Most Helpful Customer Reviews
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14 of 14 people found the following review helpful:
4.0 out of 5 stars
All around great, September 4, 2009
My wife is a middle grades teacher and the copiers at her school are always broken are in use by someone else, so we do all her printing and copying at home - LOTS of printing and copying. I really like the speed and the automatic duplexing. We expect to cut our paper cost by 30-40%. We also create a pdf of each assignment/worksheet to upload to her website so students can get any missed assignments. The scanner - scan to file - option allows you to specify pdf file type and is very fast.
The Automatic Document Feed is excellent with no jams so far even with large documents. We also print hall/bathroom passes on business card stock using the single sheet feeder with no jams. So far we have printed about 5,000 pages and have had no real problems. Setting up the network for sharing the printer was very easy. We expect to print about 5,000 pages per month - well under the 25,000 duty clcle. Our previous MFC 8220 is still being used by a colleague after 3 drum replacements - we just wanted the extra speed and auto duplex this machine provided.
The software provided for scanning is easy to use and very versatile. We haven't used the fax function yet. So far we are very pleased with the speed, auto duplex and scanning features and have had no driver issues using both XP and Vista.
It is a great machine for someone needing a heavy duty networked duplex capable machine.
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9 of 9 people found the following review helpful:
4.0 out of 5 stars
Works very well on a mixed network, October 2, 2009
I gave 4 stars instead of 5 for the following reasons:
1) Scanning from the ADF is slower than I expected once you get past the first page.
2) The printer memory can be easily upgraded with up to 512 MB. However, the memory module is a 144-pin PC100/133 SO-DIMM. This is very out of date memory. You would think that out of date memory would be dirt cheap but it is not. Compare prices and you will find that it costs about as much as 4 GB of the very latest memory because very few manufacturers still produce it and very few retailers stock it. Even if that memory is more than adequate for the printer's needs, Brother should still use something more modern to keep the costs down.
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I have a network with machines running Windows Vista, Mac OS X Snow Leopard, and Ubuntu 9.04 Linux. This printer worked with all three operating systems with no tweaking at all. In fact, the only headache was that the Windows software provided by Brother required a reboot after installing (I thought we left Windows 95 far behind...). The Mac immediately recognized the printer via Rendezvous and was ready to print within seconds. What surprised me the most, however, was that Linux saw the printer and configured itself right away. Brother offers Linux drivers, but there is no point in even downloading the print drivers as CUPS handles it out of the box. For scanning, you should install the Brother "driver" which is actually just a very tiny daemon that the printer contacts when you press the scanning button. All the daemon does is kick off the appropriate shell script, which are located in /etc/local/Brother/sane. It is all very configurable and if you know your scripting, this printer is MORE capable on Linux than it is on Mac or Windows!
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11 of 12 people found the following review helpful:
5.0 out of 5 stars
Great printer and only one to have Legal size paper Scanning, June 21, 2009
I owned the 1st gen. of the Brother MFC printer. This is my second Brother MFC. This one is generation 3. My original Brother MFC lasted about 5 years. I hope they worked out the bugs out of this one. It works just as good at the original one but it's one does 32ppm and have more built in memory. My 1st gen has scanner lock issues and ADF started giving me issues. The high yield toner is TN-650 (8000 pages). It's expensive toner but it lasts very long for the toner. It's toner is also bigger than many other printers. Check that out if the price is what you need in features before buying. I was hoping Amazon sold it when I was buying it so I could have purchased it from Amazon.
Pros:
- The best ADF that I have seen for a while.
- Doesn't jam much.
- Features. I looked at HP, Sharp, Canon, Lexmark, Minolta and can't find any printer that comes close to the features and abilities of this printer. Too features much to list, read Brother's website. Even supports Postscript, pdf.
- Legal size glass scanning is a big big plus. Many printer nowadays only does letter size or needs to the document to go thru the ADF (top feeder tray).
- Paper tray can adjust from Letter to Legal size
- fax is just a button away (Save phone number setup).
- Energy Star rated (not like gen 1 where your lights flicker when you turn it on). This issue appears to be fixed.
- DN = Duplex (2 sided printing) and network printing (if you have DHCP, just plug and play, no setup on printer really needed).
- Extremely fast printing (Thinking of replacing my other printers with is one).
Cons:
- Can't find how to copy 2 sided using Legal sized paper so I have to do 1 page at a time either with the ADF or glasstop.
- The date and time doesn't save at all and reverts to 1/1/2010 when power is turned off after use. *(fixed with new firmware update)*
- Duplex mode is confusing to use at times. Copying 1 -> 2 is not simple, needs time to read manual.
- Toner pricing for TN-650 is expensive but lasts a long time since it's bigger than some (good for 6,000 pages). It's around $83 at Amazon.com (best price also(
- Past experience with customer support is almost null. But all printer companies are similar.
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