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Fujitsu ScanSnap N1800 Network Scanner (PA03609-B005)

by Fujitsu
3.8 out of 5 stars 11 customer reviews
List Price: $1,895.00
Price: $793.68 + $32.03 shipping
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Estimated Delivery Date: April 12 - 15 when you choose Expedited at checkout.
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  • Enter your model number above to make sure this fits.
  • Loaded with many features to automatically create excellent image quality without rescanning
  • Automatic page size detection and deskew
  • Automatic page rotation, auto color detection, auto blank page removal
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$793.68 + $32.03 shipping Only 1 left in stock. Ships from and sold by Lagoom Sales.

Technical Details

  • Auto-Document Feeder

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This item: Fujitsu ScanSnap N1800 Network Scanner (PA03609-B005)
Customer Rating 4 out of 5 stars (11) 4 out of 5 stars (3590) 0 out of 5 stars (0) 4 out of 5 stars (133)
Price $793.68 $410.59 $1,460.23 $849.99
Shipping $32.03 FREE Shipping FREE Shipping FREE Shipping
Sold By Lagoom Sales Amazon.com Amazon.com Amazon.com
Connectivity Technology Ethernet USB Ethernet USB
Operating System Windows Windows Windows Windows
Dimensions 12.8 inches x 15.8 inches x 13.2 inches 10.39 inches x 9.8 inches x 15.71 inches 13.5 inches x 15.5 inches x 13.25 inches 11.2 inches x 17.7 inches x 9.5 inches
Item Weight 16.1 pounds 12.2 pounds 15.9 pounds 9.26 pounds
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Product Information

Product Dimensions 15.8 x 13.2 x 12.8 inches
Item Weight 16.1 pounds
Shipping Weight 16.2 pounds (View shipping rates and policies)
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
ASIN B004QR0LPC
Item model number PA03609-B005
Customer Reviews
3.8 out of 5 stars 11 customer reviews

3.8 out of 5 stars
Best Sellers Rank #253 in Electronics > Computers & Accessories > Scanners > Document Scanners
Date first available at Amazon.com March 3, 2011

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

1.0 out of 5 starsOverpriced, and nowhere near as functional as you might think
By networkguru on July 3, 2011
Verified Purchase
I have to hand it to Fujitsu here. The marketing around this device is simply amazing. Sadly the functionality is nowhere near as incredible.

First things first, out of the box, and unlike 90+ percent of every other vendor building IP-connected devices, you cannot use a built in web server to configure the device.

Thats right, there is one, but it is verging on unusable. If you're on a Mac OSX device, forget it. The built in "web management" is actually a .NET application that is downloaded onto your client computer, when you connect to the device web server, and then executed locally on your machine.

There is no way to configure user accounts on the device itself, you have to use the admin tools remotely to be able to do that. You might think this is no big deal, but you cannot actually use the device to scan, email etc until you configure it with a user. Once you have done that, you can at least set the user to automatically log in, and remain logged in so that the device can be used.

Now, you're able to configure services. Never in a million years did I think the easiest service to configure would be "scan to FTP folder" - but it's the only one we have working at the moment.

Try setting up the Fax function - which relies only on a single partner (efax.com) and you'll find that it doesn't work until you set up email.

When you set up email, the device will not talk to a standard SMTP server. It seems to need to be doing something proprietary. We still haven't figured out what, because the troubleshooting logs provide no help at all, and the server is just seeing failed attempts to communicate.

This device had a lot of promise, but totally and utterly fails to deliver. Try something cheaper, and please save yourself days of tap screen configuration hell.

Happy Networking !
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3.0 out of 5 starsSlow OCR
By T. Larson on May 1, 2011
This is a sophisticated network scanner capable of providing scanning and Optical Character Recognition (OCR) independtly of a PC.

But.... The Optical Character Recognition (which creates a searchable PDF) is quite slow... In my test it was between 30 seconds and a minute per page. Of course, this speed will vary with the complexity of the page.

