! The scanner works really good - no problems at all scanning and printing, the copies come out perfectly for me!
I hope my review helps you in deciding whether or not you want to try this printer and if you have doubts, do like I did and try it first! (most stores allow you X amount of time to try it out and if you are not happy you can always return it) But truth be told, I know you will be impressed with this machine just as I am! I am so glad I tried this printer out first before relying on the negative reviews.
BUT TO BE ON THE SAFE SIDE... I have only had this printer for 3 days now so if I do encounter any problems, I will update my review and let you know about it but so far so good!!!! I am highly impressed with this printer!!! The ink cartridges are so very inexpensive ($10.00 for black and $15.00 for color) and this Kodak ESP-9 prints out breathtaking photos and texts!!!
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20 of 20 people found the following review helpful:
5.0 out of 5 stars
A wonderful machine!, February 15, 2009
I had read a lot of reviews about this all-in-one before purchasing it. I also read a lot of reviews on other all-in-one's as well. It really seemed like people either loved them or hated them. I, for one, love this machine. I was a little worried about some of the things that I had read, and yes, it does have a couple of little "glitches" but they are easily overlooked by the ease of use & the quality of the photos.
First, this machine was very easy to set up and almost magically found my wireless connection. It also prints quite easily from all of my computers. No muss, no fuss. Everything installed quickly and easily. The only computer that it won't work on is my ancient (10 years old) computer and it immediately let me know that the software was not compatible. That isn't a problem for me as it has had it's own printer for as many years.
I'm hugely impressed with it's ease of use. I haven't even had to download any instructions for this machine yet. Although I haven't tried the duplexer out as yet. I love it and hope to have it around for many years to come.
The "problems" that I've found are very minor. First, it does make some noise when it spools. A little more than I've been used to with my old HP. But still not bad enough for me to not purchase it. I have also had my computer tell me that it's not connected to the printer and then flawlessly print whatever I'd sent to the printer. So, I really can't complain about it at all. It also kind of "washes" the colors out on a printed document on plain paper. It's not horrible by any means, but if you are looking for something very crisp and professional, I would probably look at another machine.
Overall, this is a really super nice machine and I'm very glad to have purchased mine. They are a little pricey but I hope to use it so much that I eventually offset the cost of the printer with the cheaper ink. So far, we are off to a good start!
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13 of 15 people found the following review helpful:
1.0 out of 5 stars
ESP9 Fails to deliver, July 10, 2009
This is, by far, the worst printer I have ever owned. I decided to stray from the HP lineup and the Kodak ESP9 had all I was looking for: Wired Network, Duplexing, and Scan/Fax capabilities. I wasn't specifically looking for the 'cheap ink' option but what the heck - bonus.
First off, I've burned through more ink in a few days than weeks with the old HP (5550) so there's no saving there - yeah, the cartridges may be cheaper but you require many more - so it's a wash.
The scanner works "sometimes". It will say "scanning" and simply sit there so it's 50/50 whether it will scan directly from the unit or using the software - never both reliably.
As far as printing photos, I continually need to run "clean print head" and "nozzle correction" utilities to get a reasonable looking photo - otherwise, it's typically washed out in blue. When it does work, the pictures look good.
Updating firmware is a joke. You can only update with USB cable and simply connecting it does not work. You must disconnect and delete the printer from within Windows, reinstall drivers as USB printer, then cross your fingers. After updating to the latest firmware, Kodak's Network Discovery service that allows you to connect via Ethernet no longer works (after several reboots) so still cannot re-connect the printer.
Another fun feature is that having duplexing on while printing a photo (from the 4x6 photo tray even!), the printer complains that photo paper cannot be used for double-sided printing - I'm not trying to. The photo fits on 1 page and it should not even be attempting to duplex.
The fax seems to send and receive good - however that's not enough to warrant anything other than 1 start for this "all in one".
I have been troubleshooting for some time now and am not writing to whine - just to warn others of these issues.
Update 8/19/2008:
Got the printer reconnected shortly after the above review. I must, however, add how much ink this garbage eats up. Referring back to a cheap HP 5550, I would print at the same volume and go MONTHS and MONTHS without ever needing to replace the print cartridge. This Kodak junk barely lasts a couple of weeks - and I leave the default on draft mode. My above comment of "it's a wash" is incorrect - the ESP9 ends up way more expensive.
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