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34 of 41 people found the following review helpful:
1.0 out of 5 stars
Awful experience, June 4, 2009
This review is from: Flowers - Dozen Red Roses + 12 FREE with Vase
I try to buy this flowers for my mother .
The site says "order it in the next 4 minutes if you want to ensure the delivery by may 29."
It was two days earlier than the real date I was interested, but I go for it.
I place the order, and the next saturday (may 30) I write to them because the flowers does not show up, asking if they can't send it on sunday i should place an order with a diferent suplier...anyway the wrote to me the next monday: Your order was already cancel.
I wrote them again and tell them that, as they don't answer to me, I asume that they are actually sending the flowers and I have nothing, so please, send it anyway...
Thay reply: Your order was not delivery, and It will never be delivered.
So rude
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9 of 9 people found the following review helpful:
1.0 out of 5 stars
Horrible experience, February 18, 2010
This review is from: Flowers - Dozen Red Roses + 12 FREE with Vase
I ordered these flowers for my mother's birthday, 2/17, on 2/16 in the early afternoon Mountain time to be delivered the next day. I expected 24 red roses in a red vase to be delivered just like the picture leads one to believe.
The flowers never arrived on the 17th. When I contacted Pro-Flowers, they advised me that they did not receive the order until 10:39AM 2/17 and do not do same day delivery but the flowers would be delivered the next day. Ok, I can understand this. A day late is not acceptable but I can deal with it. Amazon must have had technical issues.
The flowers were delivered 2/18. There were only 12 with a white vase. Of the 12, 8 were tiny roses. Nothing at all like the picture which is displayed.
I spoke with Christine and explained the issue. She apparently had computer issues but could give me no information beyond the fact they were delivered because she had computer issues. She tried to transfer me to a supervisor, where I held for over 20 minutes and finally tried calling back. Spoke with Babbette, who pulled up the order. When I asked when the order was placed, she also placed me on hold for a few minutes. She came back and when I explained that the situation was not acceptable, she placed me on hold again for 5 minutes. At this point, she offered to replace them; however, the gift that I purchased to bring joy and a smile became nothing more than a headache. She blamed Amazon's system and beyond the fact that only 12 were delivered, they delivered on time.
I will pay the additional money next time and order from another company who can deliver on what they advertise.
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5 of 5 people found the following review helpful:
4.0 out of 5 stars
Hubby's Best Friends, August 31, 2010
This review is from: Flowers - Dozen Red Roses + 12 FREE with Vase
As a married man, I'm constantly in a state of conflict. Left to my own devices, I'm perfectly content to shovel food, guzzle beer, emit various gasses and generally befoul my surroundings like the coothless savage half-shaven chimp I am. But with the missus around, I'm compelled to be on my best behavior -- for the next forty to sixty years. Or until I drop dead of an aneurysm from trying to remember which fork to eat salad with, or which indistinguishable shade of white I'm supposed to paint the bathroom. Clearly, I need some help.
Nothing says "love" like "Honey, I'm sorry I'm a slack-jawed Neanderthal with the social graces of a lobotomized hyena."
And nothing says "I'm sorry" better than roses. Lots and lots and lots of roses.
So I figure, screw it. It's too hard acting civilized, trying to look sharp and walking the straight, narrow and uncomfortable path that leads to Miss Manners' cottage. The lessons are unlikely to stick, anyway, so I might as well get on with my filthy heathen life and apologize with flowers when I step out of line.
With lots. And lots. And LOTS of flowers.
Yeah, it could get a tad expensive. But if the alternative is 'fork classes' and learning the difference between eggshell and ecru, then color me rosy. At least it'll keep me out of the doghouse... right?
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