Most Helpful Customer Reviews
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67 of 70 people found the following review helpful:
5.0 out of 5 stars
A FLOOR YOU COULD EAT OFF OF, August 5, 2009
I LOVE clean floors. It is my biggest pet peeve to have dirty floors since we don't wear shoes in the house. When the floor gets dirty or sticky you can feel it on your bare feet! With two small children, even without shoes, my floors get plenty dirty! The H20 mop is amazing! I love that it heats up HOT making me feel like it is really disinfecting. The water resevoir is large and doesn't need to be refilled very often. The triangle shaped mop that gets into corners wonderfully! I love that you don't have to pump it, and the steam is continuous.
I've had 3 steam mops. The first was the Original Thane H20 mop, but after 2 years and 2 houses and many many uses, it finally died on me. So I went to Costco and the Shark Steam Mop was there with an instant $10 rebate. I ended up getting it because it had decent reviews and I was in need of something right away. I was so disappointed with the Shark! I had to go over my floor TWICE with 2 pads and SEVERAL refills of water to get it clean. And I still didn't feel like it was as clean as when I used the H20 mop, which in the past, I only had to go over the floor once, using 1 pad without having to refill. I hated that you had to pump the Shark mop to get steam out of it, and that the floor didn't feel hot to the touch after going over it. Most of the steam seemed to be just going into the air. Also, the pad only seemed to get dirty in the middle, the sides where still clean, and the pad kept falling off the velcro attachment. The next day the Shark Steam Mop went back to Costco and I went on [...] purchase another H20 mop. I was pleasantly surprised to see that there is now a new version of the H20 mop called the H20 mop ULTRA.
It arrived today and I am in steam clean heaven! I am posting a review of the Ultra here, since the product is not on amazon yet. The Ultra has the same functions as the original H20 mop PLUS it detaches and acts as a household steam cleaner for grout, sinks, toilets, etc. Although it is twice the price as the original it is absolutely worth the money if you can afford it, and you also want a steam cleaner to clean not just the floor, but the whole house! I ended up buying the 3 year extended warranty for an additional $20. A major improvement to the Original, the Ultra has a longer cord and an even larger reservoir for water. I knew I wouldn't be disappointed in it's capabilities to clean the floor since I've owned the original. Even though I had steam cleaned the floor only 3 days ago with the inferior Shark, the h20 mop picked up a lot of dirt that the Shark left behind! After cleaning the floors, I was eager to detach the mop head and test the steamer out on my bathroom grout! The house we live in now is an older home, built in the 50's. The bathrooms are tiled with wide grout lines at the sinks. I put the steamer to work on our most used bathroom (the kids bathroom as well as the main bathroom in the house) and I am so amazed. The grout in the kids bathroom (sink) was practically brown from years of use and now it is white again. I wish I would have taken before and after pictures because I'm so amazed! SO AMAZED. I had tried in the past to clean the grout with bleach, soft scrub, just about EVERYTHING. I thought it was just stained from years of use from previous owners of the home. Just a few minutes using the Ultra and it looks brand new again and I used only PURE WATER! I can't wait to tackle the rest of the house! I LOVE LOVE this product.
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26 of 27 people found the following review helpful:
5.0 out of 5 stars
The very best, April 19, 2009
Like the other reviewers, this is a great product. It comes with 3 head-covers, and that is adequate. Delivery was fast. It works great on hardwood, vinyl, braided area rugs, and a low-nap carpet. That is all I have used it on, so far, but there are certainly no complaints.
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18 of 19 people found the following review helpful:
4.0 out of 5 stars
reconsidering my previous review, May 23, 2009
I am changing my previous rating of this steam mop. The mop I received did not work properly. I returned it for a refund but later discovered that had I called the seller, they would have quickly replaced it with another, at no cost to me. The seller has communicated very well with me to correct the situation and seem very eager to make sure that the customer is extremely happy with the product and service. In retrospect, I did not realize that I had a lemon rather than just a lousy product.
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