Since this scanner works independtly of a PC, while it is performing OCR on a scanned document, it can do nothing else. The result is that if you use this scanner for any significant amount of scanning, you will be waiting many minutes between each scanned document while the OCR process is performed.

The much lower priced ScanSnap S1500 uses OCR that runs on a PC. Since even a low end PC can run OCR faster than the N1800, the lower priced S1500 is likely a better option for many people.
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1.0 out of 5 starsGenerally Awful Experience
By Joseph on June 22, 2012
This device had my hopes high, yet dashed them at pretty much every turn. I purchased one of these to provide my users more network scanners without deploying more multifunction workgroup printers.

The menu system is cumbersome to put it gently. Be prepared (by design) to input the same information over and over and over again.

The very slow interface transitions make using this as a "small but numerous job" scanner impossible. When you couple this with the relatively small feed tray, larger jobs are out and it becomes pretty much worthless.

I found the unit difficult to configure, slow to operate, and generally nowhere near worth this much trouble. When you add the price tag to the mix it pretty much makes this a deal breaker.

The user management system on the device is extremely unintuitive. It seems to be geared toward having users type in their usernames and passwords (for ldap auth) every time they walk up to the device. They would be required to do this using the same touch screen whether the ftp locations are programmed with a username or not. This makes the users hate the device.

Do not expect to easily configure this device to walk up, drop in some paper and push a button to scan.
The user experience so far has been more like:
a. Walk up
b. Wait a minute for the device to become responsive
c. fight with the touchscreen
d. cuss.
e. walk down the hall to the other scanner.

The .Net management "application" had numerous scripting problems.

Even when I was able to get the scan to ftp function to work, it would timeout stating "Network Busy" after spinning the "wheel" for what seemed like forever. This happened just about every other time I tried to use the device.Read more ›
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5.0 out of 5 starsPerfect for the office
By Ethan A. Hunt on March 13, 2013
Verified Purchase
As the default IT person at my lawfirm, I was tasked with finding a networkable scanner that would be convenient to use. This certainly fits the bill. After ~3 weeks of use, I can say it is quite dummy proof. Staff simply logon, scan their docs and the scans are saved to a network location which is linked to their desktop. The feed rate is quite fast and you can put at least 20 pages at a time into the tray.

I also like the features, such as automatic duo-side scanning, alignment, etc. You can even review the scan on-screen and delete any pages you don't want saved.

All-in-all, this was a great solution for our office and we're happy to have it. Good value.
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Most Recent Customer Reviews

5.0 out of 5 starsFive Stars

WORKS GREAT!

Published 1 month ago by James Hoban
4.0 out of 5 starsFast and Reliable

I must, say, it's hard to find a network scanner with good reviews today. This one had a paltry 3 stars when I bought it, but so did most others that I found in my search for a... Read more

Published 18 months ago by Jack
1.0 out of 5 starsGreat Product but the Technology Inside is Too Old

Great idea behind this product but I found scanning to Google Docs unworkable as it waited for over minute just to populate the folder list on my Google Docs account - not... Read more

Published on January 30, 2013 by J. Madaffer
1.0 out of 5 starsVery difficult to set up. I want to return it.

Very difficult to set up. It requires deep technical know how of networking protocols, SMTP, and OS services just to get up and running. Read more

Published on January 6, 2013 by Mark Twain
1.0 out of 5 starsExpensive bricks

Beware. Don't make the Fujistu mistake I did. I now own $2,500 worth of Fujistu-scanner-bricks.

Fujitsu sells these expensive business-class scanners, then fails to... Read more

Published on December 21, 2012 by John Smith
5.0 out of 5 starsGreat

We love this product. It has made our lives MUCH easier in the office. Highly recommend it for all. Quick. Easy. Efficient. Great.

Published on November 9, 2012 by lfinkelstein
5.0 out of 5 starsWonderful Scanner

I love this scanner. It is fast, small, intelligent. One of the best pieces of technology I have purchased in recent history. Read more

Published on July 9, 2012 by vwertgen

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