Fisher and Paykel : DD24DCX6 Semi-Integrated Double DishDrawer - Stainless Steel with LCD Display

Fisher Paykel

Product Details

• Shipping Weight: 119 pounds (View shipping rates and policies)
• ASIN: B001XTNW66
• Average Customer Review: 2.3 out of 5 stars  See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #197,924 in Kitchen & Dining (See Bestsellers in Kitchen & Dining)

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  Kitchen & Dining > Large Appliances > Dishwashers > Built-In Dishwashers

Product Description

Product Description

Who They Are Fisher and Paykel Appliances designs, manufactures and markets a range of innovative household appliances developed with a commitment to technology, design, user friendliness and environmental awareness. Their Heritage Their heritage dates to the 1930's with the manufacture of designs made under licence. The pioneering spirit established by the founders encouraged a culture that challenged conventional appliance design and production systems. Their Products Having learned about electronic drive systems through their flexible manufacturing equipment, they applied the knowledge to driving appliances. The world's first appliance using Brushless Direct Current Motors was introduced in the 1980's. This design later gave way to the development of the Smart Drive clothes washer. Their People They have created a culture where people and innovation can flourish. Their people and their ideas are the key to their success. Their people are the key to its success. They combine with three key factors to contribute to their growth - an ongoing commitment to research and development; an environment that allows their people to develop innovative ideas; a Board of Directors that gives these ideas the time and capital to meet their long-term goals. Double DishDrawer Standard With over a decade of dishdrawer manufacturing, they introduce the latest addition by Fisher and Paykel to revolutionize your kitchen; Dishdrawer Standard. Continuing with the ergonomically superior design of Dishdrawer, Fisher and Paykel have found new ways to make your dishwashing experience even easier.

Customer Reviews

Most Helpful Customer Reviews

5 of 6 people found the following review helpful:

2.0 out of 5 stars Beauty is only skin-deep, April 28, 2009

By	M. Wang (CT United States) - See all my reviews (REAL NAME)

This is a great looking, no, incredibly gorgeous appliance. If you are setting up the house for display, no other dishwasher comes close.

Unfortunately, it has a minor shortcoming. Namely, it does not wash dishes well. Large items such as pots simply do not fit into the drawers. The duplicate sets of water jets are also not as powerful as their counterparts in similarly priced competitors of the traditional single-door design.

Additionally, according to Consumer Report, Fisher & Paykel dishwashers suffer from extreme quality issues, with a 25% rate of major repairs, which is more than twice of the nearest competitor. The unit that I have personal knowledge of got both motors burnt out shortly after the one-year warranty expired. Although they cost only $50 each, the labor can be expensive. Waiting for them to be shipped from Australia is also no fun.

As of April 2009, there are only three vendors selling double-drawer dishwashers in the US. Other than this Fisher & Paykel DD24, KitchenAid re-badge the same thing as KitchenAid Stainless Steel Double Drawer Dishwasher. Sears sells a double-drawer Kenmore Elite unit that also looks suspiciously similar. They all garner miserable quality ratings from users of a year or more. So, unless you are a real-estate agent setting up the house for sale or a lucky housewife who never cooks, buy the Kenmore Pro or Bosch Evolution 800 Series Stainless Steel Undercounter Dishwasher instead.

6 of 8 people found the following review helpful:

4.0 out of 5 stars Defending a great product, July 25, 2009

By	Jeffrey Miller (Clayton, Ca United States) - See all my reviews (REAL NAME)

I have been in the upscale appliance retail and wholesale business over 20 years. I was there when Fisher & Paykel first came to the US with their top load washer; such a well designed machine that is is still available (albeit with some cosmetic upgrades) at an affordable price. I owned one of their washers for eight years and only ever had one problem with it which was self imposed - I put 2 bath mats in the washer and the machine freaked out and shut down in the spin cycle. I called F&P and we were able to fix the machine by phone.

When the dishdrawer hit our shores some 12-14 years ago, it was a mess. There was almost a 50% failure rate on the machines. You would think that this would have sunk the concept and the brand in the US, but I believe the consumer did respond positively and Fisher & Paykel soldiered on, improving the product, reducing failures and gaining market share. As each new version hit the market, the product steadily improved and so did our sales. I believe the last generation (version 7) was glitch free.

Recently, I did a major remodel of my house and decided to install a double dishdrawer. I must say that is does a great job washing the dishes (I don't rinse), it's quiet ( I have a large open floor plan w/vaulted ceilings and tile floor and I can't hear it running).

So, like many companies whose product is viable, F&P finally got it right. The blogosphere is ubiquitous and everlasting, so this gets a bad rap. But kudos to F&P for sticking with it and getting it right. I believe many of the negatives out there are installation related and F&P takes the blame. So be it. But, this is a marvel of a product whose time has come; I am very happy and confidently promote this dishwasher to my customers.

The newest version is the best yet; they increased the overall height of the top drawer so it fits a 13" tall item and improved the racks. It just keeps getting better and better.......

I felt it was necessary to comment from a different angle; I both sell and own this product. I hear all of our customer's and my wife's feedback; I say this product has hit it's stride.

1 of 1 people found the following review helpful:

1.0 out of 5 stars Piece of junk!!, November 16, 2009

By	Barbara A. Krause (Walworth, WI United States) - See all my reviews (REAL NAME)

I have owned this unit for 2.5 years and between the poor wash quality, poor customer service, and constant repairs I ready to throw this 1000.00 dollar plus appliance out the door!!!!! I have had this unit repaired four time in the last 2.5 years; mother board x'2, a faulty soap dispenser, and today a motor in the upper unit all of course out of warranty. I wish that I would have listened to the reviewers when I bought this unit- the cool design & concept got me! Please heed my advice and stay away from this unit IT'S JUNK!!!!!!!!!!!